TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
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TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
Senior Software Developer Manager
Arlington, VA · On-site +1
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
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Quick apply
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Software Engineer
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Freelance Remote Software Developer information
What is the difference between Freelance Remote Software Developer vs Remote Software Engineer?
| Aspect | Freelance Remote Software Developer | Remote Software Engineer |
|---|---|---|
| Credentials | Typically requires coding skills, portfolio, and sometimes certifications like Microsoft or AWS | Requires similar technical skills, often with degrees in computer science or related fields |
| Work Environment | Independent, project-based, often self-managed | Employed by a company, working remotely within a team |
| Employer & Industry Usage | Freelance platforms, startups, tech companies | Tech firms, corporations, startups with remote teams |
| Search & Comparison Intent | Looking for freelance opportunities, flexible work | Seeking remote employment with a company |
While both roles involve software development skills and remote work, Freelance Remote Software Developers typically work independently on project-based tasks, whereas Remote Software Engineers are usually employed by companies as part of a team. The choice depends on whether you prefer freelance flexibility or a structured employment environment.
What are the most commonly searched types of Remote Software Developer jobs in Virginia? The most popular types of Remote Software Developer jobs in Virginia are:
What are popular job titles related to Freelance Remote Software Developer jobs in Virginia? For Freelance Remote Software Developer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Software Developer jobs in Virginia look for? The top searched job categories for Freelance Remote Software Developer jobs in Virginia are:
What cities in Virginia are hiring for Freelance Remote Software Developer jobs? Cities in Virginia with the most Freelance Remote Software Developer job openings:
Full-time
Posted 10 days ago
Job description
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center applications and technology solutions. This position is responsible for managing the full systems development lifecycle (SDLC), overseeing software development activities, and ensuring technology solutions align with business requirements and operational objectives
Duties:
Lead the daily operations of the Training and Quality Assurance team.
Develop, implement, and maintain training programs for new hires and existing staff.
Design and update training materials, job aids, and instructional resources.
Conduct instructor-led, virtual, and self-paced training programs.
Establish quality standards and performance evaluation methodologies.
Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
Conduct calibration sessions with operational leadership and quality teams.
Analyze quality trends and identify opportunities for coaching and performance improvement.
Prepare quality assurance reports, dashboards, and performance analyses.
Develop corrective action plans and continuous improvement initiatives.
Coordinate with operational leadership to Perform additional duties as assigned identify training needs and performance gaps.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline (Preferred).
- Minimum eight (8) years of experience in enterprise software development, systems analysis, or application development.
- Current Salesforce Developer Certification.
- Current Salesforce Agentforce Certification.
- Demonstrated experience designing and developing Salesforce-based applications and integrations.
- Excellent analytical, troubleshooting, communication, and leadership skills.
- Must meet security eligibility requirements.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005