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Freight Broker Account Manager Jobs in Springfield, MO

GAATCO

CDL-A Truck Driver - Home Weekly

Springfield, MO · On-site

$2.3K/wk

Dedicated Dollar Tree account * 100% dry freight * Touch freight - drivers hand unload using ... manager to determine a safe and secure location for truck parking. Why This Account? If you want ...

Hope Church

Finance and HR Manager

Springfield, MO · On-site

$60K/yr

Reconcile bank accounts, credit cards, and other financial accounts * Manage monthly Profit & Loss ... Work directly with the insurance company and broker regarding employee and organizational claims

Gallagher

Property Broker - Wholesale

Springfield, MO · Hybrid

$69K - $91K/yr

Conveys insurance and risk management expertise in ways that build trust and credibility ... Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other ...

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Freight Broker Account Manager information

See Springfield, MO salary details

$24.5K

$57.8K

$81.2K

How much do freight broker account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for freight broker account manager in Springfield, MO is $57,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $63,300.00 per year, depending on experience, location, and employer.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

Does a freight broker account manager make good money?

A freight broker account manager can earn a competitive income, often including a base salary plus commissions based on sales and client retention. Earnings vary depending on experience, performance, and the size of the brokerage, with many professionals making between $50,000 and $100,000 annually or more. Success in this role often depends on strong negotiation skills, industry knowledge, and building a solid network of clients and carriers.

What does a freight broker account manager do?

A freight broker account manager coordinates and manages relationships with shippers and carriers to ensure the efficient transportation of goods. They handle customer inquiries, negotiate rates, track shipments, and use transportation management systems to optimize logistics operations. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

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For Freight Broker Account Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Freight Broker Account Manager jobs in Springfield, MO look for?

The top searched job categories for Freight Broker Account Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Freight Broker Account Manager jobs?

Cities near Springfield, MO with the most Freight Broker Account Manager job openings:

Freight Broker Account Manager jobs near you

Account Manager

GT Sales & Manufacturing Inc

Springfield, MO • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description

18.00-21.00

GT Midwest Sales & Manufacturing is family-owned, and been in business for over 75 years!

As a Customer Success Account Manager, you will be working with customer related matters by assisting customers with orders, both inbound and outbound freight, loading and unloading material, and driving as needed. Strengths required: Ability to learn, open-minded, flexibility to embrace change and an eager attitude along with integrity and honesty.

Requirements

Essential Duties and Responsibilities include but are not limited to:

Accurately and efficiently answer customer questions, follow-up with orders, and meet with customers as needed.

In addition, perform warehouse duties that will include any shipping, receiving, or inventory related

functions

Follow Quality Procedures (QP's) and job specific duties as described in TWL and/or SXe.

Adhere to applicable Policies and Procedures (PPD's) and all work rules as found in the GT Midwest Employee Handbook

Complete Haz-Mat training and follow all applicable regulations

Complete fork lift training and operate fork lift equipment safely

Driving and Delivering product to customer as needed

Communicate with Warehouse Management of any problems, questions, or other concerns

Education and/or Experience

High School Diploma or equivalent

Clean driving record required

Experience in shipping, receiving, or warehousing operations a plus

Experience working in a customer oriented, fast paced operation required

Experience with RF scanning operations a plus


Language Skills

Must be able to read, write, and communicate orally in English to co-workers, managers, and possibly customers or vendors



Computer Skills

Basic computer skills are needed to access different programs in the GT ERP system

Daily use of addition, subtraction, multiplication, or division will be necessary

Calculating square footage product will be necessary

Understanding use of decimals and/or fractions will be necessary


Physical Demands


Warehouse Team Members will be required to use hands and arms to grab, feel, lift, push, reach; Other physical activities will include walking, standing, bending, and squatting

Employees will be required to repetitively lift up to 60 lbs

Fast paced environment

Warehouse temperature will range from 60-100degrees

Some overtime may be necessary on occasion


Warehouse Laborer Benefits Include:


Medical, Vision, and Dental Insurance

Short Term and Long Term disability

Voluntary term life

401-K plus match

Paid sick days and vacation days

Paid holidays


Apply