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Freelance Remote Csr Jobs (NOW HIRING)

PharmaCentra, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (Full-Time) Location: Fully Remote Job Summary: The Customer Service Representative is responsible for managing healthcare-related tasks related to communication with ...

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How much do freelance remote csr jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for freelance remote csr in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Csr vs Customer Service Representative?

AspectFreelance Remote CsrCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentTypically in-office or call center, fixed hours
CredentialsBasic customer service skills, sometimes certificationsHigh school diploma, customer service experience
Employer & IndustryFreelance platforms, various industriesCompanies across sectors, in-house or outsourced

Freelance Remote CSRs work independently, often on flexible schedules, using online platforms. Traditional Customer Service Representatives usually work in a fixed location with set hours. Both roles require customer service skills, but freelance CSRs often handle multiple clients, while in-house CSRs focus on one employer.

What cities are hiring for Freelance Remote Csr jobs? Cities with the most Freelance Remote Csr job openings:
What are the most commonly searched types of Remote Csr jobs? The most popular types of Remote Csr jobs are:
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Freelance Remote Csr jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

PharmaCentra, LLC

Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

About PharmaCentra LLC
PharmaCentra LLC, a leading provider of customizable contact center solutions in the healthcare industry, is seeking highly motivated and dedicated individuals to join our FULLY REMOTE team as a Customer Service Representative. Based in Georgia, our company is committed to delivering exceptional customer service to patients and healthcare providers. This is a fantastic opportunity to work in the medical field outside of a clinical setting, with the flexibility of a work-from-home position.
PharmaCentra LLC specializes in providing customizable contact center solutions to pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations in the healthcare industry. As a strategic partner, we are committed to delivering quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions. Join our team and be part of our mission to make a positive impact in healthcare!
Position: Customer Service Representative (Full-Time)
Location: Fully Remote
Job Summary:
The Customer Service Representative is responsible for managing healthcare-related tasks related to communication with clients, members, pharmacies, and healthcare providers. This role involves addressing clinical inquiries, assisting members with prescription benefits, and resolving issues within the claims processing system.
Responsibilities:
  • Answer phone calls, emails, and faxes from members, clients, pharmacies, and physicians; Assist with clinical calls.
  • Troubleshoot and resolve claim processing issues in the claims adjudication system.
  • Communicate problems and concerns to management.
  • Document relevant claims and prior authorization information in the system.
  • Perform additional duties as assigned.

Qualifications:
  • Education: 2-year college degree in a related field preferred.
  • Experience: Two years of applicable experience preferred. Pharmacy experience is a plus.
  • Skills: Knowledge of claims processing, prior authorizations, strong analytical and problem-solving abilities, excellent communication and customer service skills, attention to detail, and ability to multitask in a dynamic environment.
  • Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Required Equipment: Windows 10/11 PC (Intel i5/AMD Ryzen 5+, 8 GB RAM, 256 GB SSD), webcam, noise-canceling headset (no Mac or Chromebooks)

Benefits:
  • Competitive pay and growth opportunities.
  • Fully remote with flexible scheduling.
  • DailyPay for daily wage access.
  • Comprehensive benefits (medical, dental, vision, disability, life insurance) after 90 days.
  • Full-time Benefits after 1 Year: 401(k) with company match.

Work Schedule:
  • Full-time, 40 hours/week
  • Employees work 8-hour shifts Monday through Friday between 10 AM and 10 PM ET, and are required to work one weekend day per week between 9 AM and 9 PM ET.

Ready to Join Us?
If you're detail-oriented and solution-driven with strong communication skills, we encourage you to apply now! Our 3-minute, mobile-friendly application process is quick and easy. We look forward to hearing from you!
Offer of employment is conditioned upon passing a background check.

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