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Freelance Onsite It Support Technician Jobs in Wisconsin

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

Sage IT Inc

Destop Support

Milwaukee, WI

As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing ... Provide IT support for on-site or off-site events and meetings including site setup, coordination ...

TRICOR Insurance

SUPPORT TECHNICIAN (80749)

Platteville, WI · On-site

$21 - $29/hr

TRICOR Insurance is in growth mode and looking to add an IT Support Technician. This role is responsible for providing support and assistance to internal staff relating to business applications and ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

Trust Point Inc.

IT Support Specialist

La Crosse, WI · On-site

We are currently seeking an experienced professional candidate to provide full-time IT support to our Trust Point Team. We offer a complete line of benefits including on-site workout facility, pet ...

Trust Point Inc.

IT Support Specialist

La Crosse, WI · On-site

We are currently seeking an experienced professional candidate to provide full-time IT support to our Trust Point Team. We offer a complete line of benefits including on-site workout facility, pet ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... • Provide IT support for on-site or off-site events and meetings including site setup ...

Menard, Inc

Internship - IT Support

Eau Claire, WI · On-site

$17.25/hr

DEPARTMENT: IT SUPPORT LOCATION: GENERAL OFFICE, EAU CLAIRE, WI REPORTS TO: TEAM LEAD, SENIOR MANAGER TRAVEL REQUIRED? NONE PAY RANGE: $17.25/HOUR Why Work for Menards? * Profit Sharing & 401K

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Freelance Onsite It Support Technician information

What are the key skills and qualifications needed to thrive as a Freelance Onsite IT Support Technician, and why are they important?

To thrive as a Freelance Onsite IT Support Technician, you need strong problem-solving abilities, knowledge of hardware and software troubleshooting, and typically a background in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and various operating systems is essential. Excellent communication, customer service orientation, and adaptability help you build trust and efficiently resolve client issues. These skills and qualities are crucial for delivering prompt, reliable support and maintaining client satisfaction in diverse technical environments.

What are some common challenges faced by Freelance Onsite IT Support Technicians when working with new clients?

Freelance Onsite IT Support Technicians often encounter challenges such as quickly adapting to unfamiliar IT environments, understanding unique client systems, and managing client expectations within tight timeframes. Building trust with new clients requires strong communication and problem-solving skills, as well as the ability to work independently without immediate backup. Additionally, technicians must stay up-to-date with a variety of hardware and software to troubleshoot diverse technical issues efficiently.

What does a Freelance Onsite IT Support Technician do?

A Freelance Onsite IT Support Technician provides technical assistance directly at a client's location, troubleshooting computer hardware, software, and network issues. They are responsible for installing, maintaining, and repairing IT systems, ensuring minimal downtime and smooth operation. As freelancers, they often work with multiple clients, responding to on-demand service requests. Their tasks can include setting up workstations, resolving connectivity problems, and providing user training or support as needed.

What is the difference between Freelance Onsite IT Support Technician vs IT Support Specialist?

AspectFreelance Onsite IT Support TechnicianIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+ often preferredSimilar certifications, often with additional vendor-specific credentials
Work EnvironmentIndependent, on-demand onsite support for clientsIn-house or remote support within organizations
Employer & Industry UsageFreelance/contract basis, various industriesTypically employed by a company or IT service provider

While both roles require technical certifications and involve troubleshooting hardware and software issues, Freelance Onsite IT Support Technicians work independently providing on-site services to multiple clients, whereas IT Support Specialists are usually employed by a single organization, offering ongoing support either remotely or on-site.

What are the most commonly searched types of Onsite It Support Technician jobs in Wisconsin? The most popular types of Onsite It Support Technician jobs in Wisconsin are:
What are popular job titles related to Freelance Onsite It Support Technician jobs in Wisconsin? For Freelance Onsite It Support Technician jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Freelance Onsite It Support Technician jobs in Wisconsin look for? The top searched job categories for Freelance Onsite It Support Technician jobs in Wisconsin are:
What cities in Wisconsin are hiring for Freelance Onsite It Support Technician jobs? Cities in Wisconsin with the most Freelance Onsite It Support Technician job openings:
Freelance Onsite It Support Technician jobs near you

IT Field Support Technician

LifeStance Health

Mequon, WI • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Lifestance Health rating

6.8

Company rating: 6.8 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

489th of 864 rated healthcare providers

Job description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
  • Belonging: We cultivate a space where everyone can show up as their authentic self.
  • Empathy: We seek out diverse perspectives and listen to learn without judgment.
  • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
  • One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Position Summary
We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to end-users, resolving IT incidents and service requests, and ensuring the smooth operation of hardware, software, and network systems. This is a hands-on role ideal for someone with a strong problem-solving mindset and excellent communication skills.
Compensation: $25.00 - $28.00/hour in addition to a competitive bonus plan
Duties / Responsibilities:
  • Provide first- and second-level technical support to users via phone, email, chat, and in-person
  • Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems
  • Configure and install workstations, laptops, printers, mobile devices, and other IT equipment
  • Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
  • Document all incidents, requests, and solutions in the ticketing system (e.g., ServiceNow, Jira, Zendesk)
  • Assist with onboarding and offboarding tasks, including setup and decommissioning of user devices
  • Monitor system performance and escalate issues as needed to senior IT staff or vendors
  • Maintain inventory of IT assets and track hardware/software assignments
  • Support video conferencing tools (e.g., Zoom, Microsoft Teams, Google Meet) and AV equipment
  • Contribute to knowledge base articles and technical documentation

Education and Experience:
  • High School Diploma or relative experience in similar role
  • 1-3 years of experience in a technical support or help desk role
  • Solid understanding of desktop operating systems (Windows 10/11, macOS), Microsoft 365, and basic networking
  • Experience with Active Directory, Exchange, VPNs, and remote access tools (e.g., TeamViewer, RDP)
  • Excellent troubleshooting, analytical, and communication skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Strong customer service orientation and a proactive approach to solving problems

Physical Requirements:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Preferred Skills:
  • IT certifications such as CompTIA A+, Network+, Microsoft MCP, or similar
  • Experience with ITIL processes and service desk metrics, ticketing systems (ServiceNow, Zendesk, ManageEngine)
  • Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF)
  • Knowledge of cloud platforms and SaaS applications

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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