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Front Counter Associate Jobs in Indiana (NOW HIRING)

Service Team

Mishawaka, IN · On-site

$14.75 - $19.75/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

Crown Point, IN · On-site

$15 - $20/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

Portage, IN

$14.50 - $19.25/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team (P1-1350366-1)

Kokomo, IN · On-site

$14.25 - $19/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

Indianapolis, IN · On-site

$15 - $20/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

Valparaiso, IN · On-site

$13.75 - $18.50/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

Noblesville, IN

$14.75 - $19.75/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

Fort Wayne, IN

$14.50 - $19.25/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team (P1-1377165-0)

Auburn, IN · On-site

$14.75 - $19.50/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team (P1-1349776-0)

Muncie, IN · On-site

$14.50 - $19.50/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team (P1-1376758-3)

Auburn, IN · On-site

$14.75 - $19.50/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

West Lafayette, IN

$14.25 - $18.75/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team (P1-1349263-0)

Avon, IN · On-site

$15 - $20.25/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

Service Team

South Bend, IN · On-site

$13.25 - $17.75/hr

... Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in ... Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...

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Front Counter Associate information

What are the key skills and qualifications needed to thrive as a Front Counter Associate, and why are they important?

To thrive as a Front Counter Associate, you need excellent customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Strong communication, problem-solving, and a friendly attitude help you stand out in this customer-facing role. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What are some common challenges a Front Counter Associate faces during busy periods, and how can they manage them effectively?

During peak hours, Front Counter Associates often juggle multiple customer requests while maintaining accuracy and a friendly demeanor. Managing long lines, handling special requests, and keeping orders organized can be challenging. Effective time management, clear communication with kitchen staff, and staying calm under pressure are key strategies for success. Many employers provide training on these skills, and teamwork is essential to ensure a smooth workflow and positive customer experience.

What are Front Counter Associates?

Front Counter Associates are employees who provide direct customer service at the front desk or counter of an establishment, such as a restaurant, retail store, or service center. Their main responsibilities include greeting customers, processing transactions, answering questions, and sometimes handling basic complaints or returns. They play a key role in creating a positive first impression and ensuring efficient service. Strong communication and organizational skills are essential for this role.

What is the difference between Front Counter Associate vs Cashier?

AspectFront Counter AssociateCashier
Primary RoleAssists customers at the front counter, handles inquiries, and provides serviceProcesses transactions at checkout, handles payments
Work EnvironmentRetail stores, restaurants, service countersRetail stores, supermarkets, restaurants
CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma; basic math skills
Employer UsageUsed interchangeably in retail and service industriesCommonly used in retail and food service sectors

While both roles involve customer interaction at the point of sale, a Front Counter Associate typically provides broader assistance, including answering questions and managing customer needs, whereas a Cashier primarily focuses on processing transactions. The roles often overlap but differ in scope and responsibilities within retail and service environments.

What are the most commonly searched types of Front Counter jobs in Indiana? The most popular types of Front Counter jobs in Indiana are:
What cities in Indiana are hiring for Front Counter Associate jobs? Cities in Indiana with the most Front Counter Associate job openings:
Service Team

$14.75 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Panda Express rating

7.2

Company rating: 7.2 out of 10

Based on 718 frontline employees who took The Breakroom Quiz

4th of 103 rated fast food restaurants


Job description

Join us as a Service Team Associate

We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together.


Essential Functions for Service Team Associates:

  • Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
  • Maintains the cleanliness and appearance of the store
  • Follows Operations Standards and Safety Procedure to serve fresh and quality food
  • Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen 
  • Work effectively with team members to meet daily goals in a fun, positive environment.


How we reward you:**


  • Flexible schedules
  • Great pay
  • Free meals while working at Panda
  • Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
  • Health Care and Dependent Care Flexible Spending accounts
  • 401K with company match
  • Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates 
  • Associate discounts for many brands
  • Referral bonus for eligible associates
  • Opportunity to give back to your community
  • Hands-on paid training to prepare you for success
  • On-Going Career & Leadership Development
  • Opportunities for growth into management positions
  • Pre-Tax Dependent Care Flexible Spending Account
  • Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.


**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.


Qualification:

  • Friendly and helpful team members 
  • Operations experience is a plus
  • Some high school
  • Food Handler certification may be required depending on local requirements, acquired at your expense


ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.


What Panda Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Panda Express logo

About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US