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Freight Forwarding Operations Manager Jobs in Norfolk, VA

Ardent Global Logistics

Controller

Virginia Beach, VA · On-site

... freight forwarding and supply chain advisory firm built to serve customers who demand speed ... Deliver monthly management reporting packages with KPIs and commentary * Ensure balance sheet ...

Ardent Global Logistics

Controller

Virginia Beach, VA · On-site

... freight forwarding and supply chain advisory firm built to serve customers who demand speed ... Deliver monthly management reporting packages with KPIs and commentary * Ensure balance sheet ...

At Home Stores LLC

Operations Lead - PT

Hampton, VA · On-site

$13.54 - $16.92/hr

The Operations Lead (OL) reports to the Operations Manager and supports store processes and an ... The OL participates in all freight processes for incoming freight and/or transitions. * The OL ...

At Home Stores

Operations Lead - PT

Hampton, VA

$13.54 - $16.92/hr

The Operations Lead (OL) reports to the Operations Manager and supports store processes and an ... The OL participates in all freight processes for incoming freight and/or transitions. * The OL ...

Home Depot

Operation Experience Manager

Chesapeake, VA · On-site

Operations Experience Managers (Ops XM) are members of the store leadership team responsible for ... The Ops XM drives operational excellence by physically executing inbound freight processes and ...

World Shipping

Fleet Coordinator

Chesapeake, VA · On-site

With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight ... You will act as the liaison linking our terminal operations team to our customer facing team. This ...

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Freight Forwarding Operations Manager information

See Norfolk, VA salary details

$33.9K

$72K

$110.8K

How much do freight forwarding operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for freight forwarding operations manager in Norfolk, VA is $71,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $87,100.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

Is a freight forwarding operations manager a high paying job?

A freight forwarding operations manager typically earns a competitive salary that reflects experience, location, and industry demand. The role often requires strong organizational skills, knowledge of logistics software, and certifications, which can influence compensation levels.

Is freight forwarding a good career?

Freight forwarding is a viable career that involves coordinating the shipment of goods internationally, requiring skills in logistics, communication, and documentation. It offers opportunities for advancement and often involves working with transportation management systems and industry regulations. The role can be stable and rewarding for those interested in global trade and supply chain management.

What are popular job titles related to Freight Forwarding Operations Manager jobs in Norfolk, VA?

For Freight Forwarding Operations Manager jobs in Norfolk, VA, the most frequently searched job titles are:

What job categories do people searching Freight Forwarding Operations Manager jobs in Norfolk, VA look for?

The top searched job categories for Freight Forwarding Operations Manager jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Freight Forwarding Operations Manager jobs?

Cities near Norfolk, VA with the most Freight Forwarding Operations Manager job openings:

Freight Forwarding Operations Manager jobs near you

Specialist - Import Operations

Dollar Tree

Chesapeake, VA • On-site

$68K - $72K/yr

Full-time

Re-posted 11 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,543 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.
Position Summary
The Import Operations Specialist is responsible for managing the end-to-end execution of international import shipments from supplier origin through final delivery to Family Dollar Distribution Centers. This role coordinates origin booking activities, ocean transportation, customs clearance, destination drayage, transload operations, and final delivery while partnering with vendors, freight forwarders, ocean carriers, customs brokers, and domestic transportation providers to ensure service excellence, inventory flow, and cost control.
Key Responsibilities
  • Manage import shipments from purchase order readiness through final delivery to Distribution Centers.
  • Coordinate with origin operations all booking requests, cargo readiness, documentation compliance, and container loading.
  • Monitor supplier shipping performance and ensure adherence to routing and shipping instructions.
  • Partner with freight forwarders and ocean carriers to secure capacity and resolve origin operational issues.
  • Track shipment milestones and maintain end-to-end visibility throughout the transportation lifecycle.
  • Manage destination operations, including port availability, drayage coordination, transload scheduling, and final delivery appointments.
  • Monitor container dwell time, Last Free Day (LFD), detention, demurrage, and storage exposure, implementing corrective actions when necessary.
  • Prioritize shipments based on Distribution Center requirements, inventory priorities, and business needs.
  • Collaborate with carriers, terminals, transload facilities, and Distribution Centers to resolve service disruptions.
  • Support transportation sourcing events, carrier performance reviews, and continuous improvement initiatives.
  • Analyze transportation performance and identify opportunities to improve service, transit times, and cost efficiency.
  • Partner with Finance to resolve freight invoice discrepancies related to international transportation services.
  • Ensure compliance with Family Dollar import policies, routing guides, regulatory requirements, and transportation standards.
  • Support additional reporting, analysis, and transportation-related projects as required.

Preferred Qualifications
  • Bachelor's degree in supply chain, Logistics, Business, or related field.
  • 3-5+ years of experience managing international import operations.

Experience with:
  • International ocean freight
  • Origin logistics and supplier coordination
  • Freight forwarding
  • Customs clearance
  • Drayage operations
  • Transload operations

  • Strong understanding of U.S. import processes, Incoterms, container lifecycle, and international shipping documentation.
  • Knowledge of detention, demurrage, terminal operations, and port appointment systems.
  • Experience using Transportation Management Systems (TMS), Microsoft Excel, and reporting tools.
  • Strong analytical, communication, negotiation, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced retail supply chain environment.

This job description is not intended to be an exhaustive list of responsibilities. Duties may be adjusted or added as business needs evolve.
Projected Salary Range: $68,000 - $72,000
Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Full time
510 Volvo Parkway,Chesapeake,Virginia 23320
Transportation
Family Dollar

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Hours and flexibility

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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