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Remote Securus Technology Jobs (NOW HIRING)

Remote Securus Technology information

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$15

$53

$88

How much do remote securus technology jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote securus technology in the United States is $53.81, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $72.12 per hour, depending on experience, location, and employer.

Is Securus Technologies training an ai using inmate calls?

Securus Technologies, as a provider of communication services for correctional facilities, does not publicly confirm training AI systems specifically using inmate calls. Generally, companies in this industry may analyze call data to improve services, but such practices are subject to strict privacy and legal regulations. Job roles involving data analysis or AI development at Securus may require knowledge of data security and compliance standards.

Who owns Securus Tech?

Securus Technologies is a privately held company owned by Platinum Equity, a global investment firm. As a company providing technology solutions for corrections and public safety, it operates independently of public ownership structures. Employees in roles like Remote Securus Technology may work for the company under its current ownership.

What are the key skills and qualifications needed to thrive as a Remote Securus Technologies Customer Service Representative, and why are they important?

To thrive as a Remote Securus Technologies Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer support processes, typically supported by a high school diploma or equivalent. Proficiency with call center software, CRM systems, and ticketing platforms is commonly required. Patience, active listening, and professionalism are crucial soft skills for handling sensitive customer inquiries and resolving issues effectively. These competencies ensure customer satisfaction, efficient problem resolution, and uphold the company's reputation in a remote work environment.

What is the difference between Remote Securus Technology vs Remote Security Technician?

AspectRemote Securus TechnologyRemote Security Technician
CredentialsTypically requires security or technical certificationsRequires security system certifications and technical skills
Work EnvironmentRemote, often from home or centralized officeRemote, field-based or from home depending on employer
Industry UsageSecurity technology and monitoring servicesInstallation, maintenance, and troubleshooting of security systems

Remote Securus Technology and Remote Security Technician both involve security-related work, often requiring similar certifications. However, Securus focuses on remote monitoring and security solutions, while Security Technicians handle installation and maintenance of physical security systems. Both roles are remote-friendly and serve the security industry, but their core responsibilities differ.

What challenges might I face working remotely as a Securus Technology support specialist, and how can I overcome them?

Working remotely as a Securus Technology support specialist, you may encounter challenges such as troubleshooting technical issues without direct access to equipment, maintaining clear communication across distributed teams, and managing time effectively to respond to customer needs promptly. To overcome these, it's important to leverage robust remote diagnostic tools, stay proactive in communication through regular video or chat check-ins, and follow structured workflows. Additionally, participating in ongoing training and collaborating with colleagues helps ensure you stay up-to-date with technology updates and best practices.

How does Securus tech work?

A Remote Securus Technology role involves understanding and supporting the company's communication and security solutions, which often include monitoring, data analysis, and system management. The job may require technical skills, familiarity with software tools, and adherence to security protocols to ensure effective operation and client support.

What is a Remote Securus Technology job?

A Remote Securus Technology job typically refers to a position with Securus Technologies that allows employees to work from home or another remote location. Securus Technologies is a company that provides communication, information management, and security solutions to correctional facilities. Remote roles can include customer service, technical support, software development, and other administrative or technical positions. These jobs enable professionals to contribute to the company's mission without needing to be physically present at their office locations.

What tech jobs are mostly remote?

Remote Securus Technology jobs often include roles such as software developers, network engineers, cybersecurity specialists, and technical support staff. These positions typically require proficiency with relevant tools and may involve flexible schedules, making them well-suited for remote work environments.
What are the most commonly searched types of Securus Technology jobs? The most popular types of Securus Technology jobs are:
What states have the most Remote Securus Technology jobs? States with the most job openings for Remote Securus Technology jobs include:
What job categories do people searching Remote Securus Technology jobs look for? The top searched job categories for Remote Securus Technology jobs are:
Infographic showing various Remote Securus Technology job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 17% Hybrid, and 83% Remote job distribution, with an average salary of $111,923 per year, or $53.8 per hour.

$75K - $100K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago


Job description

Job Description
Job Details
Description
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!
Aventiv Technologies - Where your future awaits - YouTube
**Heavy travel/driving to multiple locations will be required for this role.**
**Candidates must have CA C-10 and C-7 Electrical Licenses.**
**Associate Referral Reward Eligible**
Job Purpose: The Field Service Electrician is responsible for performing all required electrical work including conduit, cabling, and fiber-to support the installation of Securus products and equipment. This position installs, maintains, and repairs telecommunications hardware, LAN/WAN/networking components, and electronic devices within correctional facilities. The role ensures all installations comply with applicable electrical, safety, and industry standards.
Essential Duties:
  • Perform electrical installations, including conduit, copper cabling, fiber, and wireless equipment.
  • Install phones, kiosks, wireless access points (WAPs), tablets, video terminals, and related Securus equipment.
  • Configure, maintain, and repair telecommunications, networking hardware/software, and electronic systems in accordance with codes, specifications, and operational standards.
  • Diagnose issues, identify solutions, and escalate complex problems when necessary.
  • Maintain and service existing installations to ensure high reliability and performance.
  • Collaborate effectively with internal teams, contractors, vendors, and facility staff to resolve technical issues.
  • Provide training and technical guidance to customers and field service associates
  • Maintain accurate records, data, and documentation as required.
  • Manage assigned company assets (e.g., tools, vehicle, parts inventory, laptop).
  • Submit timely and accurate expense reports in accordance with policy.
  • Travel nationwide for extended periods to support installation, service, and repair projects.
  • Perform additional duties as assigned

Knowledge, Skills, and Abilities:
  • Working knowledge of electrical, cabling, fiber, conduit, industry, and Securus-specific standards.
  • Ability to execute tasks independently with accuracy, urgency, and attention to detail.
  • Strong organizational, planning, interpersonal, and communication skills.
  • Proficiency in installing, terminating, and troubleshooting conduit, copper cabling, wireless networks, and fiber optics.
  • Ability to load configuration files and install/maintain Securus equipment and features.
  • Strong multi-tasking abilities and skill in managing multiple priorities simultaneously.
  • Proficiency with business software (Word, Excel, PowerPoint, etc.).
  • Adaptability and willingness to embrace change.
  • Ability to follow Field Service Standards and all company policies.

Minimum Qualifications:
  • High school diploma or GED.
  • Valid Journeyman Electrician license (unless not required by state).
  • Minimum 5 years of experience as a licensed electrician.
  • California-specific roles require residency and possession of CA C-10 and C-7 Electrical Licenses.
  • Ability to travel up to 100%.

Preferred Qualifications:
  • Master Electrician License.
  • BICSI Certification.
  • Microsoft Certifications (A+, N+, MCSE).
  • Cisco Certifications (CCNA).
  • Fiber Certification.
  • Experience with Windows OS, VOIP, Adtran AOS, Cisco IOS, and wireless technology.
  • Electronics/Electrical certification or degree.
  • Experience working in law enforcement or correctional environments.

Physical Requirements:
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, climbing, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
  • $43.81 - $49.94/hr
  • Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc.
  • Health Insurance
  • 401(k)
  • Disability
  • Life Insurance
  • Paid Time Off
  • Voluntary Benefits

Aventiv Privacy Policy:
www.aventiv.com/privacy
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.