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Freelance Remote Csr Jobs (NOW HIRING)

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

PharmaCentra, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (Full-Time) Location: Fully Remote Job Summary: The Customer Service Representative is responsible for managing healthcare-related tasks related to communication with ...

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How much do freelance remote csr jobs pay per hour?

As of May 31, 2026, the average hourly pay for freelance remote csr in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Csr vs Customer Service Representative?

AspectFreelance Remote CsrCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentTypically in-office or call center, fixed hours
CredentialsBasic customer service skills, sometimes certificationsHigh school diploma, customer service experience
Employer & IndustryFreelance platforms, various industriesCompanies across sectors, in-house or outsourced

Freelance Remote CSRs work independently, often on flexible schedules, using online platforms. Traditional Customer Service Representatives usually work in a fixed location with set hours. Both roles require customer service skills, but freelance CSRs often handle multiple clients, while in-house CSRs focus on one employer.

What cities are hiring for Freelance Remote Csr jobs? Cities with the most Freelance Remote Csr job openings:
What are the most commonly searched types of Remote Csr jobs? The most popular types of Remote Csr jobs are:
What states have the most Freelance Remote Csr jobs? States with the most job openings for Freelance Remote Csr jobs include:
Freelance Remote Csr jobs near you
Customer Service Representative - Remote

Customer Service Representative - Remote

OneTouch Direct

San Antonio, TX • Remote

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

382nd of 425 rated business services

Job description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED

Join Our Team as a Remote Customer Service Representative!

As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and an ability to think critically.
  • Ability to work independently and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet home office environment.
  • Previous experience in a call center or remote support role is a plus.

Required Equipment:

  • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
  • Hardwired internet connection (ethernet) required
  • USB headset (not wireless) with noise-canceling features
  • Webcam (external or integrated)
  • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home