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Freelance Remote Empathetic Listener Jobs in Michigan

Flourish Health

Growth Associate (Part Time)

Ann Arbor, MI · On-site +1

$25K - $29K/mo

This role is part empathetic listener, part healthcare navigator, and part logistical whiz. You ... Remote, but in-person event attendance required 2+ times per year Schedule: 20 hours per week, with ...

All JobsEmpathetic Listener JobsFreelance Remote Empathetic Listener JobsFreelance Remote Empathetic Listener Jobs in Michigan

Freelance Remote Empathetic Listener information

What is a freelance remote empathetic listener?

A Freelance Remote Empathetic Listener is a professional who offers emotional support and active listening services to clients via phone, chat, or video call, typically working independently and from any location. Their main role is to provide a safe, non-judgmental space for individuals to share their thoughts and feelings, while demonstrating empathy and understanding. Unlike therapists, empathetic listeners do not diagnose or provide medical advice but focus on supporting well-being through compassionate conversation. This service is often sought by people who need someone to talk to but may not require or desire formal counseling.

What are the key skills and qualifications needed to thrive as a freelance remote empathetic listener?

A Freelance Remote Empathetic Listener should possess strong communication skills, active listening abilities, and often a background in psychology, counseling, or mental health training. Familiarity with secure video conferencing platforms, chat applications, and sometimes certifications in active listening or peer support are typically valuable. Emotional intelligence, patience, and non-judgmental attitudes help individuals excel in creating a safe and supportive environment for clients. These skills are vital for building trust, ensuring confidentiality, and effectively supporting people in need of someone to talk to.

How do freelance remote empathetic listeners typically manage boundaries and self-care when supporting clients virtually?

Freelance Remote Empathetic Listeners often encounter emotionally charged conversations, making it essential to establish clear boundaries and prioritize self-care. Successful listeners set scheduled availability, take regular breaks between sessions, and use debriefing techniques to process difficult interactions. Many also participate in peer supervision or seek professional support to maintain their own well-being. Creating a comfortable, private workspace and following best practices for confidentiality and digital communication further helps listeners maintain a healthy work-life balance.

What is the difference between Freelance Remote Empathetic Listener vs Customer Support Specialist?

AspectFreelance Remote Empathetic ListenerCustomer Support Specialist
CredentialsNo formal certifications typically requiredOften requires customer service or communication certifications
Work EnvironmentRemote, flexible, project-basedRemote or on-site, company-specific
Industry UsageFreelance, mental health, coaching, support rolesCorporate, tech, retail, service industries
Search & Comparison IntentFocus on emotional support, listening skillsFocus on problem-solving, product knowledge

While both roles involve communication skills, Freelance Remote Empathetic Listeners focus on providing emotional support and active listening, often in a freelance capacity. Customer Support Specialists handle technical or product-related inquiries within organizations. The main difference lies in the nature of support—emotional versus technical—and the work environment, with the listener role being more flexible and freelance-oriented.

Can I get paid to be a freelance remote empathetic listener?

Yes, freelance remote empathetic listeners can earn income by providing emotional support or active listening services through online platforms or private arrangements. Payment varies based on experience, client demand, and the platform used, often involving hourly rates or session-based fees. Strong communication skills and confidentiality are essential for success in this role.

What are the most commonly searched types of Remote Empathetic Listener jobs in Michigan?

The most popular types of Remote Empathetic Listener jobs in Michigan are:

What are popular job titles related to Freelance Remote Empathetic Listener jobs in Michigan?

For Freelance Remote Empathetic Listener jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Empathetic Listener jobs in Michigan look for?

The top searched job categories for Freelance Remote Empathetic Listener jobs in Michigan are:

What cities in Michigan are hiring for Freelance Remote Empathetic Listener jobs?

Cities in Michigan with the most Freelance Remote Empathetic Listener job openings:

Freelance Remote Empathetic Listener jobs near you
Infographic showing various Freelance Remote Empathetic Listener job openings in Michigan as of August 2026, with employment types broken down into 66% Full Time, 11% Part Time, and 23% Contract. Highlights an 100% Remote job distribution.

Growth Associate (Full Time)

Flourish Health

Ann Arbor, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

About Flourish
1 in 25 adolescents and young adults will be diagnosed with serious mental illness. The majority of these families struggle to get care. Flourish (**https://flourish.health/**) is here to ensure that everybody gets the same access to great care.
About the Role
We are seeking a passionate, detail oriented individual to join our growth team. This role is part empathetic listener, part healthcare navigator, and part logistical whiz. You will be joining a team responsible for everything a family needs prior to enrolling with Flourish. Before meeting us, these families have often been rejected by many care providers, accustomed to an overwhelming maze of care navigation, and are at a point of deep frustration. Your job will be to communicate effectively and empathetically with each family, help understand what they need and want, and operationalize workflows to get kids access to care as quickly as possible. What does that look like?
Responsibilities:
  • Reach out to patients, parents, and caregivers who qualify to introduce them to Flourish Health's mental health services.
  • Screen potential patients for eligibility and be able to navigate challenging conversations well.
  • Schedule appointments with patients and their caregivers with the Flourish Clinical Team in the most seamless way possible.
  • Complete follow-up phone calls as needed to ensure patient readiness and understanding of services.
  • Make calls to reschedule consultations as necessary, accommodating patients' schedules.

Requirements:
  • Excellent listening skills and an empathetic demeanor.
  • Strong attention to detail
  • Previous experience in patient or customer relations, preferably within the healthcare industry.
  • Must be 18 years or older

Why Join Us?
At Flourish Health, we are committed to providing compassionate mental health services to those in need. As a Growth Associate, you'll play a key role in helping patients access the support they need on their journey to well-being.
Job Type: Full Time
Work Location: Remote, but in-person event attendance required 2+ times per year
Schedule: Monday-Friday with 1-2 evenings a week required.
Salary: $50,000-$59,00
Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) matching to help you plan for the future
  • Paid Time off

The Right Person
The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions and their families. If that resonates, we encourage you to apply, whether you check all the boxes or not. We're focused on cultivating a community of people who can grow with us, and you might be the person we're looking for, even if you don't realize it yet. Notably, we encourage those with lived experience, and members of traditionally underrepresented communities to apply, including people of color, LGBTQ-identifying people, veterans, and differently abled individuals.
In your application, please feel free to note which pronouns you use (optional). If you need reasonable adjustments at any point in the application or interview process, please let us know.
EEO statement
Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.
E-Verify
Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States.
Department Growth Locations Multiple locations Remote status Fully Remote

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