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Freelance Text Chat Support Jobs in Michigan (NOW HIRING)

Cargill

Process Technician I

Owosso, MI · On-site

$20/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Job ... businesses who support unique customers or markets, including animal nutrition and health ...

TELUS Digital AI Data Solutions

$14/hr

If you're curious, internet-savvy, and enjoy evaluating online content, this freelance project ... Join our global community and put your skills to work supporting one of the world's leading search ...

TELUS Digital

If you're curious, internet-savvy, and enjoy evaluating online content, this freelance project ... Join our global community and put your skills to work supporting one of the world's leading search ...

Cargill

Senior Project Engineer

Lake Odessa, MI

$95K - $123K/yr

Drive and support integration of, and adherence to, corporate and legal requirements in the design ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

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Showing results 21-40

All JobsText Chat Support JobsFreelance Text Chat Support JobsFreelance Text Chat Support Jobs in Michigan

Freelance Text Chat Support information

What is the difference between Freelance Text Chat Support vs Customer Service Representative?

AspectFreelance Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, freelance basis, flexible hoursTypically in-office or call center, fixed hours
CredentialsBasic communication skills, sometimes customer service experienceHigh school diploma, customer service training often preferred
Employer & IndustryFreelance platforms, online companiesCorporations, retail, telecom, and service industries
Work NatureHandling online chats, providing support via textHandling calls, emails, and in-person interactions

Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.

What are the most commonly searched types of Text Chat Support jobs in Michigan?

The most popular types of Text Chat Support jobs in Michigan are:

What are popular job titles related to Freelance Text Chat Support jobs in Michigan?

For Freelance Text Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Freelance Text Chat Support jobs in Michigan look for?

The top searched job categories for Freelance Text Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Freelance Text Chat Support jobs?

Cities in Michigan with the most Freelance Text Chat Support job openings:

Freelance Text Chat Support jobs near you

Inside Sales Support Specialist - Seasonal/Part-time

Ernesta

Birmingham, MI • On-site

$30/hr

Part-time

Re-posted 4 days ago

Key responsibilities

  • Support Design & Sales Specialists with administrative tasks throughout the sales cycle

  • Offer elevated, consultative service across multiple channels to create a personalized experience

  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders

Job description

About Ernesta:
Ernesta believes that more soft surfaces mean happier homes. Our vision? To bring gorgeous, design-focused custom rugs to your places of gathering through an enjoyable, simple and affordable experience.
Guided by our collective mission, our team is driven, hardworking, and highly ambitious. We're problem solvers, innovators and design enthusiasts. We are relentlessly focused on delivering beautiful, and delightfully simple solutions for our customers, creating curated and considered spaces to live in.
About You:
First and foremost, you love the world of design! From furniture to art, and everything in between, you have a passion for spaces and a point of view to share. You find it easy to flex between many different tasks and enjoy a dynamic work environment. Connecting with people, understanding their perspectives and finding solutions excites and motivates you. You pride yourself on providing phenomenal customer service at every turn.
About the Role:
Ernesta is seeking a Seasonal Inside Sales Support Specialist to provide administrative and operational support to our Design & Sales Specialist team during our busiest season.
This role is ideal for someone with prior sales or account support experience who thrives behind the scenes, enjoys keeping projects organized, and understands how to move opportunities forward. Rather than owning the sales conversation, you'll help remove administrative work from the Inside Sales team so they can focus on building relationships and closing business.
You'll play an important role in ensuring trade customers receive timely follow-up, accurate information, and a seamless experience throughout the sales process.
Seasonal Employment
  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $30/hour

What You'll Do:
  • Support Design & Sales Specialists with administrative tasks throughout the sales cycle
  • Offer elevated, consultative service across multiple channels (in person, chat, text, email, phone) to create a personalized experience
  • Deliver exceptional design and product expertise to Ernesta's customers
  • Support the Inside Sales tea, through communication and proactive outreach
  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders
  • Advise customers on how to size, floor plan layouts, and material selection
  • Ability to navigate between multiple software applications
  • Maintain a clean, organized, and on-brand showroom that delights clients at every touchpoint
  • Spread kindness through every touchpoint, creating brand fans!
  • This is an in-person role, based out of our showroom located at 138 W Maple Rd. in Birmingham, MI.

Qualifications Include:
  • 2+ years of experience in a consumer-facing role
  • 2+ years of customer service and/or direct consumer sales
  • High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
  • Solutions oriented with sound judgment, business sense, and high integrity
  • Willingness to work in a collaborative environment and wear many hats
  • Great time management and organizational skills
  • Flexible schedule, including weekend and holiday hours

Nice to Have:
  • Knowledge and enthusiasm for the design industry
  • Home furnishings or design industry experience.
  • BA or experience working in a creative field, interior design, art history, architecture, etc.
  • Account management experience

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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