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Freight Broker Customer Service Representative Jobs

Allen Lund Company, LLC

Freight Broker

La Canada, CA · On-site

$60K - $65K/yr

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Allen Lund Company

Freight Broker

Broomfield, CO · On-site

$53K - $57K/yr

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Allen Lund Company, LLC

Freight Broker

Des Moines, IA · On-site

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Team Freight Logistics LLC

Be Seen First

Freight Broker

Muskegon, MI · On-site

$40K - $85K/yr

We are looking for that quality individual who shares our passion for exceptional customer service ... freight brokerage field - Small book of business and the ability to grow that book - Passion for ...

Allen Lund Company, LLC

Freight Broker

Cordova, TN · On-site

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Allen Lund Company, LLC

Freight Broker

Middleton, WI · On-site

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Allen Lund Company

Freight Broker

CA · On-site

$60K - $65K/yr

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Allen Lund Company, LLC

Freight Broker

Broomfield, CO · On-site

$53K - $57K/yr

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

Allen Lund Company

Freight Broker

Des Moines, IA · On-site

Our diverse workforce is key in delivering outstanding customer service and our commitment to our ... Core Logistics: Handle Freight Brokerage and booking loads. * Standards: Uphold the company ...

PERFECT FREIGHT SOURCE LLC

Freight Broker

Houston, TX · Remote

As our Freight Broker, you will be working closely with other departments and our transportation ... Minimum 3 years of experience in customer service and sales. * Ability to critically think ...

Outsource Logistics, LLC

Freight Broker

Savannah, GA · On-site

$45K - $55K/yr

Freight Broker We are looking for a service-minded freight broker to act as a liaison between our customers and freight carriers. The freight broker will secure new accounts, expedite the sharing of ...

Circle Logistics

Freight Broker

Northville, MI · On-site

Manage customer freight from tender through final delivery while ensuring exceptional service ... Experience providing freight brokerage services within the auto industry strongly preferred.

Schneider

Freight Broker

Green Bay, WI · On-site

Freight Broker Work model:On-Site Location:Green Bay, WI, USA Shift:First shift Job level ... Manage freight pickup, transit and drop-off to ensure excellent service. * Work with sales reps and ...

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Port Side Logistics LLC

Freight Broker

Savannah, GA · On-site +1

Position: Freight Broker Location: Remote (Work from Home) Employment Type: 1099 Contractor ... Provide exceptional customer service to maintain long-lasting business relationships * Utilize our ...

Atlas Van Lines

Freight Broker

Evansville, IN · On-site

... customer service. What You'll Do * Strategically secures coverage for scheduled Atlas Logistics TL shipments, prioritizing transportation buy rate optimization and profitability. Remains vigilant of ...

AIR Control Concepts

Freight Broker

Chesterfield, MO · On-site

Job Title: Freight Broker Operating Company: MaRRS Distribution & Logistics Job Location ... Positive customer feedback or proven success in meeting service KPIs preferred. Benefits * Health ...

Freight Broker 911

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Freight Broker Associate - Trainee

Atlanta, GA · Remote

$45K - $180K/yr

... more customers using the Pricing Demand platform. Company Description Empowering the Next ... Freight Brokers. In big cities and in rural towns with a single red light. Freight Broker911 was ...

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Freight Broker Customer Service Representative information

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How much do freight broker customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for freight broker customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Freight Broker Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Freight Broker

La Canada, CA • On-site

Allen Lund Company, LLC
Trucking • 501 - 1,000 employees
Learn more about Allen Lund Company, LLCexternal

$60K - $65K/yr

Full-time

Retirement

Re-posted 19 days ago

Key responsibilities

  • Perform daily check calls on loads in transit and originate necessary documentation for freight bills.

  • Handle freight brokerage and booking loads to manage incoming and outgoing shipping logistics.

  • Build and maintain relationships with customers and carriers to increase capacity and develop profitable accounts.

Job description

Our Story 

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 42 offices and continue to grow! 

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! 

Why we’re Awesome!!

 
  • Inclusive company culture
  • Training and Development
  • Competitive Compensation
  • Unparalleled Benefits & Wellness (we mean really good)!
  • 401k with a generous match
  • Career Growth Opportunities
  • Transfer Opportunities
  • Share in Company ownership
  • Employee Recognition program

Your Role: Transportation Broker

We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills.  If this is you, or you like a challenge– let’s talk.

What You'll Do (Your Superpowers in Action!)Customer Acquisition & Problem Solving (The Closer)
  • Sales & Acquisition: Contact new customers and be responsible for customer acquisitions.
  • Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
  • Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems.
  • Service Excellence: Deliver exceptional customer service.
Carrier Management & Pricing (The Negotiator)
  • Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company.
  • Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers.
  • Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands.
  • Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management.
Logistics & Compliance (The Executor)
  • Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills.
  • Core Logistics: Handle Freight Brokerage and booking loads.
  • Standards: Uphold the company standard following the company principles of Customer, Company, Office.
Skills & Experience (Your Arsenal of Awesome!)
  • Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience.
  • Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment.
  • Service & Ethics: Strong customer service orientation and excellent work ethic.
  • Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict.
  • Efficiency: Excellent time-management skills with the ability to multitask.
  • Execution: Highly organized and detail-oriented.
  • Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment.
  • Communication: Excellent and effective communication skills.

Base Salary Range: $60,000-65,000 per year.

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

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