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Freelance Remote Health Insurance Customer Service Jobs in Freehold, NJ

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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$9

$23

$69

How much do freelance remote health insurance customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance remote health insurance customer service in Freehold, NJ is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Remote Health Insurance Customer Service representative, and why are they important?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a Freelance Remote Health Insurance Customer Service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Freehold, NJ? For Freelance Remote Health Insurance Customer Service jobs in Freehold, NJ, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Freehold, NJ look for? The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Freehold, NJ are:
What cities near Freehold, NJ are hiring for Freelance Remote Health Insurance Customer Service jobs? Cities near Freehold, NJ with the most Freelance Remote Health Insurance Customer Service job openings:
Freelance Remote Health Insurance Customer Service jobs near you
Remote Bilingual Licensed Insurance - Chinese/Mandarin

Remote Bilingual Licensed Insurance - Chinese/Mandarin

StaffMyAgency LLC

New York, NY • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Successful State Farm Agent is seeking a qualified, bilingual (Mandarin/English) professional to join their winning team for the role of remote Licensed Insurance Customer Service / Sales - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Only candidates that meet the below criteria will be considered for this role:
  • Must have State Farm Experience
  • Must have an active Property and Casualty license
  • Must be fluent in Mandarin and English
If you meet the above criteria and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
Responsibilities include but not limited to:
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
As an Agent Team Member, you will receive...
  • Base pay plus Commissions/Bonuses (based on experience and insurance licenses)
  • Health Insurance allowance (after 3-month waiting period)
  • 401k w/employee match (after waiting period)
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • State Farm Experience
  • Property & Casualty license
  • Life and Health license
  • Bilingual (Mandarin / English)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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