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Freight Broker Account Manager Jobs in Decatur, IN

Circle Logistics

Senior Accountant

Fort Wayne, IN · On-site

$73K - $91K/yr

Reconcile balance sheet accounts and investigate variances against prior periods, budgets, and ... Freight and 3PL-Specific Accounting * Manage high-volume carrier settlements, freight revenue and ...

Circle Logistics

Senior Accountant

Fort Wayne, IN · On-site

$73K - $91K/yr

Reconcile balance sheet accounts and investigate variances against prior periods, budgets, and ... Freight and 3PL-Specific Accounting * Manage high-volume carrier settlements, freight revenue and ...

Circle Logistics

Senior Accountant

Fort Wayne, IN · On-site

$73K - $91K/yr

Reconcile balance sheet accounts and investigate variances against prior periods, budgets, and ... Freight and 3PL-Specific Accounting * Manage high-volume carrier settlements, freight revenue and ...

Circle Logistics

Senior Accountant

Fort Wayne, IN · On-site

$73K - $91K/yr

Reconcile balance sheet accounts and investigate variances against prior periods, budgets, and ... Freight and 3PL-Specific Accounting * Manage high-volume carrier settlements, freight revenue and ...

Circle Logistics

Senior Accountant

Fort Wayne, IN · On-site

$73K - $91K/yr

Reconcile balance sheet accounts and investigate variances against prior periods, budgets, and ... Freight and 3PL-Specific Accounting * Manage high-volume carrier settlements, freight revenue and ...

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All JobsFreight Broker Account JobsFreight Broker Account Manager JobsFreight Broker Account Manager Jobs in Decatur, IN

Freight Broker Account Manager information

See Decatur, IN salary details

$26.5K

$62.5K

$87.8K

How much do freight broker account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for freight broker account manager in Decatur, IN is $62,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

Is a freight broker account manager a stressful job?

A freight broker account manager role can be stressful due to the need to coordinate shipments, meet tight deadlines, and handle customer and carrier relationships. The job often involves managing multiple accounts simultaneously and resolving issues quickly, which can contribute to a high-pressure environment. Strong organizational skills and stress management are important for success in this position.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.
What cities near Decatur, IN are hiring for Freight Broker Account Manager jobs? Cities near Decatur, IN with the most Freight Broker Account Manager job openings:
Freight Broker Account Manager jobs near you
Infographic showing various Freight Broker Account Manager job openings in Decatur, IN as of June 2026, with employment types broken down into 10% Full Time, 84% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,469 per year, or $30 per hour.

Sports Insurance Account Manager

DOXA Insurance

Fort Wayne, IN • Hybrid

Full-time

Re-posted 20 days ago

Job description

Description

About Us

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.


With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA's rapid growth is reaching new heights.


Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.


If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?


About Monument Sports

Monument Sports Group (MSG), a DOXA company, specializes in insurance and risk management solutions for sports, recreation, and entertainment organizations. Based in Richmond, VA, MSG brings together insurance expertise and real-world operational knowledge to help clients-from climbing gyms to recreation facilities-protect their businesses and manage risk effectively. MSG is known for its collaborative culture, client-first approach, and commitment to serving niche markets with tailored solutions. This is a hybrid position that will be based out of the DOXA HQ in Fort Wayne, Indiana.



Key Responsibilities

We are seeking a passionate and experienced individual to join our team as an Account Manager. As a specialist in this niche field, you will play a crucial role in understanding the unique risks and challenges faced by clients in the sports and entertainment sector. While understanding the unique nuances of this type of insurance may take time, industry-experienced professionals should be able to quickly adapt and find our focus of insurance intriguing.

  • Conduct thorough assessments of client needs and provide personalized insurance solutions.
  • Collaborate with clients, team members and underwriters to design and customize insurance solutions for clients.
  • Process certificates of insurance efficiently and accurately to meet client and regulatory requirements.
  • Utilize our management system on a day-to-day basis to track policies, update client information, and manage workflows.
  • Stay abreast of industry trends, regulations, and emerging risks to continually enhance expertise.
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.
  • Assist in the development and implementation of marketing strategies to expand our client base.
  • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
  • Attend relevant industry conferences (around 2-3 per year) and events to stay informed on market trends and strengthen client and partner engagement..

Requirements


  • Bachelor's degree: preferred
  • Minimum of 5 years of experience in the commercial insurance industry.
  • In-depth knowledge of insurance products and risk management.
  • Strong communication, presentation, negotiation, and interpersonal skills.
  • Proven track record of building and maintaining client relationships.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Experience with Microsoft Office Suite.

Apply