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Freight Broker Jobs in Decatur, GA (NOW HIRING)

Top Talent LLC

Customer Solutions Manager

Lithonia, GA

$110K/hr

Proven management experience, preferably within transportation, logistics, freight brokerage, or a related environment. * Strong experience leading and developing customer/account management teams.

New

DSV A/S

Freight Forwarder Ocean Import

Atlanta, GA · On-site

$21.53 - $26.91/hr

This role involves coordinating with various parties including carriers, customs brokers, and ... freight forwarding, logistics, or a related field is preferred • Experience in ocean imports is ...

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All JobsFreight Broker JobsFreight Broker Jobs in Decatur, GA

Freight Broker information

See Decatur, GA salary details

$24.9K

$65.1K

$114.2K

How much do freight broker jobs pay per year?

As of Aug 21, 2026, the average yearly pay for freight broker in Decatur, GA is $65,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a freight broker?

Freight brokers are intermediaries who connect shippers that need to transport goods with carriers that have the capacity to move those goods. They play a key role in the logistics and transportation industry by negotiating rates, handling shipping documentation, and ensuring that shipments are delivered on time. Freight brokers do not own the trucks or cargo themselves; instead, they use their network and expertise to facilitate efficient and cost-effective transportation solutions for their clients.

What does a freight broker do?

As a freight broker, your job is to manage shipments on behalf of your clients. This involves arranging for transportation, helping to negotiate better rates, and getting information so your clients can track each shipment. Most shippers do not have the time to find and monitor hauling companies, so freight brokers manage this work on their behalf. One of the most important roles of this job is generating "spread," which is the difference between what the client is willing to pay for shipping the product and what you can convince a hauling company to accept. Freight brokers get to keep the spread, so bigger discounts offer you better pay.

What are the key skills and qualifications needed to thrive as a freight broker, and why are they important?

To thrive as a Freight Broker, you need strong negotiation, sales, and logistics knowledge, often supported by a high school diploma or bachelor’s degree in business or supply chain management. Familiarity with transportation management systems (TMS), load boards, and freight brokerage licensing (such as an FMCSA license) is typically required. Excellent communication, problem-solving, and relationship-building skills help brokers effectively coordinate shipments and resolve issues. These skills ensure efficient freight movement, client satisfaction, and business growth in a highly competitive industry.

What are some common challenges freight brokers face when coordinating shipments, and how can they be addressed?

Freight brokers often encounter challenges such as tight delivery deadlines, last-minute changes from clients or carriers, and fluctuating market rates. To address these, successful brokers rely on strong communication skills, proactive problem-solving, and maintaining a reliable network of carriers. Leveraging technology to track shipments and automate routine tasks also helps brokers stay organized and responsive to clients' needs, ensuring smooth operations even during high-pressure situations.

What is the difference between Freight Broker vs Freight Agent?

AspectFreight BrokerFreight Agent
CredentialsMay require licensing (FMCSA), industry knowledgeOften licensed, but less regulatory requirements
Work EnvironmentOperates independently or with a company, manages clients and carriersWorks under a broker, focuses on sales and customer service
Employer & Industry UsageFreight brokers are licensed to arrange transportation independentlyFreight agents typically work for brokers, assisting in sales

In summary, freight brokers are licensed professionals who independently arrange transportation and manage client relationships, while freight agents work under brokers, focusing on sales and customer support. Both roles require industry knowledge, but brokers have more regulatory responsibilities and independence.

How do you become a freight broker?

To become a freight broker, you typically need to obtain a freight broker license from the Federal Motor Carrier Safety Administration (FMCSA), which involves passing a background check, submitting a surety bond or trust, and registering your business. Additionally, completing a freight broker training course and gaining knowledge of transportation regulations and industry practices can be beneficial. Having strong negotiation skills and establishing relationships with carriers and shippers are also important for success in the role.

How much do freight brokers make a month?

Freight brokers typically earn between $3,000 and $10,000 per month, depending on experience, the volume of shipments handled, and commissions earned on freight transactions. Successful brokers often work independently or for logistics companies, using industry tools and certifications to grow their income.

How to get hired as a freight broker?

To get hired as a freight broker, candidates typically need a high school diploma or equivalent, relevant industry knowledge, and sometimes a freight broker license issued by the Federal Motor Carrier Safety Administration (FMCSA). Gaining experience in logistics or sales, developing strong negotiation skills, and obtaining industry certifications can improve job prospects. Many freight brokers work in a fast-paced environment, coordinating shipments and maintaining relationships with carriers and shippers.

Is being a freight broker worth it?

A freight broker coordinates transportation between shippers and carriers, earning commissions or fees for arranging freight shipments. The role requires strong communication, negotiation skills, and industry knowledge, with potential for flexible schedules and income growth as experience increases.
More about Freight Broker jobs

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Freight Broker jobs near you
Infographic showing various Freight Broker job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 12% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $65,099 per year, or $31.3 per hour.

Customer Solutions Manager

Top Talent LLC

Lithonia, GA

$110K/hr

Full-time

Medical, Retirement

Posted 2 days ago

New

Job description

Customer Solutions Manager

Location: Atlanta, GA — ideally East/South Atlanta
Schedule: Monday–Friday, in-office
Compensation: $100,000–$110,000 base + incentive plan
Benefits: Healthcare and 401(k) matching

About the Company

A well-established, integrated transportation and logistics provider with a strong presence throughout the Southeast is expanding its brokerage operation and looking to add a Customer Solutions Manager to its leadership team.

The company operates across brokerage, warehousing, trucking, and integrated logistics, with approximately $35M in brokerage revenue, 20M square feet of warehouse capacity across the lower 48 states, approximately 550 trucks, and 3,500 drive-in trailers. The organization has built a strong reputation for operational excellence, customer service, and long-term employee relationships.

The company is in an exciting period of growth, expanding its integrated brokerage model and leveraging its asset network and power-only capabilities to create additional capacity and customer opportunities.

Position Overview

The Customer Solutions Manager will lead a team of approximately 10 Account Managers/Solutions Managers, providing leadership, coaching, customer escalation support, and commercial guidance.

This is a hands-on leadership position focused on improving team performance, customer retention, pricing, and profitability. The ideal candidate will be a proven people manager who can motivate an experienced team, create accountability, and help identify opportunities to improve margins and customer relationships.

The position reports directly to the brokerage leadership team.

Key Responsibilities
  • Lead, coach, and develop a team of approximately 10 Account Managers.
  • Provide day-to-day leadership, support, and accountability for the customer solutions team.
  • Improve team morale, engagement, ownership, and overall performance.
  • Serve as an escalation point for complex customer issues and unique service situations.
  • Ensure Account Managers are effectively communicating with customers and Business Development Managers.
  • Help the team identify opportunities to upsell services and modes based on customer needs.
  • Review pricing and quoting practices to identify opportunities for improved profitability.
  • Analyze margins, accessorials, and customer-specific opportunities to improve brokerage profitability.
  • Help determine which customers and opportunities should receive additional attention.
  • Partner with outside sales/Business Development Managers on customer onboarding, account development, and escalations.
  • Ensure appropriate staffing and coverage for customer accounts, including weekend-shipping customers.
  • Conduct performance reviews and provide ongoing coaching and feedback.
  • Develop employees and establish clear ownership of processes and customer relationships.
  • Support the continued growth of the brokerage and integrated transportation model.
  • Utilize Salesforce and available data to monitor customer activity, performance, and opportunities.
  • Encourage greater communication between teams, including increased phone interaction when email is insufficient.
What Success Looks Like

A major objective for this position will be improving brokerage profitability.

The company currently operates at approximately 11.5% margins and views increasing that figure toward 12.5% as a significant measure of success. The successful leader will help the team become more strategic in quoting, customer management, accessorials, and overall margin management.

Ideal Candidate

The company is looking for someone with:

  • Proven management experience, preferably within transportation, logistics, freight brokerage, or a related environment.
  • Strong experience leading and developing customer/account management teams.
  • Experience with truckload, power-only, and/or drayage.
  • Strong understanding of freight pricing, margins, and profitability.
  • Ability to coach experienced individual contributors and establish credibility with a tenured team.
  • Strong customer escalation and problem-solving skills.
  • Ability to balance customer service with commercial and financial objectives.
  • Strong communication skills and a hands-on management style.
  • Ability to relate to employees across different experience levels and generations.
  • A willingness to challenge existing processes and introduce better ways of doing things.
  • A stable employment history; the company is not interested in candidates who change jobs every year.

Candidates can come from either the brokerage/customer solutions side or carrier/asset side, provided they have the necessary management and commercial experience.