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Freight Brokerage Account Manager Jobs (NOW HIRING)

Job Title: Freight Brokerage Account Manager Department: Operations Support Job Status: Exempt Compensation: Direct Reports: No COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an ...

Overview The Brokerage Account Manager is responsible for the day-to-day management, performance ... Utilize freight market knowledge, historical performance, and pricing tools to support annual bids ...

Overview The Brokerage Account Manager is responsible for the day-to-day management, performance ... Utilize freight market knowledge, historical performance, and pricing tools to support annual bids ...

Overview The Brokerage Account Manager is responsible for the day-to-day management, performance ... Utilize freight market knowledge, historical performance, and pricing tools to support annual bids ...

New

Freight Brokerage Manager | Flatbed Transportation | Los Angeles, CA $100K-$130K + Bonus | On-site, 5 days/week We're partnering with a growing national trucking and transportation company to hire a ...

Freight Brokerage

Dayton, NJ · On-site

$50K - $52K/yr

Maersk Freight Brokerage is seeking a highly competent, knowledgeable, and dedicated Drayage ... Strong problem-solving and time management skills, empowering you to efficiently address challenges ...

Freight Brokerage

Dayton, NJ · On-site

$50K - $52K/yr

Maersk Freight Brokerage is seeking a highly competent, knowledgeable, and dedicated Drayage ... Strong problem-solving and time management skills, empowering you to efficiently address challenges ...

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Freight Brokerage Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do freight brokerage account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for freight brokerage account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does a freight brokerage account manager do?

A Freight Brokerage Account Manager acts as a key point of contact between shippers who need to move goods and carriers who transport them. They are responsible for building and maintaining relationships with clients, negotiating freight rates, and ensuring shipments are delivered efficiently and on time. In addition, they handle problem-solving for any issues that arise during transportation and work to optimize logistics solutions for their clients. Their goal is to provide excellent customer service while maximizing profitability for their brokerage.

What are the key skills and qualifications needed to thrive as a freight brokerage account manager?

To thrive as a Freight Brokerage Account Manager, you need a strong understanding of logistics, supply chain management, and sales, often supported by a bachelor's degree in business or a related field. Familiarity with transportation management systems (TMS), CRM software, and knowledge of industry regulations is typically required. Exceptional negotiation, relationship-building, and problem-solving skills help you stand out in this client-focused role. These skills are vital for efficiently managing shipments, growing client accounts, and ensuring smooth operations in a fast-paced environment.

What are some common challenges faced by freight brokerage account managers and how can they be overcome?

Freight Brokerage Account Managers often face challenges such as balancing multiple client accounts, managing last-minute shipment changes, and negotiating rates with carriers under tight deadlines. To succeed, it’s important to develop strong organizational skills, maintain clear communication with both shippers and carriers, and stay adaptable to shifting market conditions. Building solid relationships and trust within your network can also help to resolve issues efficiently and ensure customer satisfaction. Proactive problem-solving and the use of specialized transportation management software are valuable tools in overcoming these challenges.

What is the difference between Freight Brokerage Account Manager vs Freight Coordinator?

AspectFreight Brokerage Account ManagerFreight Coordinator
CredentialsExperience in logistics, industry certifications often preferredBasic knowledge of freight processes, sometimes entry-level
Work EnvironmentOffice-based, client-facing, sales-drivenOffice or warehouse, operational focus
Employer & Industry UsageCommon in freight brokerages, third-party logistics companiesUsed in shipping departments, logistics teams

The Freight Brokerage Account Manager primarily manages client accounts, negotiates rates, and develops business relationships, focusing on sales and customer service. In contrast, the Freight Coordinator handles the day-to-day logistics operations, such as scheduling shipments and tracking freight. Both roles are essential in the freight industry but differ in responsibilities and focus areas.

Does a freight brokerage account manager make good money?

Freight brokerage account managers typically earn a base salary plus commissions or bonuses based on sales performance, with average annual earnings ranging from $50,000 to over $100,000. Success in this role depends on skills in sales, negotiation, and industry knowledge, and experienced managers with strong client networks tend to earn higher incomes.

Is a freight brokerage account manager a stressful job?

A freight brokerage account manager's role can be stressful due to managing multiple client accounts, coordinating shipments, and meeting tight deadlines. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially during peak shipping periods or when resolving issues with carriers or clients.

What cities are hiring for Freight Brokerage Account Manager jobs?

Cities with the most Freight Brokerage Account Manager job openings:

What states have the most Freight Brokerage Account Manager jobs?

States with the most job openings for Freight Brokerage Account Manager jobs include:

Infographic showing various Freight Brokerage Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Freight Brokerage Account Manager

Ccfs

Phoenix, AZ • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Title:

Freight Brokerage Account Manager

Department:

Operations Support

Job Status:

Exempt

Compensation:

Direct Reports:

No

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

JOB TITLE: Freight Brokerage Account Manager

DEPARTMENT: Operations Support
JOB STATUS: Exempt
SALARY RANGE: $50,000-$60,000 (Depending on skills and knowledge)
LOCATION: Phoenix, AZ - open to remote
REPORTS TO:Logistics Manager
DIRECT REPORTS: No

TheFreight BrokerageAccount Manageris responsible formanaging and growing a portfolio of customer accounts while executing day-to-day freight brokerage operations. Thisposition willmanagethe full customer lifecycle, including prospecting, onboarding, pricing, carrier procurement, and load execution.

ESSENTIAL JOB DUTIES

  • Prospectand onboard new customers through calls, email, and networking.
  • Identifyopportunities to expand wallet share within existing accounts.
  • Providecompetitive pricing and solutions aligned with customer needs.
  • Sourceand secure reliable carrier capacity to cover customer freight.
  • Negotiate rateswith carriers to maximizemarginwhile ensuring service.
  • Build andmaintaina network of trusted carrier partners.
  • Develop and managerelationships withnew and existingcustomers andshipper accounts.
  • Trackandtraceloads, proactively communicating updates to customers.
  • Manage shipments from tender through delivery, ensuring on-time performance.
  • Resolve service issues quickly and professionally.
  • Ensureall loads are accurately entered andmaintainedin theTransportation Management System (TMS).
  • Manageload-level profitability and meet margin expectations.
  • Stay informed aboutmarket conditions and adjust pricing strategies accordingly.
  • Ensureaccuratedocumentation, billing, and compliance withCompany processes.
  • Other duties as assigned.

MINIMUM REQUIREMENTS

  • Bachelor's degree in Business Administration, Logistics, orotherindustry-relatedfieldpreferred.
  • Prior experience with industry load board platforms (DAT, Truck Stop) is preferred
  • Well-developed interpersonal skills. Ability toget alongwith diverse personalities.
  • Mustpossessexcellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
  • Extensive knowledge of the principles, procedures, and best practices in the industry.

BENEFITS:

  • Medical, Vision, Dental, Supplemental, and Life Insurances available.
  • Paid time off, paid holidays, paid community volunteer time
  • 401k retirement plan

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