Freight Forwarding Operations Manager Jobs in Oak Ridge, TN

Job Title: Import/Export Coordinator

Job Description

The Import/Export Coordinator oversees the end-to-end coordination of international shipments, ensuring accurate documentation, regulatory compliance, and efficient order flow through the warehouse. This role manages export sales orders, collaborates closely with freight forwarders and international customer service, and maintains precise records to support smooth and timely delivery of products worldwide. The position requires strong attention to detail, excellent organizational skills, and the ability to work independently in a fast-paced logistics environment.

Responsibilities

• Manage and communicate shipping schedules for export sales orders on the warehouse floor to maintain an efficient process flow through picking, quality control, and packing functions.
• Monitor, allocate, and release all export orders to the warehouse floor in a timely manner, continuously monitoring stocked items for back-order fulfillment.
• Request and document booking information from freight forwarders and maintain accurate transportation instructions and charges on customer orders.
• Prepare complete and accurate documentation for export shipments, including commercial invoices, packing lists, certificates of origin, and shippers’ letters of instruction.
• Verify compliance and accuracy of all documentation, including Air Waybills, Inland (Straight) Bills of Lading, shippers’ export declarations, and any other documents required for the international movement of products.
• Coordinate shipment of samples and provide all required export documentation.
• Liaise with International Customer Service and Freight Forwarders to ensure open communication regarding the pick-up, transport, and delivery of international orders.
• Track containers and orders using appropriate internal and external systems upon request, providing status updates as needed.
• Perform compliance self-assessment audits and implement corrective actions when necessary to maintain adherence to regulations and internal policies.
• Assist with special projects such as duty drawback initiatives and freight tenders as required.
• Support order management, scheduling efficiency, freight management, and international shipping activities as part of daily operations.
• Collaborate with logistics, customer service, operations, supply chain, inventory, and transportation functions to ensure coordinated and efficient processes.
• Keep the work area clean, safe, and organized to support efficient operations.
• Perform other miscellaneous duties as assigned to support the overall import/export and logistics function.

Essential Skills

• High school education or equivalent is required.
• A degree is preferred but not required.
• Excellent and complete attention to detail due to the critical nature of documentation in international shipping.
• Ability to handle multiple tasks, set priorities, and meet deadlines in a fast-paced environment.
• Ability to communicate openly and honestly with internal teams and external partners.
• Self-starter who is willing to learn and work independently with minimal supervision.
• Strong oral and written communication skills.
• Strong organizational skills with the ability to maintain accurate records and documentation.
• Mathematical and problem-solving skills to support logistics, documentation, and freight-related activities.
• Knowledge of general business computer software and an aptitude to learn new software applications.
• Full proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage order management processes, scheduling efficiency, freight invoices, import and export documentation, and international shipping requirements.
• Demonstrated ability to support logistics, customer service, operations, supply chain, inventory, and transportation activities.
• Commitment to demonstrating core values such as integrity, intensity, innovation, and involvement.

Additional Skills & Qualifications

• Experience in freight management and working with freight forwarders is highly beneficial.
• Familiarity with export documentation such as commercial invoices, packing lists, certificates of origin, and shippers’ letters of instruction.
• Experience verifying compliance and accuracy of Air Waybills, Inland (Straight) Bills of Lading, and shippers’ export declarations.
• Exposure to international shipping processes and regulations.
• Experience tracking containers and orders using internal and external systems.
• Experience conducting compliance self-assessment audits and implementing corrective actions.
• Exposure to special projects such as duty drawback and freight tenders.
• Experience in logistics, customer service, operations, supply chain, inventory, or transportation environments.

Work Environment

This role is based in a warehouse environment that supports international logistics and export operations. The position involves working on or near the warehouse floor, coordinating closely with picking, quality control, and packing functions to ensure efficient order flow. You will use business computer software, including Microsoft Office and internal logistics systems, to manage documentation, scheduling, and tracking activities. The work schedule may fall on any day of the week from Sunday through Saturday, depending on operational needs. The environment emphasizes organization, cleanliness, and safety, and requires maintaining a clean and orderly work area while working collaboratively with logistics, operations, and customer service teams.

This is a Contract position based out of Ozone, TN.

The pay range for this position is $30.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Ozone,TN.

This position is anticipated to close on Sep 10, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.