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From Home Rutgers Oit Jobs in California (NOW HIRING)

Organizer in Training

Sacramento, CA · On-site

$61K - $76K/yr

The OIT will complete a formal and informal training program, including extensive on-the-job ... homes. • Create and maintain lists and charts, which may include input on, and operation of ...

From Home Rutgers Oit information

What is 'From Home Rutgers OIT' and what do they do?

'From Home Rutgers OIT' refers to the resources and support offered by the Office of Information Technology (OIT) at Rutgers University for students, faculty, and staff working or studying remotely. OIT provides essential services such as remote access to university networks, technical support, online learning platforms, and cybersecurity guidance. Their goal is to ensure all members of the Rutgers community can securely and efficiently access the digital tools and resources needed from home. Support includes troubleshooting, software access, and help with internet connectivity or VPN setup. This allows the Rutgers community to continue their academic and professional activities regardless of location.

What are some common challenges faced when working remotely as part of the Rutgers OIT team?

Remote members of the Rutgers Office of Information Technology (OIT) often encounter challenges such as maintaining effective communication with on-campus teams, managing time across multiple projects, and adapting to evolving technical requirements. Since much of the role involves troubleshooting and supporting university systems, it's important to develop strong self-management skills and proactively seek collaboration through virtual meetings and chat platforms. Building relationships remotely can take extra effort, but regular check-ins and participation in team discussions help foster a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote IT Support Specialist at Rutgers OIT, and why are they important?

To thrive as a Remote IT Support Specialist at Rutgers OIT, you need strong troubleshooting abilities, knowledge of networking and operating systems, and typically a degree in information technology or a related field. Proficiency with remote desktop tools, ticketing systems like ServiceNow, and familiarity with Rutgers-specific platforms is often required. Excellent communication, patience, and problem-solving skills help build rapport with users and efficiently resolve issues. These skills ensure reliable technical support, minimize downtime, and maintain seamless operations for the university community.
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NFWS - OIT Service Desk (26/27)

NFWS - OIT Service Desk (26/27)

University of La Verne

La Verne, CA • On-site

$16.90/hr

Full-time

Medical, Retirement

Posted 21 days ago


University Of La Verne rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

67th of 612 rated colleges and universities


Job description

Request to Recruit Information
Position Recruitment Information
Job Title
NFWS - OIT Service Desk (26/27)
Student Position Type
Non Federal Work Study/La Verne Work
Appointment Type
Regular
FTE
Work Schedule
This position has a flexible number of hours, with a maximum of 20 per week.
Student workers are needed as early as 7:30am.
Service Desk closes at 8:00pm.
Saturday hours are from 8:00am to 1:00pm.
This position is 100% on campus.
Department Manager
Hiring Manager
Ricardo Rocha
Number of Vacancies
Multiple
Position Summary Information for Announcement
University Overview
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university-it's a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart-Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you're fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
Diversity Statement
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Job Description Summary
All OIT student workers are required to work on the Service Desk.
  • The Service Desk takes calls and responds to email from students, faculty, staff, and outside sources, and prepares work orders for both technology and facilities requests.

Specific Duties
  • Answer phone calls, emails, web requests, and walk-in requests and prepare appropriate work orders.
  • Assist users with password changes and other first-level support.
  • Route phone calls to appropriate department/person.

Minimum Qualifications
  • Must speak and write English clearly.
  • Must be a current ULV student.

Preferred Qualifications
Benefits Summary
Employees are eligible for the following benefits:
One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.
University of La Verne Defined Contribution Retirement Plan - can contribute employee voluntary contributions, excluding wages derived from federal work study funds.
In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.
Covered under the University of La Verne Workers Compensation Insurance.
Location
La Verne Main Campus
If Other, please specify.
Physical Demands Summary
Do the essential functions of this job require lifting?
If yes, list maximum weight and duration
Describe work environment
Hiring Pay Rate
Hourly Rate
$16.90
Posting Detail Information
Posting Number
2024-251470SE
Special Instructions to Applicants
Must also complete Student Information Form and Availability sheet (Available upon request).
Open Date
06/08/2026
Close Date
06/30/2027
Open Until Filled
Yes
Quick Link
https://laverne.peopleadmin.com/postings/14576

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