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Freight Forwarding Agent Jobs (NOW HIRING)

Magaya Corporation

$80 - $100/hr

Operations Consultant - Logistics/Freight Forwarding/Customs Full Time Atlanta, GA, US Salary Range ... Agent Operations) * Ability to propose creative technical and/or operations solutions to ...

Openwork

Ocean Export Agent

Houston, TX · On-site

$24 - $25/hr

Ocean Export Agent Location: Houston, TX 77073 Pay: $24.00-$25.00 per hour | Weekly Pay Schedule ... If you have freight forwarding experience and enjoy coordinating international shipments in a fast ...

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How much do freight forwarding agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for freight forwarding agent in the United States is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is a freight forwarding agent?

A Freight Forwarding Agent is responsible for coordinating the transportation of goods on behalf of clients. They handle logistics, documentation, and customs clearance to ensure shipments move efficiently across domestic and international borders. Their duties include negotiating freight rates, tracking shipments, and ensuring compliance with shipping regulations. They work with carriers, customs officials, and clients to facilitate smooth deliveries.

What are the key skills and qualifications needed to thrive as a freight forwarding agent?

To thrive as a Freight Forwarding Agent, you need knowledge of international shipping regulations, logistics processes, and strong organizational skills, often supported by a background in supply chain management or a related field. Familiarity with freight management software, customs documentation systems, and sometimes certification such as IATA or FIATA is valuable. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills for this position. These capabilities are essential for efficiently coordinating shipments, ensuring regulatory compliance, and maintaining positive relationships with clients and partners.

What are some typical challenges a freight forwarding agent might face, and how do they overcome them?

Freight Forwarding Agents often encounter challenges such as coordinating shipments across different time zones, managing unexpected delays due to customs or weather, and handling complex documentation requirements. To overcome these, agents rely on strong communication and organizational skills, staying up-to-date with regulations, and using logistics software to track and adapt shipments in real time. Proactively problem-solving and building strong networks with carriers and customs agents also help ensure smooth operations. Teamwork and adaptability are key to managing these dynamic aspects of the job.

What states have the most Freight Forwarding Agent jobs?

States with the most job openings for Freight Forwarding Agent jobs include:

What are popular job titles related to Freight Forwarding Agent jobs?

For Freight Forwarding Agent jobs, the most frequently searched job titles are:

Freight Forwarding Agent jobs near you
Infographic showing various Freight Forwarding Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $51,214 per year, or $24.6 per hour.

Freight Forwarding Operations & Customer Service Agent

The Woodlands, TX • On-site

DP World
Transportation and Warehousing • 10K+ employees
Learn more about DP Worldexternal

$14.25 - $19/hr

Full-time

Posted 9 days ago

DP World rating

6.1

Company rating: 6.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

318th of 365 rated logistics

Job description


We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
The Senior Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
KEY ACCOUNTABILITIES
  • Manage file creation and all services associated with freight forwarding and logistics
  • Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided
  • Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
  • Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
  • Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
  • Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
  • Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
  • Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
  • Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload

QUALIFICATIONS, EXPERIENCE AND SKILLS
  • At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service
  • Graduate in any field
  • Freight Forwarding experience is mandatory

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-KJ2 #LI-Hybrid

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