1

Freight Broker Account Manager Jobs in Decatur, IN

Senior Account Manager - Fort Wayne, Indiana Circle Logistics is a 3rd party logistics firm focused ... With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company ...

Senior Account Manager - Fort Wayne, Indiana Circle Logistics is a 3rd party logistics firm focused ... With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company ...

Senior Account Manager - Fort Wayne, Indiana Circle Logistics is a 3rd party logistics firm focused ... With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company ...

You will lead a team of Account Managers, oversee key client relationships, and scale a book of ... freight brokerage or logistics environment * Leadership experience or readiness to step into a ...

You will lead a team of Account Managers, oversee key client relationships, and scale a book of ... freight brokerage or logistics environment * Leadership experience or readiness to step into a ...

... MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing ... an Account Manager. As a specialist in this niche field, you will play a crucial role in ...

next page

Showing results 1-20

Freight Broker Account Manager information

See Decatur, IN salary details

$26.5K

$62.5K

$87.8K

How much do freight broker account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for freight broker account manager in Decatur, IN is $62,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

Is a freight broker account manager a stressful job?

A freight broker account manager role can be stressful due to the need to coordinate shipments, meet tight deadlines, and handle customer and carrier relationships. The job often involves managing multiple accounts simultaneously and resolving issues quickly, which can contribute to a high-pressure environment. Strong organizational skills and stress management are important for success in this position.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.
What cities near Decatur, IN are hiring for Freight Broker Account Manager jobs? Cities near Decatur, IN with the most Freight Broker Account Manager job openings:
Infographic showing various Freight Broker Account Manager job openings in Decatur, IN as of June 2026, with employment types broken down into 10% Full Time, 84% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,469 per year, or $30 per hour.

Senior Account Mgr

Circle Logistics

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Senior Account Manager - Fort Wayne, Indiana

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. After 10 years of 100% growth annually, we have grown to 15 locations across the country year over year. With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company, with an entrepreneurial spirit and culture.
 

Why have a job, when you can have a career that you're passionate about?

Prior to the COVID epidemic, Logistics was an industry most people would admit " I've never known logistics was such a large industry".   With supply chain issues on every news channel for 2 years straight, logisticians have the ability to have a great impact on our society. If you're looking for a fast-paced, exciting industry, where every day is different, and your workload constantly teaches something new, Circle Logistics may be the perfect fit for you.  
 

Why Join Circle: 

We believe all our employees require a work/life balance and our team will tell you, "We Work Hard & We play hard". Circle provides a competitive pay package & benefits to our team members. That is why we recognize those who go the extra mile and celebrate our victories as a goal-oriented team.

A Senior Account Manager is what we call a forward-thinking, service-oriented, incentive-driven, Business-to-Business sales professional. Our sales force is the lifeblood of our aggressive growth company.
 

Duties/Responsibilities:

  • Generate and identify new sales opportunities through research, analysis, and discovery
  • Analyze customers' needs and offer personalized solutions to their problems
  • Match customer demand with quotes for their freight-related inquiries
  • Build strategies that will result in increased sales and stronger partnerships
  • Maintain and update accurate information in the company's operating systems
  • Organize and manage your daily shipments to ensure our "No-Fail" policy
  • Collaborate with your team on pricing strategy and account implementation plans
  • Communicate effectively both internally and externally
  • Assist with converting drivers to mobile electronic tracking systems
  • Maintain a strong grasp of market knowledge of shipping lanes, geography, and seasonality
     

Skills/Abilities:

  • Proficient in Google Suite and Excel 
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Excellent problem-solving and time management skills
  • Business-minded, with an ability to multitask in a fast-paced work environment
     

Education and Experience:

  • High School or GED Equivalent / (AA)(AS) or (BA) a bonus 
  • Sales experience preferred - but not required
     

Benefits:

  • Room for advancement in a fast-growing company that promotes from within
  • Free On-site training and career development
  • Paid holidays and paid time off after 90 days
  • Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
  • 401(k) Plan
Qualifications
  • High School or GED Equivalent / (AA)(AS) or (BA) a bonus 
  • Sales experience preferred - but not required
Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


What Circle Logistics employees say

Hours and flexibility

Workplace

Get the full story on Breakroom