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From Home Comcast Network Operations Center Jobs

MicroTech

Wireless Network Operations Center Lead

Orlando, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview MicroTech is currently seeking a Wireless Network Operations Center (WNOC) Lead to support ... and monthly reports from the ticketing system and databases. Qualifications * Relevant ...

Blueface Ltd

PA · On-site

$117.17 - $175.76/hr

... operations, and vendor teams to validate secure solutions, support production readiness, reduce risk exposure, and keep network platforms resilient, continuously patchable, and aligned to Comcast ...

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From Home Comcast Network Operations Center information

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How much do from home comcast network operations center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for from home comcast network operations center in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between From Home Comcast Network Operations Center vs From Home Comcast Customer Support Specialist?

AspectFrom Home Comcast Network Operations CenterFrom Home Comcast Customer Support Specialist
Required CredentialsTechnical certifications, network trainingCustomer service skills, basic technical knowledge
Work EnvironmentTechnical operations, network monitoringCustomer interaction, troubleshooting
Employer & Industry UsageTelecommunications, network managementCustomer service, telecommunications
Common Search & Comparison IntentTechnical roles, network jobsCustomer support roles, service jobs

The From Home Comcast Network Operations Center role focuses on maintaining and monitoring network infrastructure, requiring technical certifications and a technical work environment. In contrast, the From Home Comcast Customer Support Specialist handles customer inquiries and troubleshooting, emphasizing customer service skills. Both roles are essential in the telecommunications industry but serve different functions within Comcast's operations.

What cities are hiring for From Home Comcast Network Operations Center jobs?

Cities with the most From Home Comcast Network Operations Center job openings:

What are the most commonly searched types of Comcast Network Operations Center jobs?

The most popular types of Comcast Network Operations Center jobs are:

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States with the most job openings for From Home Comcast Network Operations Center jobs include:

From Home Comcast Network Operations Center jobs near you

Network Operations Center Technician

I3 Broadband LLC

Saint Peters, MO • On-site

$21 - $35/hr

Full-time

Re-posted 29 days ago

Job description

Job Summary:

The Network Operations Center (NOC) Technician is responsible for monitoring, supporting, and troubleshooting complex network environments to ensure the availability and performance of voice, data, and application services. This role requires strong problem-solving, communication, and customer service skills, along with a solid technical foundation in network operations. This position supports a broad range of operational activities, from routine monitoring and incident response to advanced troubleshooting and root cause analysis.  

Key Responsibilities:

Network Monitoring & Support

  • Monitor and support complex network environments, including fiber access, transport, and IP-based voice and data services, using a variety of network monitoring tools
  • Ensure network availability and performance by proactivelyidentifyingand responding to alarms, alerts, and system events
  • Utilizeticketing systems to log, track, and manage incidentsin accordance withoperational procedures
  • Incident Management & Troubleshooting
  • Triage, troubleshoot, and resolve network and customer service incidents ina timelyand efficient manner
  • Analyze network behavior using diagnostic tools toidentifyfaults across LAN, WAN, and service layers
  • Document all incidents thoroughly, including troubleshooting steps, resolution, and follow-up actions
  • Escalate incidents asappropriate basedon complexity, impact, or time constraints
  • Customer Support & Communication
  • Providea high levelof customer service by effectively communicating with internal and external customers
  • Develop andmaintainstrong working relationships through professional and responsive support
  • Serve as a point of contact during service disruptions, providing updates and managing expectations

Operational Support & Collaboration

  • Assume assigned roles and responsibilities during network incidents or outage events
  • Act as an escalation point for other departments and provide cross-functional support as needed
  • Collaborate with engineering and technical teams to support network changes, maintenance, and issue resolution

Continuous Improvement & Knowledge Sharing

  • Contribute to process improvements byidentifyingrecurring issues and operational inefficiencies
  • Assistin developing andmaintainingdocumentation, includingrunbooksand troubleshooting guides
  • Provide mentoring, training, and coaching to peers and other departments when applicable

Qualifications:

Education and Experience:

  • Bachelor’s degree in Computer Science, Information Systems, or related field preferred, OR
  • 2-4+ years of hands-on experience in Information Technology, Network Operations, or a related technical environment
  • Equivalent combinations of education, certifications, and experience will be considered

Skills and Competencies:

  • Strong working knowledge of:
  • LAN/WAN networking and circuit diagnostics
  • OSI model (application through physical layers)
  • Network monitoring and ticketing systems
  • Experience with VoIP protocols such as SIP and MGCP
  • Ability to troubleshoot network performance issues using diagnostic and analytical tools
  • Strong problem-solving and critical thinking skills with attention to detail

 

Working Conditions:

  • Must be able to sit at a desk for extended periods, working at a computer up to 8 hours per day.
  • Ability to communicate orally and in writing.
  • Ability to physicallyoperatepersonal computers, copy machines, telephones, and other common office machines and equipment.
  • Ability to work in a fast-paced, 24/7 operational environment

  

Equal Opportunity:

i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business needs.