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Front Assistant Jobs in Georgia (NOW HIRING)

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Currently, we are seeking a full-time Front Desk Administrative Assistant to join our team to provide administrative and clerical support of a complex nature in a busy residential treatment facility.

Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization ... Monitor inventory, assist with billing and invoicing, and manage customer inquiries and walk-ins.

... general front office duties. Depending on experience and interest, there may also be opportunities to assist with practice marketing and social media. The ideal candidate is a dependable and ...

Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization ... Monitor inventory, assist with billing and invoicing, and manage customer inquiries and walk-ins.

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Front Assistant information

What is a front assistant?

Front Assistants, also known as Front Desk Assistants or Receptionists, are professionals who manage the reception area of an organization. They greet and assist visitors, answer phone calls, handle administrative tasks, and maintain the security and cleanliness of the front office. Their role is essential in creating a positive first impression for clients and guests while supporting the smooth operation of office activities.

What are the key skills and qualifications needed to thrive as a front assistant?

To thrive as a Front Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and the ability to multitask efficiently help you stand out in this role. These skills ensure smooth front-desk operations, positive first impressions, and effective support for both staff and visitors.

How does a front assistant typically collaborate with other departments in a hospitality setting?

Front Assistants often serve as the primary point of contact between guests and various hotel departments, such as housekeeping, maintenance, and management. They relay guest requests, coordinate check-ins and check-outs, and ensure smooth information flow to address guest needs efficiently. Building strong communication and teamwork skills is essential, as Front Assistants frequently interact with both colleagues and guests to create a seamless experience. Being proactive and detail-oriented can help anticipate challenges and maintain high service standards.

What is the difference between Front Assistant vs Customer Service Representative?

AspectFront AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentFront desk, reception area, retail storesCall centers, retail, service industries
Employer & Industry UsageHotels, clinics, retail storesCustomer support, sales, technical support
Common Search & ComparisonYesYes

Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.

Can you get a front assistant job with no experience?

Front assistant jobs often do not require prior experience, as employers may provide on-the-job training. Basic skills such as good communication, organization, and a friendly attitude are typically sufficient for entry-level positions.

Is a front assistant job stressful?

A front assistant job can be stressful due to frequent customer interactions, multitasking, and maintaining a professional demeanor in a fast-paced environment. The level of stress varies depending on the workplace, workload, and individual skills in communication and organization.

What job categories do people searching Front Assistant jobs in Georgia look for?

The top searched job categories for Front Assistant jobs in Georgia are:

What cities in Georgia are hiring for Front Assistant jobs?

Cities in Georgia with the most Front Assistant job openings:

Infographic showing various Front Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Rooms Front Office - Front Office Assistant Manager

Omni Hotels & Resorts

Atlanta, GA • On-site

Full-time

Re-posted 20 days ago


Key responsibilities

  • Work closely with the Director of Front Office and night staff to ensure maximum Front Office operating efficiency during the evening hours.

  • Handle all training with associates to ensure Omni Standards and communicate with all department managers, especially the Night Audit team.

  • Complete tasks such as guest complaint resolution, system troubleshooting, supply inventories, rate discrepancy reports, blocking/assigning arrivals, preparing group information sheets, check-out processes, credit checks, and ensuring adherence to Front Office systems and controls.


Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 109 rated hotels


Job description

Omni Hotel at the Battery Atlanta
Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves, located within steps of Truist Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between.
Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Assistant Front Office Manager
Overview:
The Assistant Front Office Manager will work closely with Director of Front Office and night staff to ensure maximum Front Office operating efficiency during the evening hours.
Responsibilities:
  • Handle all training with associates to ensure Omni Standards.
  • Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning.
  • Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints.
  • Be very familiar with the hotel computer system for training maintenance and trouble shooting.
  • Complete weekly supply inventories to ensure adequate pars of such.
  • Complete rate discrepancy report and make needed changes.
  • Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc.
  • Prepare group information sheets.
  • Complete check-out with balance report.
  • Complete credit check daily.
  • Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
  • Assure knowledge and training of Marketing Programs of company and hotel.
  • Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.

Qualifications:
  • Previous luxury hotel experience is preferred.
  • Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
  • Ability to stand for the entire scheduled shift.
  • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
  • Knowledge of Property Management Systems and related computer programs
  • Strong knowledge of Microsoft Office Software.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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