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Freelance Remote Health Insurance Customer Service Jobs in Atlantic City, NJ

Customer Service

Atlantic City, NJ · Remote

$16 - $21.75/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Remote Certified Coder

Atlantic City, NJ · Remote

$22.50 - $31/hr

Company Description Altegra Health is a total solutions partner for healthcare data auditing and ... Strong organization skills; interpersonal and customer service skills; written and oral ...

Remote Certified Coder

Atlantic City, NJ · On-site +1

$22.50 - $31/hr

Company Description Altegra Health is a total solutions partner for healthcare data auditing and ... Remote Certified Coders review medical records and apply appropriate ICD-9-CM diagnostic codes and ...

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Freelance Remote Health Insurance Customer Service information

See Atlantic City, NJ salary details

$9

$23

$69

How much do freelance remote health insurance customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance remote health insurance customer service in Atlantic City, NJ is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Remote Health Insurance Customer Service representative, and why are they important?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a Freelance Remote Health Insurance Customer Service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Atlantic City, NJ? For Freelance Remote Health Insurance Customer Service jobs in Atlantic City, NJ, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Atlantic City, NJ look for? The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Atlantic City, NJ are:
What cities near Atlantic City, NJ are hiring for Freelance Remote Health Insurance Customer Service jobs? Cities near Atlantic City, NJ with the most Freelance Remote Health Insurance Customer Service job openings:

Customer Service

Hello Sunshine Travels

Atlantic City, NJ • Remote

$16 - $21.75/hr

Other

Posted 11 days ago


Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.