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Freelance Onsite It Support Technician Jobs in Austin, TX

This role is based in Georgetown, TX and you MUST be able to work onsite a minimum of 4 days a week ... Technical Skills * 1+ years of IT support experience or equivalent (Degree, A+, or hands-on ...

Mentor and guide IT support technicians, ensuring their growth and optimal performance. * Issue Resolution: Address complex technical problems, serving as an escalation point for resolutions.

This role is based in Georgetown, TX and you MUST be able to work onsite a minimum of 4 days a week ... Work in a collaborative, supportive IT team * Make a direct impact on both corporate and retail ...

This role is based in Georgetown, TX and you MUST be able to work onsite a minimum of 4 days a week ... Work in a collaborative, supportive IT team * Make a direct impact on both corporate and retail ...

IT Production Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

IT Production Support Technician Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through ...

As an IT Support Engineer at our club, you will be responsible for providing technical assistance ... Certified Desktop Support Technician) are a plus. • Ability to work independently and ...

IT Service Support Technician

Austin, TX

$20.75 - $28.50/hr

... technology and business for our clients. We are seeking a Service Support Technician to join our ... Traveling onsite to the client as required (independent transportation is required). Requirements ...

IT Service Support Technician

Austin, TX · On-site

$20.75 - $28.50/hr

... technology and business for our clients. We are seeking a Service Support Technician to join our ... Traveling onsite to the client as required (independent transportation is required). Requirements ...

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Freelance Onsite It Support Technician information

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How much do freelance onsite it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for freelance onsite it support technician in Austin, TX is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Onsite IT Support Technician, and why are they important?

To thrive as a Freelance Onsite IT Support Technician, you need strong problem-solving abilities, knowledge of hardware and software troubleshooting, and typically a background in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and various operating systems is essential. Excellent communication, customer service orientation, and adaptability help you build trust and efficiently resolve client issues. These skills and qualities are crucial for delivering prompt, reliable support and maintaining client satisfaction in diverse technical environments.

What are some common challenges faced by Freelance Onsite IT Support Technicians when working with new clients?

Freelance Onsite IT Support Technicians often encounter challenges such as quickly adapting to unfamiliar IT environments, understanding unique client systems, and managing client expectations within tight timeframes. Building trust with new clients requires strong communication and problem-solving skills, as well as the ability to work independently without immediate backup. Additionally, technicians must stay up-to-date with a variety of hardware and software to troubleshoot diverse technical issues efficiently.

What does a Freelance Onsite IT Support Technician do?

A Freelance Onsite IT Support Technician provides technical assistance directly at a client's location, troubleshooting computer hardware, software, and network issues. They are responsible for installing, maintaining, and repairing IT systems, ensuring minimal downtime and smooth operation. As freelancers, they often work with multiple clients, responding to on-demand service requests. Their tasks can include setting up workstations, resolving connectivity problems, and providing user training or support as needed.

What is the difference between Freelance Onsite IT Support Technician vs IT Support Specialist?

AspectFreelance Onsite IT Support TechnicianIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+ often preferredSimilar certifications, often with additional vendor-specific credentials
Work EnvironmentIndependent, on-demand onsite support for clientsIn-house or remote support within organizations
Employer & Industry UsageFreelance/contract basis, various industriesTypically employed by a company or IT service provider

While both roles require technical certifications and involve troubleshooting hardware and software issues, Freelance Onsite IT Support Technicians work independently providing on-site services to multiple clients, whereas IT Support Specialists are usually employed by a single organization, offering ongoing support either remotely or on-site.

What are the most commonly searched types of Onsite It Support Technician jobs in Austin, TX? The most popular types of Onsite It Support Technician jobs in Austin, TX are:
What are popular job titles related to Freelance Onsite It Support Technician jobs in Austin, TX? For Freelance Onsite It Support Technician jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Freelance Onsite It Support Technician jobs in Austin, TX look for? The top searched job categories for Freelance Onsite It Support Technician jobs in Austin, TX are:
What cities near Austin, TX are hiring for Freelance Onsite It Support Technician jobs? Cities near Austin, TX with the most Freelance Onsite It Support Technician job openings:

IT Production Support Technician

Saronic Technologies

Austin, TX • On-site

$21.25 - $29.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. They are seeking an IT Production Support Technician to provide hands-on technical support across their manufacturing environment, ensuring critical systems operate reliably and efficiently.
Responsibilities:
• Provide frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations and displays, shop-floor networking, and connected IoT devices.
• Troubleshoot and resolve hardware, software, application, and network issues impacting production, with urgency and precision to minimize downtime.
• Act as a primary responder for manufacturing system incidents and coordinate cross-functional resolution efforts when necessary.
• Support data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; Python is a plus).
• Coordinate IT support with the broader IT team.
• Maintain knowledge base articles and support documentation for supported systems and processes.
Qualifications:
Required:
• Associate or bachelor’s degree in computer science, or related field (or equivalent experience).
• 3+ years of IT experience supporting manufacturing technology, or a similar role.
• Proficiency in troubleshooting hardware, software, and networking issues.
• Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
• Strong problem-solving mindset, attention to detail, and ability to prioritize tasks effectively.
Preferred:
• Experience with manufacturing systems (MES, PLCs, SCADA).
• Experience with industrial label printers (Zebra, ZPL, BarTender, etc.).
• Experience supporting production environments or shop-floor systems.
Company:
Saronic is building cutting-edge unmanned surface vehicles that enable maritime security and domain awareness by combining best-in-class hardware, software and artificial intelligence into one scalable, fully integrated platform. Founded in 2022, the company is headquartered in Austin, USA, with a team of 1001-5000 employees. The company is currently Late Stage.