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Freight Forwarder Assistant Jobs in Michigan (NOW HIRING)

LOGFRET

Customer Service Rep- Warehouse

Detroit, MI · On-site

$30.50/hr

Manage switchboard and answer or direct incoming phone calls. * Assist with granting site access ... Logfret is an international freight forwarding company comprising over 70 owned offices and a ...

LOGFRET

Call Centre Customer Service

Warren, MI · On-site

$30.50/hr

Manage switchboard and answer or direct incoming phone calls. * Assist with granting site access ... Logfret is an international freight forwarding company comprising over 70 owned offices and a ...

Cesna Group

Transportation Coordinator

Holland, MI · On-site

$50K - $100K/yr

... * - Assist with continuous improvement initiatives to enhance transportation efficiency and ... freight forwarding, or carrier management (preferred). * - Experience with transportation ...

Emons Air & Sea

Controller

Detroit, MI

ASSISTANT CONTROLLER CONTROLLER Take Your Finance Career to the Next Level with Emons Air amp; Sea! Who We Are: Emons Air amp; Sea LLC is a global leader in freight forwarding, offering full-service ...

JAS

Customs Entry Specialist (H)

Detroit, MI

$16.75 - $22.50/hr

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN ...

NN, Inc - USA

Logistics Manager

Kentwood, MI · On-site

$90K - $115K/yr

Manage customs brokers, freight forwarders, and international logistics providers. * Oversee ... Develop and manage logistics and inventory budgets. * Assist with carrier sourcing and contract ...

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Freight Forwarder Assistant information

What is a freight forwarder assistant?

Freight Forwarder Assistants are support professionals who help coordinate the transportation and shipment of goods on behalf of clients. They assist freight forwarders with tasks such as preparing shipping documents, tracking shipments, communicating with carriers and customs, and ensuring that goods are delivered efficiently and compliantly. Their role is vital in maintaining smooth logistics operations and supporting the timely movement of cargo across domestic and international borders.

What are the key skills and qualifications needed to thrive as a freight forwarder assistant?

To thrive as a Freight Forwarder Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or international trade, often supported by a high school diploma or relevant coursework. Familiarity with logistics software, shipping documentation systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you coordinate effectively with clients, carriers, and customs officials. These skills ensure accurate shipment processing, smooth coordination, and compliance with regulations in the fast-paced logistics industry.

What are the main challenges a freight forwarder assistant might face in coordinating international shipments?

Freight Forwarder Assistants often encounter challenges such as managing tight shipping deadlines, handling complex documentation for customs clearance, and communicating across different time zones with global partners. Attention to detail is crucial, as missing or incorrect paperwork can delay shipments. Additionally, the role requires adaptability to frequent changes in regulations and client requirements, making organizational and problem-solving skills essential for success.

What is the difference between Freight Forwarder Assistant vs Freight Coordinator?

AspectFreight Forwarder AssistantFreight Coordinator
CredentialsHigh school diploma, basic logistics knowledgeHigh school diploma or equivalent, some logistics certifications
Work EnvironmentOffice and warehouse settings, supporting freight operationsOffice-based, coordinating shipments and client communication
Employer & Industry UsageLogistics companies, freight forwarding firmsSupply chain companies, freight forwarding agencies
Search & Comparison IntentUnderstanding entry-level roles in freight forwardingLearning about roles involving shipment coordination

The Freight Forwarder Assistant typically supports freight operations with basic tasks, while the Freight Coordinator manages shipment planning and client communication. Both roles are essential in logistics, but the Assistant is more entry-level, focusing on operational support, whereas the Coordinator handles more complex coordination tasks.

How much money do freight forwarder assistants make?

Freight forwarder assistants typically earn between $30,000 and $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. The role often requires knowledge of shipping procedures and logistics software.

Is a freight forwarder assistant a good career?

A freight forwarder assistant plays a key role in logistics by supporting shipping and customs processes, often requiring organizational skills and knowledge of transportation regulations. The position can offer opportunities for career growth in the logistics industry and may involve working with freight management software and coordinating with various stakeholders. Job stability and advancement depend on experience, certifications, and industry demand.

What does a freight forwarder assistant do?

A freight forwarder assistant supports logistics operations by preparing shipping documentation, coordinating with carriers, and tracking shipments to ensure timely delivery. They often communicate with clients and vendors, use transportation management systems, and help ensure compliance with customs regulations. Attention to detail and organizational skills are essential in this role.

What are the most commonly searched types of Freight Forwarder jobs in Michigan?

The most popular types of Freight Forwarder jobs in Michigan are:

What are popular job titles related to Freight Forwarder Assistant jobs in Michigan?

For Freight Forwarder Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Freight Forwarder Assistant jobs in Michigan look for?

The top searched job categories for Freight Forwarder Assistant jobs in Michigan are:

Freight Forwarder Assistant jobs near you

Sea Logistics Operational Care Specialist, Import

Detroit, MI • On-site

Kuehne+Nagel
See more jobs at Kuehne+Nagelexternal

$50K/yr

Full-time

Medical, Retirement

Re-posted 27 days ago

Job description

Sea Logistics Operational Care Specialist, Import
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
How you create impact
The Sea Logistics Operational Care Specialist, Import supports day-to-day import operations within the Operational Care Center. This role is focused on shipment follow-up, file accuracy, internal customer support, proactive communication, and resolving issues that may impact shipment movement or customer commitments.
You will work closely with Customer Care Locations, internal operations teams, carriers, and system/process teams to keep shipments visible, accurate, and moving through the process.
  • Ensure accurate file processing by following company procedures and maintaining real-time shipment visibility.
  • Monitor shipment status and follow up on missing information, delays, exceptions, or documentation issues.
  • Respond to internal customer inquiries and requests through email, phone, and system updates.
  • Partner with Customer Care Locations to support customer commitments, review KPI trends, and assist with corrective or preventive actions.
  • Support issue resolution by communicating clearly with internal teams, customers, carriers, and other stakeholders.
  • Collaborate with system and process teams to improve automation, accuracy, and Operational Care workflows.
  • Maintain customer and shipment data in core operating systems, including Business Profile updates and internal knowledge resources.

What we would like you to bring
  • 1+ year of freight forwarding, import/export, logistics, transportation, or shipment coordination experience
  • 1+ year of customer service, customer support, or internal stakeholder support experience
  • Experience with shipment tracking, documentation, dispatch, carrier communication, order fulfillment, or issue follow-up preferred
  • Proficiency with Microsoft Office Suite
  • Strong written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities and follow up with urgency
  • Comfort working in a fast-paced, email-heavy environment while also being willing to pick up the phone when needed
  • Strong attention to detail and ability to maintain accurate system updates

This position is based onsite in Detroit, MI. The role is onsite for the first 90 days. After the probationary period, the schedule is 4 days onsite and 1 day remote.
This position is targeted to start around $50,000 annually, with limited flexibility based on experience, skills, internal equity, and business considerations.
This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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