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From Home Securus Technology Jobs (NOW HIRING)

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Leverage industry-leading tools and technology to excel in your role. Ignite Your Career as a ...

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From Home Securus Technology information

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$30K

$66.7K

$79K

How much do from home securus technology jobs pay per year?

As of Aug 29, 2026, the average yearly pay for from home securus technology in the United States is $66,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a from home Securus Technology job?

A Work From Home Securus Technology job typically involves providing customer service, technical support, or administrative assistance for Securus Technologies from a remote location. Securus Technologies is a company that provides communication, information management, and security solutions to correctional facilities. Employees in these roles may handle customer inquiries, support software platforms, or assist with account management, all while working remotely. These positions usually require strong communication skills, a reliable internet connection, and sometimes prior experience in customer service or technology support.

What are the key skills and qualifications needed to thrive as a Securus Technologies home monitoring specialist?

To thrive as a Securus Technologies Home Monitoring Specialist, you need a solid understanding of electronic monitoring protocols, attention to detail, and familiarity with legal compliance requirements, often supported by a background in criminal justice or related fields. Proficiency with monitoring software, GPS tracking systems, and internal reporting platforms is typically required. Strong communication, problem-solving abilities, and integrity are valuable soft skills in this role. These skills ensure accurate monitoring, legal compliance, and effective support for both clients and the justice system.

What are the typical challenges faced by remote employees working for Securus Technologies, and how can they effectively overcome them?

Remote employees at Securus Technologies often encounter challenges such as maintaining clear communication across departments, managing time effectively without in-person supervision, and staying updated on the latest security protocols. To overcome these, it's important to proactively use company collaboration tools, participate in regular virtual meetings, and seek out ongoing training provided by the company. Building strong relationships with team members and supervisors through consistent communication can also help foster a supportive and productive remote work environment.

What is the difference between From Home Securus Technology vs From Home Customer Service Representative?

AspectFrom Home Securus TechnologyFrom Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentRemote, home-based with technical support focusRemote, home-based customer support
Employer & Industry UsageSecurity and correctional technology companiesVarious industries including retail, telecom, and service sectors

Both roles are remote and require strong communication skills, but From Home Securus Technology focuses on security solutions, while Customer Service Representatives handle general customer inquiries across industries.

More about From Home Securus Technology jobs

What cities are hiring for From Home Securus Technology jobs?

Cities with the most From Home Securus Technology job openings:

What are the most commonly searched types of Securus Technology jobs?

The most popular types of Securus Technology jobs are:

What states have the most From Home Securus Technology jobs?

States with the most job openings for From Home Securus Technology jobs include:

What job categories do people searching From Home Securus Technology jobs look for?

The top searched job categories for From Home Securus Technology jobs are:

From Home Securus Technology jobs near you
Infographic showing various From Home Securus Technology job openings in the United States as of August 2026, with employment types broken down into 5% Internship, 58% Full Time, 21% Part Time, and 16% Contract. Highlights an 63% In-person, and 37% Remote job distribution, with an average salary of $66,696 per year, or $32.1 per hour.

Field Service Technician II

Charleston, SC • On-site

Aventiv Technologies, LLC
Telecommunications • 1 - 5K employees
Learn more about Aventiv Technologies, LLCexternal

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!
Aventiv Technologies - Where your future awaits - YouTube
Job Purpose:Maintains and repairs telecommunication equipment, associated computers, networking, and electronic equipment and installs all Securus' products, features and equipment. Position also provides support to our tablet customers by assisting in administering the program by making sure tablets are fully utilized and proper inventories are maintained, and extra inventory or damaged inventory is returned. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on site and roving. Provides installation assistance, training or troubleshooting assistance to a FSA and/or FST1.
Essential Duties
  • Repairs, maintains, programs and installs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring per specifications, codes, standards and operational procedures in correctional facilities
  • Repairs/installs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities within assigned area of responsibility.
  • Maintain and provide operations support for site surveys, pre-bid meetings and/or sales conferences
  • Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information
  • Troubleshoots situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution
  • Required to assist in educating and training Securus customers, providing information to technical support and following direction given on Securus products & services
  • Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required
  • Maintains inventory of equipment and tools • Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.)
  • Demonstrates proficient skills with telephony-pulling cable, terminating cable, trouble shoot wiring, loading configuration files, install and maintain all Securus equipment

Knowledge, Skills, and Abilities
  • Demonstrate the proficient understanding of the customers' service needs and work to improve the operation of their facility with regard to all of Securus products such as: Inmate Calling System, Video Visitation, Kiosk and/or Tablets
  • Working knowledge and the ability to learn of all applicable practices, standards and codes (electrical, cabling, fiber, wireless, networking, conduit, industry, and Securus equipment)
  • Ability to work all tasks to completion with a high sense of urgency and the highest work quality
  • Negotiates alternatives means of resolving issues and escalates issues when necessary.
  • Responds to requests from management and customers via phone, e-mail and/or with reporting
  • Adheres to Field Service Standards and all Company policies.
  • Self-starting, able to self-train on telephony-based product line
  • Excellent ability at multi-tasking, setting priorities and tracking issues concurrently
  • Strong communications skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians and management

Minimum Qualifications
  • High school diploma or GED
  • 3 years of installation repair and maintenance of telecom and networking devices.
  • Experience working with Windows OS, VOIP, Adtran Fortinet, AOS, Cisco IOS and wireless technology
  • Telephony experience - including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / T1 / CO dial tone problems
  • Experience and knowledge of network (cat3, cat5, cat6) cabling configuration, troubleshooting and installation standards.

Preferred Qualifications
  • Experience in conduit bending (EMT and Rigid)
  • Microsoft Certifications (A+, N+, MCSE etc...)
  • Cisco Certifications (CCNA etc...)
  • Electronics / Electrical Certification or Degree
  • 6 years or more of related experience
  • Wireless technology experience
  • Fiber termination experience
  • Previous experience working in law enforcement or correctional environment

Physical Requirements
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 45 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
  • $24.89 -$28.37/hr
  • Health Insurance
  • 401(k)
  • Disability
  • Life Insurance
  • Paid Time Off
  • Voluntary Benefits

Aventiv Privacy Policy:
www.aventiv.com/privacy
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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