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Front Assistant Jobs in Naperville, IL (NOW HIRING)

Signal Tru Brand

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Greet and assist visitors in a professional and friendly manner * Answer and direct incoming phone calls efficiently * Manage front desk operations including mail distribution and scheduling

JRA Staffing

Front Office Coordinator

Tinley Park, IL

$16 - $20.75/hr

Gattone, DDS is seeking a Front Office Associate to join the team and support exceptional patient ... File dental insurance claims and assist with insurance-related inquiries. * Record and post ...

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Front Assistant information

See Naperville, IL salary details

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How much do front assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front assistant in Naperville, IL is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.90 per hour, depending on experience, location, and employer.

What is a front assistant?

Front Assistants, also known as Front Desk Assistants or Receptionists, are professionals who manage the reception area of an organization. They greet and assist visitors, answer phone calls, handle administrative tasks, and maintain the security and cleanliness of the front office. Their role is essential in creating a positive first impression for clients and guests while supporting the smooth operation of office activities.

What are the key skills and qualifications needed to thrive as a front assistant?

To thrive as a Front Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and the ability to multitask efficiently help you stand out in this role. These skills ensure smooth front-desk operations, positive first impressions, and effective support for both staff and visitors.

How does a front assistant typically collaborate with other departments in a hospitality setting?

Front Assistants often serve as the primary point of contact between guests and various hotel departments, such as housekeeping, maintenance, and management. They relay guest requests, coordinate check-ins and check-outs, and ensure smooth information flow to address guest needs efficiently. Building strong communication and teamwork skills is essential, as Front Assistants frequently interact with both colleagues and guests to create a seamless experience. Being proactive and detail-oriented can help anticipate challenges and maintain high service standards.

What is the difference between Front Assistant vs Customer Service Representative?

AspectFront AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentFront desk, reception area, retail storesCall centers, retail, service industries
Employer & Industry UsageHotels, clinics, retail storesCustomer support, sales, technical support
Common Search & ComparisonYesYes

Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.

Can you get a front assistant job with no experience?

Front assistant jobs often do not require prior experience, as employers may provide on-the-job training. Basic skills such as good communication, organization, and a friendly attitude are typically sufficient for entry-level positions.

Is a front assistant job stressful?

A front assistant job can be stressful due to frequent customer interactions, multitasking, and maintaining a professional demeanor in a fast-paced environment. The level of stress varies depending on the workplace, workload, and individual skills in communication and organization.

What are popular job titles related to Front Assistant jobs in Naperville, IL?

For Front Assistant jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Front Assistant jobs in Naperville, IL look for?

The top searched job categories for Front Assistant jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Front Assistant jobs?

Cities near Naperville, IL with the most Front Assistant job openings:

Front Assistant jobs near you

Assistant Front Office Manager

Crescent Hotels

Oak Brook, IL • On-site

Full-time

Posted 17 days ago

Job description

Description

Le Meridien Chicago - Oakbrook Center is seeking a charismatic individual to help take us to the next level. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you.

The ideal candidate will have previous experience with LightSpeed. Prior Marriott brand experience and market experience is helpful but not required. This position does require a minimum of 1-year previous hotel management or supervisory experience in the front office.

JOB OVERVIEW: Supervise the daily operations of the Front Office staff to maximize revenues and profits while attaining optimal guest satisfaction.

ESSENTIAL JOB FUNCTIONS:

  1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  2. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
  3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
  4. Supervise the Guest Service Agents.
  5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
  6. Comply with attendance rules and be available to work on a regular basis.
  7. Perform any other job-related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

Employment Type: FULL_TIME

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