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Freelance Wayfair Ecommerce Jobs (NOW HIRING)

Encore Technologies

$180 - $240/hr

Lead an in-house Shopify developer plus agencies and freelancers, reporting directly to the Head of Marketing. Requirements * E-commerce leadership experience, ideally at a nine-figure DTC brand. * A ...

Idea Nuova

Head of eCommerce

New York, NY

$180K - $260K/yr

Own the full ecommerce P&L across Amazon (1P and 3P), Walmart.com (owned, DSV, and Marketplace), Target Plus, and new marketplace expansion (TikTok Shop, Wayfair, Macy's/Kohl's marketplaces ...

Idea Nuova Inc.

Head of eCommerce

Niagara Falls, NY · On-site

$180 - $240/hr

Own the full ecommerce P&L across Amazon (1P and 3P), Walmart.com (owned, DSV, and Marketplace), Target Plus, and new marketplace expansion (TikTok Shop, Wayfair, Macy's/Kohl's marketplaces ...

Vanderloc

E-Commerce Marketing Coordinator

Charlotte, NC · On-site

$41K - $57K/yr

Managing and optimizing thousands of product listings across major online dealers (like Wayfair) to ... Experience working with e-commerce portals or dealer platforms (e.g., Wayfair Partner Home, Shopify ...

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Freelance Wayfair Ecommerce information

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$47

$132

How much do freelance wayfair ecommerce jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for freelance wayfair ecommerce in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is the difference between Freelance Wayfair Ecommerce vs Freelance Amazon Ecommerce?

AspectFreelance Wayfair EcommerceFreelance Amazon Ecommerce
CredentialsBasic e-commerce knowledge, platform-specific skillsSimilar credentials, platform-specific expertise
Work EnvironmentRemote, project-based, client-specificRemote, project-based, client-specific
Industry UsageUsed by sellers and consultants focusing on Wayfair platformUsed by sellers and consultants focusing on Amazon platform

Freelance Wayfair Ecommerce and Freelance Amazon Ecommerce both involve managing online sales for clients on different platforms. While they share similar credentials and work environments, they specialize in different marketplaces, requiring platform-specific skills. Understanding these differences helps freelancers target the right clients and develop relevant expertise.

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What are the most commonly searched types of Wayfair Ecommerce jobs?

The most popular types of Wayfair Ecommerce jobs are:

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The top searched job categories for Freelance Wayfair Ecommerce jobs are:

Freelance Wayfair Ecommerce jobs near you
Infographic showing various Freelance Wayfair Ecommerce job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

ECommerce Customer Service Rep

UNIKOO GROUP INC

Santa Ana, CA • On-site

$23 - $25/hr

Full-time

Posted 8 days ago

Key responsibilities

  • Respond to customer inquiries through email, phone, platform messaging, and website communication channels.

  • Process returns, exchanges, replacements, refunds, and order adjustments according to company policies.

  • Monitor order flow, shipping status, tracking updates, delivery issues, and shipping exceptions.

Job description

Unikoo Glass & Hardware is a growing supplier of shower doors, glass, hardware, LED mirrors, and related products serving customers across multiple sales channels. We support contractors, glass shops, distributors, homeowners, and online retail customers through our direct website and major e-commerce platforms.
We are looking for someone who is:
  • Reliable and punctual.
  • Professional with customers and coworkers.
  • Organized and accurate.
  • Comfortable handling multiple platforms and customer issues at the same time.
  • Willing to learn Unikoo’s products, systems, and internal processes.
  • Able to communicate clearly and follow through until the issue is resolved.
Job Summary
We are looking for a detail-oriented and dependable E-commerce Customer Service Representative to support our online sales channels, including Amazon, Home Depot, Wayfair, Shopify, and our direct website. This role is ideal for someone who is organized, responsive, professional, and comfortable working in a fast-paced environment.
The E-commerce Customer Service Representative will be responsible for supporting customers, orders, and issue resolution across Unikoo’s online sales channels.
Responsibilities 
  • Respond to customer inquiries through email, phone, platform messaging, and website communication channels.
  • Process returns, exchanges, replacements, refunds, and order adjustments according to company policies.
  • Monitor order flow, shipping status, tracking updates, delivery issues, and shipping exceptions.
  • Coordinate with warehouse, operations, sales, and logistics teams to resolve customer concerns.
  • Handle Amazon, Home Depot, Wayfair, Shopify, and website cases, tickets, disputes, and escalations.
  • Communicate with customers in a professional, timely, and solutions-focused manner.
  • Maintain accurate customer, order, return, and case records.
  • Follow internal SOPs for customer communication, returns, replacements, claims, and escalations.
  • Support product listing updates, product information accuracy, and basic troubleshooting.
  • Assist with damaged product claims, missing parts, delivery delays, and replacement requests.
  • Help identify recurring customer issues and communicate trends to management.
  • Maintain a high level of responsiveness, accuracy, and customer satisfaction.
Qualifications
  • 1–2 years of e-commerce, customer service, order support, or related experience preferred.
  • Experience working with e-commerce platforms or online marketplace orders.
  • Familiarity with Amazon Seller Central, Home Depot, Wayfair Partner Home, Shopify, or similar platforms is a plus.
  • Strong written and verbal communication skills.
  • Strong problem-solving skills with the ability to stay calm and professional during escalations.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Detail-oriented with strong follow-through.
  • Comfortable using computers, order management systems, email, spreadsheets, and customer service platforms.
  • Dependable, responsive, and able to work well with internal teams.
  • Bilingual preferred: English/Spanish and/or Mandarin.
Preferred Skills
  • Experience handling returns, refunds, replacements, shipping claims, and customer escalations.
  • Knowledge of online marketplace policies and customer service expectations.
  • Ability to read order details, product information, tracking updates, and customer case history.
  • Experience supporting products that require parts, measurements, specifications, or technical explanation.
  • Strong sense of urgency and ownership.