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Freight Dispatcher Jobs in Springfield, MO (NOW HIRING)

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

Analyze dispatch information to ensure ability of driver to meet service standards. * Monitor ... Proactively monitor on-time pickup/delivery performance and freight security using prescribed ...

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Freight Dispatcher information

See Springfield, MO salary details

$26.4K

$81.8K

$308.3K

How much do freight dispatcher jobs pay per year?

As of Aug 13, 2026, the average yearly pay for freight dispatcher in Springfield, MO is $81,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,800.00 per year, depending on experience, location, and employer.

Is it worth being a freight dispatcher?

A freight dispatcher coordinates shipments between carriers and clients, often working in a fast-paced environment that requires strong organizational and communication skills. The role can offer flexible hours and the potential for steady income, especially with experience and industry knowledge, but it may also involve irregular hours and high-pressure situations. Overall, it can be a worthwhile career for those interested in logistics and transportation management.

What are some common challenges freight dispatchers face when managing shipments, and how can these be addressed?

Freight Dispatchers often encounter challenges such as last-minute route changes, delays due to weather or traffic, and coordinating schedules between drivers and shippers. Successfully addressing these issues requires strong problem-solving skills, effective communication, and the ability to stay calm under pressure. Utilizing advanced dispatch software and maintaining clear, proactive communication with both drivers and clients can help minimize disruptions and ensure timely deliveries.

What is a freight dispatcher?

A freight dispatcher, or truck dispatcher, handles radio and phone calls that direct drivers and trucks based on scheduling and ordering needs. As a dispatcher, you manage orders and oversee the logistics of an organization’s vehicle fleet. You will maintain detailed records, monitor drivers’ logs, and track each load as it arrives at and departs from checkpoints. You might also function as a freight broker between shippers and carriers, depending on your industry and your company’s needs. Dispatcher jobs require multitasking and prioritizing skills, exceptional communication abilities, and customer service skills.

How hard is it to be a freight dispatcher?

Becoming a freight dispatcher requires strong organizational skills, knowledge of transportation regulations, and proficiency with dispatch software. The role involves managing schedules, coordinating with drivers and clients, and handling logistical challenges, which can be demanding but manageable with experience and training.

What is the difference between Freight Dispatcher vs Truck Driver?

AspectFreight DispatcherTruck Driver
CredentialsNone required, but often familiarity with logistics softwareCommercial driver's license (CDL)
Work EnvironmentOffice or remote, coordinating shipmentsDriving trucks, on the road
Employer & IndustryLogistics companies, freight carriersTrucking companies, freight carriers
Primary RoleCoordinate freight shipments, assign loadsTransport goods via truck

Freight dispatchers focus on coordinating and scheduling shipments, working mainly in an office environment, while truck drivers are responsible for physically transporting goods on the road. Both roles are essential in the freight industry and often work closely together to ensure timely deliveries.

What are the key skills and qualifications needed to thrive as a freight dispatcher?

To thrive as a Freight Dispatcher, you need strong organizational skills, logistics knowledge, and often a high school diploma or equivalent, with experience in transportation or dispatching. Familiarity with transportation management systems (TMS), GPS tracking software, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help manage schedules and resolve unexpected issues efficiently. These skills ensure smooth freight operations, timely deliveries, and high customer satisfaction in a demanding logistics environment.

How do you become a freight dispatcher?

To become a freight dispatcher, you typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with transportation management software. Some employers prefer candidates with experience in logistics or trucking, and obtaining certifications such as the Certified Transportation Dispatcher (CTD) can enhance job prospects.
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Freight Dispatcher jobs near you
Infographic showing various Freight Dispatcher job openings in Springfield, MO as of August 2026, with employment types broken down into 90% Full Time, 2% Part Time, and 8% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $81,821 per year, or $39.3 per hour.

2nd & 3rd Shift Dispatcher/Alarm (Signing Bonus Included)

Federal Protection Inc

Republic, MO • On-site

$35K - $45K/yr

Full-time

Posted 6 days ago

Job description

Federal RESPONSE CENTER, INC.®

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

Alarm Operator (Customer Service and Security Alarm Dispatcher)

SUMMARY DESCRIPTION:

  • Under general direction of Response Center Manager, responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers
  • Currently seeking candidates for 2nd shift (11:00 am- 9:00 pm 3rd shift (9:00 pm- 7:00 am)
  • Rotating schedule including some weekends (4 to 5 days on / 3 to 4 days off)
  • Opportunity for advancement & specialization
  • Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier
  • Shift Differential for 2nd and 3rd shift
  • This is a fast paced position that is challenging but rewarding. As an alarm monitoring agent you will work on a team to help protect our customers, their families, and their businesses.
  • $1,500 Signing Bonus Included

JOB REQUIREMENTS:

Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:

1. High School Diploma or GED.

2. Monitoring/Dispatching experience preferred.

KNOWLEDGE:

Customer Service, Multi-line phones, life-safety

Microsoft Office; primarily Outlook, Microsoft Excel and Word.

SKILLS:

Excellent customer service skills with co-workers and customers by telephone. Computer based dispatching and service call scheduling helpful but not required. Good documentation and data entry skills. Accurate typing and 10-key skills. Must be detail oriented and very organized with superior telephone, written & verbal communication, and interpersonal skills. Must have confidence to work independently, but responsive to team environment.

ABILITY:

Multi task ability and stress tolerance. Must be able to effectively communicate and articulate with technicians and customers professionally. Must be able to problem solve, be a quick thinker and resourceful. Strong phone presence, with the ability to speak clearly and project voice. Must have the physical ability to bend down to get into file and to lift up to 50 lbs.

FLSA STATUS:

Non-Exempt


Work Remotely

  • No

Job Type: Full-time