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From Home Call Center Jobs in Racine, WI (NOW HIRING)

Minimum 5 years of previous experience in call center customer service. * Computer proficiency in ... They are experienced in many areas of home improvement, maintenance and repair and they know the ...

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From Home Call Center information

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$10

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$23

How much do from home call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for from home call center in Racine, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a from home call center job?

A work from home call center job involves handling customer service, sales, or technical support tasks remotely, usually via phone, chat, or email. Employees use a computer, a reliable internet connection, and sometimes a headset to communicate with customers from their own home. These jobs often require strong communication skills, problem-solving abilities, and sometimes familiarity with specific software or products. Work schedules can be flexible or fixed, depending on the employer. Many companies provide training and support for remote call center agents.

What are the key skills and qualifications needed to thrive as a from home call center representative?

To thrive as a From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Patience, active listening, and resilience help representatives build rapport and handle challenging customer interactions effectively. These skills and qualities ensure excellent customer service, efficient issue resolution, and maintain company reputation in a remote work environment.

What are some common challenges faced by remote call center agents, and how can they be managed?

Remote call center agents often face challenges such as maintaining focus in a home environment, managing time effectively, and handling technical issues without on-site IT support. To overcome these, it's essential to set up a dedicated, distraction-free workspace, establish a consistent daily routine, and stay proactive with technical troubleshooting. Additionally, agents benefit from regularly communicating with their team and supervisors through virtual meetings and chats to stay connected and supported.

What is the difference between From Home Call Center vs Customer Service Representative?

AspectFrom Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required SkillsCommunication, problem-solving, computer skillsCommunication, patience, product knowledge
Common CertificationsNone required, but customer service or call center training helpfulNone required, on-the-job training often provided
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support

Both roles involve assisting customers, but From Home Call Center positions are specifically remote, often requiring familiarity with call center software. Customer Service Representatives may work in-office or remotely, with similar skill requirements. The main difference lies in the work setting, with the call center role emphasizing remote work as a key feature.

What are the most commonly searched types of Call Center jobs in Racine, WI?

The most popular types of Call Center jobs in Racine, WI are:

What cities near Racine, WI are hiring for From Home Call Center jobs?

Cities near Racine, WI with the most From Home Call Center job openings:

Infographic showing various From Home Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Contract, and 3% Nights. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $34,935 per year, or $16.8 per hour.

Medical Scheduler-FT-Call Center

Milwaukee, WI • On-site

$18/hr

Full-time

Re-posted 25 days ago


Surgery Partners rating

7.7

Company rating: 7.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz


Job description

Medical Scheduler- Call Center
As a result of company growth, the Midwest Orthopedic and Musculoskeletal Alliance (MOMA) is seeking an energetic and self-motivated Medical Scheduler to join the team at our Wauwatosa location.
The Medical Scheduler answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Job Responsibilities:
  • Answer the call-center phone with professional and kind demeanor
  • Complete pre-registration and insurance verification and communicate financial responsibility during patient calls
  • Obtain complete and accurately clinical, demographic, and financial information during the scheduling process
  • Record and verify all forms and insurance information into the EMR
  • Maintain patient confidentiality according to HIPAA guidelines
  • Other duties as assigned

Requirements:
  • GED or equivalent
  • 2 years of experience working with insurance preferred
  • 2 years of medical office experience preferred
  • Exemplary work ethic and attendance
  • High compassion and kindness needed for working with patients
  • Strong attention to detail and problem-solving skills
  • Ability to remain professional in high-volume, fast-paced environment
  • Excellent verbal and written communication skills
  • Demonstrate proficiency of Microsoft software products and computer skills
  • EMR software experience is preferred
  • Bilingual, Spanish/English is a plus!

MOMA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
Job Type: Full-time
Pay: Starts at $18/HR and varies based on experience and education
Location: 3077 North Mayfair Road, Wauwatosa, WI 53226
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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