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Freight Forwarding Manager Jobs in Boston, MA (NOW HIRING)

DSV A/S

Freight Forwarder, Ocean Import

Boston, MA · On-site

$24.60 - $32/hr

Manage relationships with customers and provide exceptional customer service Educational background / Work experience * Prior experience in freight forwarding, logistics, or a related field is ...

Savino Del Bene

Customs Entry Writer

Boston, MA · On-site

$47K - $63K/yr

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a ... Expected to maintain conformance to ISO 9001 / ISO 14001 integrated management systems. * Must have ...

Scan-Group

FCL Export/Import Coordinator

Braintree, MA · On-site

$21 - $25/hr

Prior experience in a freight forwarding, logistics, or customer service role. * Ability to work under pressure, manage tight deadlines, and adjust when circumstances change. * Strong knowledge of ...

Talmo & Associates, Inc

Be Seen First

Air Freight Pricing Supervisor

Cambridge, MA · Remote

$60K - $80K/yr

Book air export shipments and coordinate directly with airlines, GSAs, freight forwarders, and customers. * Manage the quoting and booking process from initial pricing request through confirmed ...

Dimerco Express Corp

SALES EXECUTIVE

Chelsea, MA · On-site

$80K - $100K/yr

... managing international shipping, customs compliance, and warehousing. Our projects primarily ... Freight Forwarding Experience a MUST * International Sales Experience a MUST * Able to work under ...

Dimerco Express Corp

SALES EXECUTIVE

Chelsea, MA · On-site

$80K - $100K/yr

... managing international shipping, customs compliance, and warehousing. Our projects primarily ... Freight Forwarding Experience a MUST * International Sales Experience a MUST * Able to work under ...

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Freight Forwarding Manager information

See Boston, MA salary details

$35.3K

$54.3K

$72.2K

How much do freight forwarding manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for freight forwarding manager in Boston, MA is $54,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $60,800.00 per year, depending on experience, location, and employer.

What does a freight forwarding manager do?

A Freight Forwarding Manager oversees the process of transporting goods on behalf of clients, coordinating shipments by land, sea, or air. They manage logistics, ensure compliance with customs regulations, negotiate rates with carriers, and resolve shipping issues. Their goal is to ensure that goods are delivered efficiently, cost-effectively, and safely from origin to destination. Additionally, they supervise staff, maintain client relationships, and handle documentation required for international shipping.

What are the key skills and qualifications needed to thrive as a freight forwarding manager?

To thrive as a Freight Forwarding Manager, you need in-depth knowledge of logistics, supply chain management, international trade regulations, and typically a degree in business, logistics, or a related field. Familiarity with freight management software, customs documentation systems, and relevant certifications like FIATA Diploma can be crucial. Strong negotiation, problem-solving, and organizational skills, along with effective communication, set top performers apart. These abilities ensure smooth, compliant, and cost-effective movement of goods, which is essential for customer satisfaction and business profitability.

What are some common challenges faced by freight forwarding managers, and how can they be addressed?

Freight Forwarding Managers often encounter challenges such as coordinating complex international shipments, navigating changing customs regulations, and managing tight delivery timelines. These issues require strong organizational skills, proactive communication with clients and carriers, and staying updated on global trade requirements. Building strong relationships with reliable logistics partners and continuously investing in professional development can help managers anticipate and address these challenges effectively.

What is the difference between Freight Forwarding Manager vs Logistics Coordinator?

AspectFreight Forwarding ManagerLogistics Coordinator
CredentialsRelevant certifications (e.g., FMC, IATA), experience in freight forwardingLogistics or supply chain certifications, entry-level to mid-level experience
Work EnvironmentOversees freight operations, manages teams, liaises with carriers and clientsCoordinates shipments, tracks deliveries, communicates with vendors and clients
Industry UsageCommonly employed in freight forwarding companies, shipping lines, and logistics firmsFound in supply chain departments across various industries

The main difference is that a Freight Forwarding Manager oversees the entire freight forwarding process, managing teams and client relationships, while a Logistics Coordinator handles the day-to-day coordination of shipments and tracking. Both roles require knowledge of logistics, but the manager position involves higher-level planning and supervision.

Is freight forwarding manager a good career?

A freight forwarding manager oversees logistics operations, coordinating shipments, managing staff, and ensuring compliance with regulations. The role offers opportunities for advancement, requires strong organizational and communication skills, and often involves working in a fast-paced environment. It can be a stable and rewarding career for those interested in supply chain management.

What is a freight forwarding manager?

A freight forwarding manager oversees the coordination and management of shipping goods for clients, ensuring efficient transportation across various modes such as air, sea, or land. They handle logistics planning, compliance with regulations, and work with carriers, customs, and clients to ensure timely delivery. Strong organizational skills, knowledge of shipping regulations, and experience with logistics software are essential for this role.

What are the most commonly searched types of Freight Forwarding jobs in Boston, MA?

The most popular types of Freight Forwarding jobs in Boston, MA are:

What are popular job titles related to Freight Forwarding Manager jobs in Boston, MA?

For Freight Forwarding Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Freight Forwarding Manager jobs in Boston, MA look for?

The top searched job categories for Freight Forwarding Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Freight Forwarding Manager jobs?

Cities near Boston, MA with the most Freight Forwarding Manager job openings:

Freight Forwarding Manager jobs near you

Branch Manager: Customs Brokerage & Freight Forwarding(Sales Foc

Edward J Zarach & Associates Inc

Chelsea, MA • On-site

$110K - $150K/yr

Full-time

Re-posted 15 hours ago

Job description

Job Title: Branch Manager – Customs Brokerage & Freight Forwarding (Hunter Sales Focus)
Location: Boston, MA

Position Summary:
The Branch Manager is a high-impact leadership role responsible for building, leading, and aggressively growing the Boston branch of a customs brokerage and freight forwarding operation. This position requires a true hunter sales mentality — someone who thrives on prospecting, winning new business, and rapidly expanding market share. The ideal candidate combines entrepreneurial drive, deep industry expertise, and strong operational leadership to scale revenue while maintaining best-in-class service and compliance.

Key Responsibilities:


Branch Leadership & Culture

  • Build, lead, and inspire a performance-driven, sales-oriented culture with accountability at all levels.
  • Recruit, coach, and develop a high-performing team across sales, operations, and customer service.
  • Set clear KPIs tied to sales activity (calls, meetings, proposals), conversion rates, and revenue growth.
  • Lead by example with hands on involvement in key sales pursuits and client relationships.


Hunter Business Development & Revenue Growth

  • Own and drive new business development with a relentless focus on prospecting, cold outreach, and closing new accounts.
  • Build a robust pipeline through direct sales efforts, networking, referrals, and industry engagement.
  • Identify and penetrate target verticals (e.g., retail, manufacturing, healthcare, technology, e-commerce).
  • Lead complex sales cycles, including pricing strategy, contract negotiation, and solution design.
  • Achieve and exceed aggressive revenue and margin targets; maintain a “win-first” sales culture.
  • Develop strategic partnerships with carriers, overseas agents, and trade organizations to unlock new opportunities.
  • Spend significant time in the field meeting prospects and customers.


Operations & Service Excellence

  • Oversee daily branch operations to ensure seamless execution of freight forwarding and customs brokerage services.
  • Align operations with sales growth to ensure scalability without compromising service quality.
  • Collaborate with operations teams to deliver tailored logistics solutions that win and retain clients.

Customs Compliance & Regulatory Oversight

  • Ensure full compliance with U.S. Customs and Border Protection (CBP) regulations and other government agencies.
  • Maintain expertise in import/export compliance, tariffs, and trade regulations.
  • Oversee documentation accuracy, audits, and regulatory adherence.

Customer Acquisition & Retention

  • Act as the primary driver of key account acquisition and expansion.
  • Build strong, trust-based relationships with decision-makers at client organizations.
  • Ensure exceptional onboarding and ongoing service to maximize retention and upsell opportunities.

Financial Management

  • Own full P&L responsibility for the branch.
  • Develop and execute budgets, forecasts, and growth plans aligned with aggressive sales targets.
  • Monitor sales metrics, margins, and cost structures to optimize profitability.

Qualifications:

  • 7–10+ years of experience in freight forwarding and/or customs brokerage.
  • Proven “hunter” sales track record with consistent success in acquiring new business and exceeding quotas.
  • Strong network within the international logistics, import/export, or trade community.
  • Licensed Customs Broker (highly preferred).
  • Demonstrated leadership experience in building and scaling teams.

Skills & Competencies:

  • Highly competitive, results-driven, and motivated by winning new business.
  • Exceptional prospecting, negotiation, and closing skills.
  • Entrepreneurial mindset with the ability to build a branch like a business owner.
  • Strong, effective, communication and executive presence.
  • Ability to balance aggressive sales growth with operational execution.
  • Proficiency in CargoWise, logistics platforms, and Microsoft Office Suite.

Key Performance Indicators (KPIs):

  • New business revenue and number of new accounts won
  • Sales activity metrics (calls, meetings, proposals, conversion rates)
  • Gross margin growth
  • Customer retention and account expansion
  • Branch profitability (P&L performance)
  • Team sales performance and productivity

Why Join Us:

  • Lead the growth of a strategic branch in a major U.S. logistics hub.
  • Uncapped earning potential with strong performance-based incentives.
  • Opportunity to build a team and market presence from the ground up.
  • Fast-paced, entrepreneurial environment with global resources and support.

Apply