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Freelance Remote Health Insurance Customer Service Jobs in Linden, NJ

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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Freelance Remote Health Insurance Customer Service information

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$9

$23

$71

How much do freelance remote health insurance customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance remote health insurance customer service in Linden, NJ is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Remote Health Insurance Customer Service representative, and why are they important?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a Freelance Remote Health Insurance Customer Service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Linden, NJ? For Freelance Remote Health Insurance Customer Service jobs in Linden, NJ, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Linden, NJ look for? The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Linden, NJ are:
What cities near Linden, NJ are hiring for Freelance Remote Health Insurance Customer Service jobs? Cities near Linden, NJ with the most Freelance Remote Health Insurance Customer Service job openings:
Freelance Remote Health Insurance Customer Service jobs near you
Remote Insurance Follow-Up Representative

Remote Insurance Follow-Up Representative

Annuity Health, LLC

Manhattan, NY • Remote

$19.25 - $23.25/hr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 424 rated business services

Job description

A Remote Insurance Follow-Up Representative (MediCal) will be responsible for all collection functions for hospital and physician services. This primary responsibility of this position is account resolution which includes the following duties: reviewing accounts, following up with Medi-Cal and various insurance companies on claim status, gathering and submitting any missing information, rebilling, appeals, and billing out secondary electronic or paper claims to all payers as needed. Duties/Responsibilities Provide customer service to various healthcare contract customers Prepare, research and collect from Medi-Cal and various contracted health insurance payers Research remits and Explanation of Benefits (EOBs) for complete accurate payments or denials Provide or arrange for additional information when needed Submit corrected claims or appeals Request appropriate adjustments, when required Identify items that require client assistance Gather payor trends and provide feedback Other duties as assigned Required Skills/Knowledge Medi-Cal experience required EPIC experience preferred Microsoft Office Knowledge in government and non-government billing guidelines for facility/physician Knowledge in account/claim status, resolution, and appeals process Knowledge of the UB04 and HCFA forms Excellent customer service and time management skills High attention to detail required Excellent verbal, written, and electronic communication skills required Education/Experience High school diploma or General Education Development (GED) certificate required One to Two years of college preferred Minimum of three years of experience preferred Prior medical billing and insurance collections or healthcare revenue cycle experience preferred #J-18808-Ljbffr

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