In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End ... West Des Moines, IA - 50266 Job Title: CSR / Technical Support Role Duration: 6 to 18 Months (could ...
In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End ... West Des Moines, IA - 50266 Job Title: CSR / Technical Support Role Duration: 6 to 18 Months (could ...
Field Services Support
Cedar Rapids, IA · On-site
This role provides the daily, on‑site technical support necessary to sustain the business ... Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will ...
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Field Services Support
Cedar Rapids, IA · On-site
This role provides the daily, on‑site technical support necessary to sustain the business ... Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will ...
Customer Technical Specialist
Des Moines, IA · On-site
Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Customer Technical Specialist
Des Moines, IA · On-site
Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Customer Technical Specialist
Des Moines, IA · On-site
$30K - $48K/yr
Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Customer Technical Specialist
Des Moines, IA · On-site
$30K - $48K/yr
Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Customer Technical Specialist
Des Moines, IA · On-site
Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Customer Technical Specialist
Des Moines, IA · On-site
Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Spanish Bilingual Support Representative - Independent Contractor
Dubuque, IA · Remote
$10.25 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Dubuque, IA · Remote
$10.25 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Sioux City, IA · Remote
$11 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Sioux City, IA · Remote
$11 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Waterloo, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Waterloo, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Ames, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Ames, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
West Des Moines, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
West Des Moines, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Des Moines, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Des Moines, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Davenport, IA · Remote
$10.50 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Davenport, IA · Remote
$10.50 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Ankeny, IA · Remote
$10.25 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Ankeny, IA · Remote
$10.25 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Cedar Rapids, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Cedar Rapids, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Council Bluffs, IA · Remote
$10.25 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Council Bluffs, IA · Remote
$10.25 - $11.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Iowa City, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Spanish Bilingual Support Representative - Independent Contractor
Iowa City, IA · Remote
$10.75 - $12.25/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ...
Contract supports all US airports and 30+ US Embassy/Consulates international sites across 30 ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Contract supports all US airports and 30+ US Embassy/Consulates international sites across 30 ... contracted service level agreements which require using judgment in maintaining IT operations, ...
Make $100+ per day as a Technician for HelloTech!
Des Moines, IA · On-site
$100/day
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day ... This position is an independent contractor role. The opportunities available to technicians that ...
Make $100+ per day as a Technician for HelloTech!
Des Moines, IA · On-site
$100/day
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day ... This position is an independent contractor role. The opportunities available to technicians that ...
Make $100+ per day as a Technician for HelloTech!
Des Moines, IA · On-site
$100/day
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day ... This position is an independent contractor role. The opportunities available to technicians that ...
Make $100+ per day as a Technician for HelloTech!
Des Moines, IA · On-site
$100/day
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day ... This position is an independent contractor role. The opportunities available to technicians that ...
Make $100+ per day as a Technician for HelloTech!
Des Moines, IA · On-site
$100/day
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day ... This position is an independent contractor role. The opportunities available to technicians that ...
Make $100+ per day as a Technician for HelloTech!
Des Moines, IA · On-site
$100/day
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day ... This position is an independent contractor role. The opportunities available to technicians that ...
Freelance Technical Support Contractor information
What is a freelance technical support contractor?
A Freelance Technical Support Contractor is an independent professional who provides technical assistance and troubleshooting services to individuals or businesses on a contract basis. Unlike full-time employees, they typically work with multiple clients and are responsible for resolving hardware, software, and network issues remotely or on-site. Their duties may include installing software, configuring systems, and offering guidance on technology-related problems. Freelance technical support contractors often set their own schedules and rates, offering flexibility for both themselves and their clients.
What are the key skills and qualifications needed to thrive as a freelance technical support contractor?
To thrive as a Freelance Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems, networks, and software, often backed by relevant experience or certifications like CompTIA A+ or Microsoft certifications. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required to efficiently resolve client issues. Excellent communication skills, patience, and self-motivation help build client trust and ensure clear problem resolution. These abilities are crucial for delivering effective support, maintaining client satisfaction, and managing independent workloads in a dynamic environment.
How do freelance technical support contractors typically manage communication and issue tracking with multiple clients?
Freelance Technical Support Contractors often use a combination of ticketing systems, email, and communication platforms like Slack or Microsoft Teams to manage client requests and issues. Staying organized is crucial, so many professionals adopt tools such as Trello or Asana to prioritize tasks and track progress. Clear and timely communication is essential, as contractors may be supporting several clients simultaneously, each with their own preferred workflows. Establishing expectations for response times and regular status updates helps maintain strong client relationships and ensures issues are resolved efficiently.
What is the difference between Freelance Technical Support Contractor vs Freelance IT Support Specialist?
| Aspect | Freelance Technical Support Contractor | Freelance IT Support Specialist |
|---|---|---|
| Credentials | Typically requires certifications like CompTIA A+ or Network+ | Often holds similar certifications, with additional focus on specific systems or software |
| Work Environment | Provides remote or on-site support for various clients on a project basis | Offers technical support mainly for individual clients or small businesses, often remotely |
| Employer/Industry Usage | Hired by multiple clients across industries as an independent contractor | Works independently or for IT service providers, serving diverse sectors |
Both roles involve troubleshooting and resolving technical issues, but Freelance Technical Support Contractors often handle a broader range of hardware and network problems across various industries, while Freelance IT Support Specialists may focus more on specific software or systems for individual clients. The choice depends on your expertise and preferred work environment.
What are popular job titles related to Freelance Technical Support Contractor jobs in Iowa?
For Freelance Technical Support Contractor jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Freelance Technical Support Contractor jobs in Iowa look for?
The top searched job categories for Freelance Technical Support Contractor jobs in Iowa are:
What cities in Iowa are hiring for Freelance Technical Support Contractor jobs?
Cities in Iowa with the most Freelance Technical Support Contractor job openings:
Job description
Company Description
Collabera Inc (Staffing Firm).Â
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's 'Most Admired Companies to work for'.
Job Description
Client: Banking
Location: West Des Moines, IA - 50266
Job Title: CSR / Technical Support Role
Duration: 6 to 18 Months (could go beyond)
Pay Rate: $12.00/hr without benefits
Shift Timings: Monday - Friday; 10:00 AM to 10:45 PM, any shift will be provided between this time.
Qualifications
- Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity.
- Documents and may resolve basic problems regarding business applications and hardware and software.
- Records inquiries, repair and service requests, resolves or directs request to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction.
- Escalates to senior staff when solution is unclear.
- Reports problems with procedures.
Additional Job Details:
- Frontline call queue for Technology Connection for CORE call queue.
- Previous helpdesk / call center experience is a plus, customer service / mortgage / technical is beneficial.
Additional Information
If you're interested, feel free to reach out to me on:
Vishal Patel
973-413-6570
vishal.npatel(at)collabera.com
About Collabera
Sourced by ZipRecruiter
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Morristown, NJ, US