ZipRecruiter

Log In

1

Freshservice Developer Jobs (NOW HIRING)

Cumming Group

Automation Engineer

Murrieta, CA · On-site

Freshservice * Microsoft Dynamics 365 * SharePoint Online * Microsoft Entra ID * Power Platform ... Power Platform Developer Associate (PL-400) * Microsoft Certified: Power Platform Solution ...

Cumming Group

Automation Engineer

Murrieta, CA · On-site

Freshservice * Microsoft Dynamics 365 * SharePoint Online * Microsoft Entra ID * Power Platform ... Power Platform Developer Associate (PL-400) * Microsoft Certified: Power Platform Solution ...

Cumming Group

Automation Engineer

Columbia, SC · On-site

Freshservice * Microsoft Dynamics 365 * SharePoint Online * Microsoft Entra ID * Power Platform ... Power Platform Developer Associate (PL-400) * Microsoft Certified: Power Platform Solution ...

CUMMING GROUP

Automation Engineer

Murrieta, CA · On-site

$60 - $80/hr

Freshservice Engineering & AdministrationDesign and administer Freshservice automation solutions, service catalogs, workflows, custom objects, and operational processes.Develop service request ...

Symbiotic Consulting Group

Solution Architect

Jacksonville, FL · On-site

$58.25 - $77/hr

Freshservice experience is a critical requirement for this role. The Solution Architect will work closely with business stakeholders, engineering teams, infrastructure teams, and project managers to ...

RIT Solutions, Inc.

DevOps Lead

Tampa, FL · On-site

$49.75 - $68.25/hr

Job Summary : RIT Solutions, Inc. is seeking a DevOps Lead to drive the maturation of DevOps ... of FreshService (or other ITSM tools like ServiceNow) to support IT workflows. • Insurance ...

Piedmont Healthcare Inc.

ITSM Developer

Atlanta, GA · On-site

$51.50 - $71/hr

FreshService/Freshworks experience strongly preferred This position is responsible for designing ... Required Work Experience * 3 years of experience as a ITSM Developer. Required or in lieu of degree ...

Posted today

HealthEquity

Mgr Applications Eng

$109K - $142K/yr

As a Manager, Applications Engineering, you will lead our IT Service Management platform on Freshservice. You will bring structure, automation, and modern tooling to how our teams request and receive ...

next page

Showing results 1-20

All JobsTechnology JobsSoftware JobsJava Developer JobsFreshservice Developer Jobs

Freshservice Developer information

What is a Freshservice developer?

A Freshservice Developer is a professional who specializes in customizing, integrating, and automating the Freshservice IT service management platform. Their responsibilities include developing custom applications, workflows, and scripts to enhance the functionality of Freshservice according to business needs. They use APIs, webhooks, and Freshservice’s developer tools to connect Freshservice with other software and streamline IT processes. The role often requires knowledge of programming languages like JavaScript and experience with ITSM best practices.

What are the key skills and qualifications needed to thrive as a Freshservice developer, and why are they important?

To thrive as a Freshservice Developer, you need strong programming skills (especially in JavaScript), experience with RESTful APIs, and a solid understanding of IT service management concepts. Familiarity with the Freshservice platform, its workflow automation tools, and relevant certifications—such as Freshservice Certified Professional—are typically required. Problem-solving ability, attention to detail, and strong communication skills help developers translate business needs into efficient technical solutions. These competencies are crucial for effectively customizing Freshservice environments, ensuring seamless integrations, and improving IT support processes.

What are the typical collaborations and interactions a Freshservice developer can expect within an organization?

As a Freshservice Developer, you will regularly collaborate with IT support teams, system administrators, and business process owners to customize and optimize the Freshservice platform. You may also work closely with project managers and end-users to gather requirements, implement workflow automations, and integrate Freshservice with other enterprise tools. This role often requires clear communication to translate technical possibilities into practical solutions, ensuring the IT service management system aligns with organizational goals.

What is the difference between Freshservice Developer vs ServiceNow Developer?

AspectFreshservice DeveloperServiceNow Developer
Required CertificationsFreshservice certifications, ITIL knowledgeServiceNow certifications, ITIL knowledge
Work EnvironmentCloud-based ITSM platform, SaaS environmentCloud-based ITSM platform, SaaS environment
Industry UsageIT service management, small to medium enterprisesIT service management, large enterprises
Common Search IntentIntegrating and customizing FreshserviceDeveloping and customizing ServiceNow applications

The main difference between a Freshservice Developer and a ServiceNow Developer lies in the platforms they work with. Freshservice Developers focus on customizing and integrating Freshservice, a cloud-based ITSM tool used mainly by small to medium businesses. ServiceNow Developers work with the ServiceNow platform, often in larger enterprise environments, developing custom applications and workflows. Both roles require ITIL knowledge and certifications but target different ITSM solutions and organizational sizes.

What are popular job titles related to Freshservice Developer jobs?

For Freshservice Developer jobs, the most frequently searched job titles are:

Infographic showing various Freshservice Developer job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Freshservice IT Tools Developer / Administrator

Piscataway, NJ • On-site

Hermitage Infotech
11 - 50 employees
Learn more about Hermitage Infotechexternal

Full-time

Posted 12 days ago

Job description

Please go through the req given below and kindly send me your profile in word document along with your minimum expected salary on W2, work authorization and availability. This is a onsite position in Long Island City, NY. Please share me your linked in ID details also. 
 
Role: Freshservice IT Tools Developer / Administrator
Location: Edison, NJ (Remote)
Freshservice/Freshworks certifications.
ITIL Foundation certification.
Experience implementing or migrating Freshservice in an enterprise environment.
Experience with CMDB architecture and IT asset management.
Experience migrating from platforms such as ServiceNow, Jira Service Management, BMC, or ManageEngine.
Experience with identity management, SSO, SCIM, and automated user provisioning.
Familiarity with DevOps practices, source control, testing, and structured release management.
Experience using AI and automation capabilities within IT service-management environments.
 
Key Technical Skills
Primary: Freshservice Administration | Freshservice Workflow Automator | ITSM | ITIL | Service Catalog | Incident Management | Change Management | Problem Management | Asset Management | CMDB
Development / Integration: REST API | Webhooks | JSON | OAuth | PowerShell | Python | JavaScript
Microsoft Ecosystem: Azure | Microsoft Entra ID | Microsoft 365 | Teams | Power Automate
Operational: SLA Management | Reporting & Dashboards | Automation | Integration Troubleshooting | Documentation | Release Management Regards
Varma
732-338-7524