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Freight Forwarding Operations Manager Jobs in Boston, MA

The Ops XM drives operational excellence by physically executing inbound freight processes and ... The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes ...

Operations Supervisor

Boston, MA · On-site

$70K - $75K/yr

... routing, yard management, or other logistics workflows. * Coordinate and prioritize work ... Ensure inventory, freight, or equipment is handled, processed, transported, and dispatched safely ...

Operations Supervisor

Boston, MA · On-site

$70K - $75K/yr

... routing, yard management, or other logistics workflows. * Coordinate and prioritize work ... Ensure inventory, freight, or equipment is handled, processed, transported, and dispatched safely ...

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Freight Forwarding Operations Manager information

See Boston, MA salary details

$38K

$80.8K

$124.4K

How much do freight forwarding operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for freight forwarding operations manager in Boston, MA is $80,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $97,800.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.
What are popular job titles related to Freight Forwarding Operations Manager jobs in Boston, MA? For Freight Forwarding Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Freight Forwarding Operations Manager jobs in Boston, MA look for? The top searched job categories for Freight Forwarding Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Freight Forwarding Operations Manager jobs? Cities near Boston, MA with the most Freight Forwarding Operations Manager job openings:

Warehouse Returns Worker II

AIT Worldwide Logistics, Inc.

Wrentham, MA • On-site

$18 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


AIT Worldwide Logistics rating

6.8

Company rating: 6.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

242nd of 360 rated logistics


Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! 

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

Perform a wide variety of manual duties that involve physical labor.

Responsibilities
  • Loads and unloads cartons / boxes of merchandise, materials, and product onto or off of trailers / trucks which involve the ability to lift cartons overhead
  • Assist in processing returns. Itemizing items returned from the days deliveries to be shipped back to the manufacturer or  process by the client. 
  • Determine where cartons need to be sorted and placed. Stacks cartons / boxes onto pallets.
  • Check, verify and audit materials and enter data into a database to ensure that correct material has been received and that material is as expected and not damaged or defective
  • May operate power equipment to move merchandise
  • Spend majority of working hours lifting up to 50 lbs. on a continuous basis
  • Identify and remove defective products.
  • Put freight away in designated areas.
  • The wage range for this position is $18.00-$22.50 and may vary based on geography as well as relative knowledge, skills, abilities, and experience
Qualifications

Education Qualifications

  • High School degree / GED or Work equivalent Preferred

Experience Qualifications

  • 1+ years Freight forwarding experience Preferred

Skills and Abilities

  • Reading and writing English, knowledge of airport codes destinations and basic geography knowledge. (Medium proficiency)
  • Exhibits strong typing skills/or data entry skills. (Low proficiency)
  • Must be detail oriented and able to work in a fast pace, high volume environment. (Medium proficiency)
  • Strong organizational and time management skills. (Medium proficiency)
  • Actively participates in safety policies, activities and implementations (Medium proficiency)
  • Specialized computer knowledge (Low proficiency)

Other Skills We Hope to See:

  • A team player who works well with others - being respectful to our teammates is a Core Value!
  • A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
  • Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
  • Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

Employment Type: FULL_TIME

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