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From Home Purple Team Jobs (NOW HIRING)

Purple

Customer Care Specialist

Lehi, UT · On-site

$15 - $17.50/hr

May be asked to work from home due to inclement weather or system outages. * Must work in office ... Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making ...

CoStar Group

Senior Penetration Tester

Arlington, VA · On-site

... work from home on Friday. Responsibilities * Lead penetration tests on web applications and ... Collaborate with detection engineering and incident response on purple team exercises, validating ...

US Bank

Senior Red Team Operator

Cincinnati, OH · On-site

Lead purple team engagements to validate detection coverage and improve defensive capabilities ... This role requires working from a U.S. Bank location three (3) or more days per week. If there ...

Flextrade

Senior SOC Analyst

Milwaukee, WI · On-site

$94K - $123K/yr

Purple Teaming & Threat Detection • Participate in purple team exercises alongside red team ... Security Operations & Collaboration • Analyze logs from a variety of sources including endpoints ...

US Bank

Senior Red Team Operator

Minneapolis, MN · On-site

Lead purple team engagements to validate detection coverage and improve defensive capabilities ... This role requires working from a U.S. Bank location three (3) or more days per week. If there ...

Cummins

Cybersecurity Defense Analyst - Senior

Columbus, IN · On-site

$93K - $120K/yr

... from the start. * Coach, mentor, and develop less experienced team members, helping build ... Familiarity with security validation, BAS, detection engineering, purple teaming, penetration ...

Cummins

Cybersecurity Defense Analyst - Senior

Columbus, IN · On-site

$93K - $120K/yr

... from the start. * Coach, mentor, and develop less experienced team members, helping build ... Familiarity with security validation, BAS, detection engineering, purple teaming, penetration ...

Cummins

Cybersecurity Defense Analyst - Senior

Columbus, IN · On-site

$93K - $120K/yr

... from the start. * Coach, mentor, and develop less experienced team members, helping build ... Familiarity with security validation, BAS, detection engineering, purple teaming, penetration ...

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All Jobsremote JobsFrom Home Purple Team Jobs

From Home Purple Team information

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$28K

$62.8K

$117K

How much do from home purple team jobs pay per year?

As of Sep 6, 2026, the average yearly pay for from home purple team in the United States is $62,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What is the difference between From Home Purple Team vs From Home Red Team?

AspectFrom Home Purple TeamFrom Home Red Team
CertificationsCertified Ethical Hacker (CEH), CompTIA Security+CEH, OSCP, CISSP
Work EnvironmentRemote, collaborative cybersecurity testingRemote, offensive security testing
Industry UsageCybersecurity firms, internal security teamsSecurity consulting, penetration testing firms

From Home Purple Team and From Home Red Team both focus on cybersecurity, but Purple Teams combine defensive and offensive skills to improve security posture, while Red Teams specialize in simulated attacks. Purple Teams often work collaboratively with Blue Teams, whereas Red Teams operate independently to identify vulnerabilities. Understanding these differences helps organizations assign the right cybersecurity roles.

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From Home Purple Team jobs near you
Infographic showing various From Home Purple Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,774 per year, or $30.2 per hour.

Customer Care Specialist

Purple

Lehi, UT • On-site

$15 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Respond to customer inquiries via phone, chat, email, text or social media to provide customer support.

  • Process product orders and assist customers with website navigation, online checkout, or technical issues.

  • Maintain detailed notes of customer interactions and ensure customer satisfaction and quality standards are met.

Purple Innovation rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

26th of 52 rated furniture manufacturers

Job description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world - one mattress at a time.
Compensation
The compensation target for this role is: $15.00 - $17.50
Job Summary
Our Customer Care Specialists (a.k.a. "Comfort Gurus") are tasked with
providing world-class, professional support and service to our valued
customers. Our specialists can be placed on any number of teams within
the service and support center. This includes core servicing (calls, chats,
email), warranty, shipping, and returns. Regardless of assignment, our
specialists are all focused on ensuring that our customers receive top-notch
customer care at every touch point
Job Description
Essential Duties & Responsibilities:
  • Respond to customer inquiries via phone, chat, email, text or social media, taking appropriate action to ensure each customer receives world class customer service.
  • Process product orders for customers (via phone, using eCommerce application).
  • Assist customers with website navigation, online checkout process, or technical issues.
  • Provide detailed notes and documentation for each customer interaction.
  • Maintain acceptable customer satisfaction and quality monitoring ratings.
  • Maintain acceptable productivity, schedule adherence and utilization levels
  • Meet all individual performance metrics.
  • Maintain in-depth, detailed, current knowledge of all products, including warranty/returns/refunds policies and procedures.
  • Must be able to work cross-functionally in chat, email, and phones.
  • May be asked to work from home due to inclement weather or system outages.
  • Must work in office through training and completing of initial PWP certification.
  • May be required to work in office if additional training or collaboration is needed and for department and team meetings.

Required Skills, Education, Experience:
  • High School Diploma or GED (some college preferred)
  • Minimum two years customer service experience, preferably in a call center environment
  • Minimum typing speed of 30 WPM
  • Experience with inContact preferred
  • Experience with NetSuite preferred
  • Experience with Zendesk preferred
  • Knowledge of mattress industry helpful
  • Some sales experience preferred

Work Hours (Good Faith Estimate):
This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.
BENEFITS AND PERKS
  • Medical, Dental, Vision
  • 401(k) Match
  • Paid Time Off
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products

WHY WORK AT PURPLE?
  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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