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From Home Nile Secure Jobs (NOW HIRING)

Caregiver Home Aide

Flagstaff, AZ · On-site

$15.50 - $16/hr

Excellent written and verbal communication skills The Nile Health Network operates a significant ... We provide training and continuing education, resources and supports to our Wellness Coaches from ...

Caregiver Home Aide

Flagstaff, AZ · On-site

$15.50 - $16/hr

Excellent written and verbal communication skills The Nile Health Network operates a significant ... We provide training and continuing education, resources and supports to our Wellness Coaches from ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Secure your future with life insurance coverage and health insurance reimbursement, prioritizing ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Secure your future with life insurance coverage and health insurance reimbursement, prioritizing ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Secure your future with life insurance coverage and health insurance reimbursement, prioritizing ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Secure your future with life insurance coverage and health insurance reimbursement, prioritizing ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Secure your future with life insurance coverage and health insurance reimbursement, prioritizing ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Secure your future with life insurance coverage and health insurance reimbursement, prioritizing ...

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From Home Nile Secure information

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Infographic showing various From Home Nile Secure job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Technical Account Manager (TAM) - Plano, Texas

Nile

Plano, TX • On-site

Full-time

Re-posted 26 days ago


Job description

Job Summary:
Nile is on a mission to build the world's most secure networks and deliver them as-a-service. The Technical Account Manager (TAM) serves as a strategic technical advocate for the Customer, focusing on operator readiness, adoption, and ongoing satisfaction with the Nile platform.
Responsibilities:
• Own and manage all required third-party tool and service integrations
• Plan and execute migration from the existing network and associated infrastructure to Nile.
• Operate and manage the end-user Help Desk.
• Manage and coordinate support for all third-party infrastructure tools and services.
• Designate a primary empowered point of contact (POC) for all project and service management, communications, and escalations.
• Nominate operator and engineering stakeholders for readiness planning and training.
• Ensure participation of appropriate personnel in training, health reviews, and roadmap sessions.
• Provide feedback on service experience, training effectiveness, and feature requirements.
• Collaborate in defining and tracking success metrics (for example, incident trends, operator satisfaction).
• TAM leads or participates in quarterly or semi-annual service reviews, as agreed.
• TAM maintains an agreed set of KPIs/OKRs related to Customer outcomes (for example, time-to-resolution trends, training coverage, feature adoption).
• Communication channels may include scheduled meetings, email summaries, and shared documentation or workspaces.
Qualifications:
Required:
• Provide a consistent technical leadership interface between the Customer and Nile.
• Coordinate operator training, enablement, and readiness activities.
• Oversee early-life 'hyper-care' and drive continued health and adoption thereafter.
• Act as the primary technical advocate for the Customer at a program level.
• Maintain and update a customer operator readiness and enablement plan.
• Coordinate training schedules and ensure attendance tracking and follow-up.
• Drive and lead hyper-care periods after major deployments or milestones.
• Host regular health and adoption reviews, capturing and tracking action items.
• Communicate relevant roadmap items, early access programs, and best practices to Customer.
• Own and manage all required third-party tool and service integrations.
• Plan and execute migration from the existing network and associated infrastructure to Nile.
• Operate and manage the end-user Help Desk.
• Manage and coordinate support for all third-party infrastructure tools and services.
• Designate a primary empowered point of contact (POC) for all project and service management, communications, and escalations.
• Nominate operator and engineering stakeholders for readiness planning and training.
• Ensure participation of appropriate personnel in training, health reviews, and roadmap sessions.
• Provide feedback on service experience, training effectiveness, and feature requirements.
• Collaborate in defining and tracking success metrics (for example, incident trends, operator satisfaction).
• TAM leads or participates in quarterly or semi-annual service reviews, as agreed.
• TAM maintains an agreed set of KPIs/OKRs related to Customer outcomes (for example, time-to-resolution trends, training coverage, feature adoption).
• Communication channels may include scheduled meetings, email summaries, and shared documentation or workspaces.
Company:
Nile is an AI platform specializing in networking architecture and wired and wireless LAN services. Founded in 2018, the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.