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From Home Securus Technology Jobs (NOW HIRING)

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TECH PR FROM HOME

San Jose, CA · Remote

$24 - $25/hr

This post is for people who are interested in PR work on a contract basis from their own home office, nationwide. The Job: * Tech PR experience (security/cybersecurity a plus); primary job is ...

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From Home Securus Technology information

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$30K

$66.7K

$79K

How much do from home securus technology jobs pay per year?

As of Aug 9, 2026, the average yearly pay for from home securus technology in the United States is $66,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Securus Technologies home monitoring specialist?

To thrive as a Securus Technologies Home Monitoring Specialist, you need a solid understanding of electronic monitoring protocols, attention to detail, and familiarity with legal compliance requirements, often supported by a background in criminal justice or related fields. Proficiency with monitoring software, GPS tracking systems, and internal reporting platforms is typically required. Strong communication, problem-solving abilities, and integrity are valuable soft skills in this role. These skills ensure accurate monitoring, legal compliance, and effective support for both clients and the justice system.

What is a from home Securus Technology job?

A Work From Home Securus Technology job typically involves providing customer service, technical support, or administrative assistance for Securus Technologies from a remote location. Securus Technologies is a company that provides communication, information management, and security solutions to correctional facilities. Employees in these roles may handle customer inquiries, support software platforms, or assist with account management, all while working remotely. These positions usually require strong communication skills, a reliable internet connection, and sometimes prior experience in customer service or technology support.

What is the difference between From Home Securus Technology vs From Home Customer Service Representative?

AspectFrom Home Securus TechnologyFrom Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentRemote, home-based with technical support focusRemote, home-based customer support
Employer & Industry UsageSecurity and correctional technology companiesVarious industries including retail, telecom, and service sectors

Both roles are remote and require strong communication skills, but From Home Securus Technology focuses on security solutions, while Customer Service Representatives handle general customer inquiries across industries.

What are the typical challenges faced by remote employees working for Securus Technologies, and how can they effectively overcome them?

Remote employees at Securus Technologies often encounter challenges such as maintaining clear communication across departments, managing time effectively without in-person supervision, and staying updated on the latest security protocols. To overcome these, it's important to proactively use company collaboration tools, participate in regular virtual meetings, and seek out ongoing training provided by the company. Building strong relationships with team members and supervisors through consistent communication can also help foster a supportive and productive remote work environment.
More about From Home Securus Technology jobs
What cities are hiring for From Home Securus Technology jobs? Cities with the most From Home Securus Technology job openings:
What are the most commonly searched types of Securus Technology jobs? The most popular types of Securus Technology jobs are:
What states have the most From Home Securus Technology jobs? States with the most job openings for From Home Securus Technology jobs include:
Infographic showing various From Home Securus Technology job openings in the United States as of August 2026, with employment types broken down into 3% Internship, 67% Full Time, 20% Part Time, and 10% Contract. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $66,696 per year, or $32.1 per hour.

Full-time

Medical, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!
Aventiv Technologies - Where your future awaits - YouTube
**This position requires 100% out-of-state travel. Candidates must be willing and able to travel continuously for assignments. A company-provided vehicle will be supplied for business use**
**Associate Referral Reward Eligible**
Job Purpose: Installs all Securus' products, features and equipment including but not limited to: phones, kiosks, WAPs, tablets and video terminals. Maintains, repairs, troubleshoots, and operates telecommunications hardware, associated LAN/WAN/Networking hardware/software, various electronic equipment and ensuring correctional facilities are installed to the applicable codes and standards both industry and Securus. Travels from location to location nationwide for installations that may require long term travel, and to resolve complex issues as stated above. Serves as a subject matter expert (SME) and a team leader for the Field Services team.
Essential Duties:
  • Installs, maintains, programs and repairs telecommunications hardware, associated LAN/WAN/networking hardware/software, various electronic equipment and wiring per specifications, codes, standards and operational procedures in correctional facilities
  • Installs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities across the country
  • Conducts Site Surveys using industry standard software
  • Performs Quality Assurance reviews of installations both internal and contractors
  • Serves as SME and team leader for the Field Services Assist Field Service Manager in resolving complex customer issues
  • Gather, update, record, provide to management and maintain related data and/or statistics
  • Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.)
  • Interfaces with many internal Securus organizations, various vendors and contractors for problem solutions
  • Assist in educating and training Securus customers and field service associates - providing information to various internal departments and following direction given on Securus products & services
  • Travel to remote sites nationwide for extended periods of time to do installs, service and repairs, and submits expense reports for reimbursement per policy
  • Determine when to negotiate alternatives, when to escalate a problem or when to ask for assistance in dealing with the various problems reported
  • Rely on experience / judgment to plan and accomplish assigned tasks / goals
  • Create diagrams for site survey review
  • Review and approve site survey, and BOM engineering as needed
  • Additional duties as assigned

Knowledge, Skills, and Abilities:
  • Working knowledge and the ability to learn of all applicable practices, standards and codes (electrical, cabling, fiber, wireless, networking, conduit, industry, Securus, JPAY and equipment)
  • Ability to work all tasks to completion with a high sense of urgency and the highest work quality
  • Must have in depth knowledge of Securus' and JPAY products, features and equipment
  • Must be able to take on a leadership role and assume responsibility for work performed on installation projects, repairs, and complex
  • Strong organizational, planning, interpersonal, written and verbal communication skills
  • Demonstrates proficient skills with installing, terminating and troubleshooting conduit, copper cabling, wireless networks and fiber optics, in addition to loading configuration files, installing and maintaining all of Securus' and JPAY equipment, products and features.
  • Accept and adapt to change
  • Adhere to Field Service Standards and all Company policies outlined in the Employee Handbook
  • A self-starter, with the ability to self-train, who can work independently with minimal supervision on complex projects in remote areas to complete them on schedule and within budget.
  • Excel at multi-tasking, setting priorities and tracking issues
  • Experience working with Windows OS, VOIP, Adtran AOS, Cisco IOS and wireless technology
  • Ability to travel up to 100% and be reimbursed for expenses
  • Must have a clean valid driving record
  • Microsoft Office
  • Visio

Minimum Qualifications:
  • High school diploma or GED
  • Experience as an FST II / Installer for at least 2 years or have 5 years of related experience in installation, repair, or maintenance of telecom and networking devices.

Preferred Qualifications:
  • BICSI Certification
  • Microsoft Certifications (A+, N+, MCSE etc...)
  • Cisco Certifications (CCNA etc...)
  • Fiber Certification
  • Experience working with Windows OS, VOIP, Adtran AOS, Cisco IOS and wireless technology
  • Electronics / Electrical Certification or Degree or related field of study
  • Experience in blueprint reading
  • Experience in BOM reviews and edits
  • 5 years or more of related experience

Physical Requirements:
  • Standing, sitting, walking, bending, reaching, pushing, pulling, kneeling, squatting, grasping, and manipulating tools, safely climbing ladders, and working from heights, working in tight or restricted spaces, lifting up to 50 pounds, working both inside and outside in hot/cold conditions, operate heavy equipment, speaking, listening, typing, using peripheral computer tools. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust

Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
  • $27.28 - $31.10/hr
  • Health Insurance
  • 401(k)
  • Disability
  • Life Insurance
  • Paid Time Off
  • Voluntary Benefits

Aventiv Privacy Policy:
www.aventiv.com/privacy
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.