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From Home Goodwill Outlet information

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$35

How much do from home goodwill outlet jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for from home goodwill outlet in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between From Home Goodwill Outlet vs From Home Retail Associate?

AspectFrom Home Goodwill OutletFrom Home Retail Associate
Required CredentialsHigh school diploma or equivalent; training on donation processing and customer serviceHigh school diploma or equivalent; training on sales, customer service, and product knowledge
Work EnvironmentWarehouse-like setting, often physically active, handling donations and inventoryRetail store environment, assisting customers, stocking shelves, and sales
Employer & Industry UsageNonprofit thrift stores, donation centers, retail industryRetail stores, department stores, retail chains

While both roles involve customer service and sales, From Home Goodwill Outlet focuses on donation processing and inventory management in a warehouse setting, whereas From Home Retail Associate emphasizes direct customer interaction and sales in a retail environment.

What cities are hiring for From Home Goodwill Outlet jobs? Cities with the most From Home Goodwill Outlet job openings:
What are the most commonly searched types of Goodwill Outlet jobs? The most popular types of Goodwill Outlet jobs are:
What states have the most From Home Goodwill Outlet jobs? States with the most job openings for From Home Goodwill Outlet jobs include:
From Home Goodwill Outlet jobs near you

Outlet Assistant Store Manager

Heart of Texas Goodwill Industries

Waco, TX • On-site

Full-time

Posted 2 days ago

New

Job description

Job Summary
The Outlet Assistant Store Manager partners with the Aftermarket Manager to plan, direct, and coordinate the daily operations of their assigned HOT Goodwill outlet store. This role helps team members understand performance goals and coaches them to achieve those goals, fostering an environment where people can contribute meaningfully to the community served by HOT Goodwill's mission. In the Aftermarket Manager's absence, the Outlet Assistant Store Manager assumes full responsibility for all outlet operations and serves as the primary leader on site. Assistant Store Manager levels (ASM I-V) are determined by the volume, staffing, and operational complexity of the assigned store. The assigned level reflects the scale and complexity of the store environment and aligns with established pay bands within the HRIS system. It does not represent differences in core job duties or decision-making authority.
Key Responsibilities
The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.
Aftermarket & Outlet Operations
  • Ensures continuous flow of merchandise from production staging areas to the outlet sales floor.
  • Maintains required table turn standards to ensure consistent movement of goods and revenue performance.
  • Oversees outlet floor readiness including stocking, rotation, organization, and merchandise availability.
  • Coordinates with production leadership to align output with floor demand and prevent workflow bottlenecks.
  • Maintains cleanliness, organization, and presentation standards across all outlet areas.
  • Protects company assets including donated goods, equipment, and facility property; reports loss, damage, theft, fraud, waste, or misuse immediately.
  • Supports control of operational expenses in alignment with revenue and budget expectations.

Team Leadership & Workforce Management
  • Partners with the Aftermarket Manager to maintain appropriate staffing across production, outlet floor, and front-end operations.
  • Supports hiring, onboarding, training, and cross-training across production, retail floor, and cashier teams.
  • Provides coaching, feedback, and performance correction to maintain accountability and productivity.
  • Promotes a professional, mission-driven work culture aligned with HOT Goodwill values.
  • Works flexible schedules including evenings, weekends, and operational peak hours.

Production & Flow Coordination
  • Works closely with production leadership to ensure consistent flow of wares, textiles, and post-retail to the outlet floor.
  • Supports balancing production output with retail demand to maintain continuous table turns.
  • Monitors efficiency of staging, sorting, and transfer processes from production to sales floor.
  • Identifies and escalates workflow disruptions affecting outlet or front-end performance.

Customer Experience & Store Leadership
  • Ensures strong customer experience across the outlet floor and front-end operations.
  • Maintains active presence on the sales floor and front end to support staff and customer needs.
  • Communicates effectively with employees, leadership, and customers to ensure smooth daily operations.
  • Resolves customer issues with professionalism, urgency, and service-focused execution.

Compliance & Reporting
  • Ensures proper cash controls and adherence to financial procedures at the front end.
  • Maintains accurate and timely completion of operational reports, logs, and documentation.
  • Supports enforcement of safety standards, company policies, and operational procedures.
  • Performs other duties as assigned consistent with the needs of the store and HOT Goodwill's organizational goals.

Supervisory Duties
The Outlet Assistant Store Manager directly supervises outlet staff in partnership with the Aftermarket Manager and assumes full supervisory authority for all outlet operations in the Aftermarket Manager's absence.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • A criminal background check is required; consideration will be given to applicants with criminal histories in accordance with applicable law.
  • Must be willing to accept instructions and carry them out with minimal supervision.
  • Must be able to work cooperatively with others.
  • Must be able to identify potential problem areas and implement procedures to reduce their impact on store operations and HOT Goodwill.

Education and/or Experience
A combination of education and experience that demonstrates the knowledge, skills, and abilities required to successfully perform the essential functions of this position is required.
Minimum Requirements
  • High school diploma or equivalent required.
  • Experience in retail and production, including supervisory or team lead responsibilities; experience coaching team members to achieve performance goals.

Knowledge, Skills, and Abilities
  • Forklift certification or willingness to obtain; ability to operate baling machine, tipper, pallet jack, and related equipment.
  • Ability to assist with aftermarket reports, cash handling, and financial transaction accuracy.

Core Competencies
  • Leadership & Team Development
  • Outlet Retail & Store Operations
  • Commitment to Goodwill's Mission, Vision, and Values

Physical Demands
The physical demands described here are representative of those that may be encountered by an employee performing the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is typically required to:
  • Stand and walk for extended periods, with frequent bending, twisting, reaching, and use of hands and arms throughout the shift.
  • Regularly lift and carry up to 30 pounds; occasionally lift and carry up to 50 pounds; operate equipment including baling machine, forklift, tipper, and pallet jack.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The employee regularly works in a retail store environment and a non-climate-controlled warehouse and may be exposed to airborne particles including dust and lint from donated goods. Noise levels range from quiet to very noisy depending on customer volume and operational activity. The employee may be required to work varied shifts including evenings and weekends.

Discrimination Reports
It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment and pregnancy), national origin, disability, age (40 years old or more), genetic information, military status, or veteran status is illegal. Any employee who believes they have been discriminated against may file a complaint with the Compliance Officer.
Point of Contact: Compliance Officer 1700 S New Road, Waco TX 76711 254-753-7337 ext. 450 hr@hotgoodwill.org

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