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Freelance It Technician Jobs in Appleton, WI (NOW HIRING)

Valvoline

Entry-level Lube Tech/Technician

Neenah, WI · On-site

$16.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-level Lube Tech/Technician

Grand Chute, WI · On-site

$16.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

VIOC

Entry-level Lube Tech/Technician

Grand Chute, WI · On-site

$16.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

VIOC

Entry-level Lube Tech/Technician

Neenah, WI · On-site

$16.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

Technology Services LLC

Be Seen First

Operations Manager - Hands-On (IT / MSP)

Green Bay, WI · On-site

$70K - $80K/yr

... IT support or systems/network administration * Microsoft 365 Admin Center experience * Proven ability to troubleshoot and resolve technical issues * Experience mentoring or leading other technicians

AA2IT

Printer Technician

Oshkosh, WI

IT Field Technician Responsibilities: IT field technician - driving to client sites and providing general IT support to customers (retailers, banks, etc.), for break-fix and IMAC calls, and ...

PeopleSharp

Service Desk Technician (L2)

Kaukauna, WI · On-site

$60K - $70K/yr

We specialize in managed IT services, professional consulting, on-premise security, commercial ... Mentor and support junior service desk technicians * Deliver exceptional support for small to mid ...

PeopleSharp

Service Desk Technician (L2)

Kaukauna, WI · On-site

$60K - $70K/yr

We specialize in managed IT services, professional consulting, on-premise security, commercial ... Mentor and support junior service desk technicians * Deliver exceptional support for small to mid ...

PeopleSharp

Service Desk Technician (L2)

Kaukauna, WI · On-site

$60K - $70K/yr

We specialize in managed IT services, professional consulting, on-premise security, commercial ... Mentor and support junior service desk technicians * Deliver exceptional support for small to mid ...

Agiliti Health, Inc.

Biomedical Technician Intern

De Pere, WI · On-site

$14.50 - $19.25/hr

Theoretical and practical knowledge of electronic and mechanical technology, as well as familiarity ... genetic information, marital status, status as a veteran, military service, or any other ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... • Provide IT support for on-site or off-site events and meetings including site setup ...

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Freelance It Technician information

What are the key skills and qualifications needed to thrive as a Freelance IT Technician, and why are they important?

To thrive as a Freelance IT Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, usually supported by certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote support tools, ticketing systems, and antivirus or backup software is commonly required. Strong communication, time management, and customer service skills help build client trust and manage multiple projects independently. These abilities are crucial for delivering effective technical solutions, maintaining client satisfaction, and sustaining a successful freelance business.

What are some common challenges freelance IT technicians face when managing multiple clients simultaneously?

Freelance IT technicians often juggle multiple clients, which can present challenges in prioritizing urgent issues, maintaining consistent communication, and managing time effectively. It's important to set clear expectations with clients regarding response times and service levels, and to use tools for ticketing and scheduling to stay organized. Additionally, keeping up with a variety of systems and technologies across different clients requires ongoing learning and adaptability.

What are freelance IT technicians?

Freelance IT technicians are independent professionals who provide technical support and IT services to clients on a contract or project basis, rather than as full-time employees. They handle tasks such as troubleshooting computer issues, setting up networks, maintaining software and hardware, and providing cybersecurity solutions. Freelance IT technicians often work with multiple clients, ranging from small businesses to individuals, and may offer both on-site and remote support. Their flexible work arrangements allow them to adapt to the specific needs of each client and project.

What is the difference between Freelance It Technician vs IT Support Specialist?

AspectFreelance It TechnicianIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+ often preferredSimilar certifications, often required
Work EnvironmentIndependent, remote or on-site, project-basedTypically in-house or help desk, on-site or remote
Employer & Industry UsageSelf-employed, contracting for various clientsEmployed by companies or organizations
Search & Comparison IntentLooking for freelance or contract workSeeking full-time or support roles

Freelance It Technicians work independently, often on a project basis, providing flexible IT services to multiple clients. In contrast, IT Support Specialists are usually employed by a single organization, offering ongoing technical support. Both roles require similar certifications and skills, but differ mainly in employment structure and work environment.

What are the most commonly searched types of It Technician jobs in Appleton, WI? The most popular types of It Technician jobs in Appleton, WI are:
What are popular job titles related to Freelance It Technician jobs in Appleton, WI? For Freelance It Technician jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Freelance It Technician jobs in Appleton, WI look for? The top searched job categories for Freelance It Technician jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Freelance It Technician jobs? Cities near Appleton, WI with the most Freelance It Technician job openings:
Freelance It Technician jobs near you
Infographic showing various Freelance It Technician job openings in Appleton, WI as of May 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution.
IT Support Desk Engineer II

IT Support Desk Engineer II

Heartland Business Systems LLC

Little Chute, WI • On-site

Full-time

Posted 21 days ago

Heartland Business Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

59th of 204 rated it services

Job description

Job Type
Full-time
Description
Position Summary:
This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.
Roles and Responsibilities/ Essential Functions:
  • Respond to auto generated ticket alerts both critical and non-critical.
  • Monitor and work tickets in ticket system for client submitted requests.
  • Acknowledge and respond to tickets based on Managed Services SLA.
  • Be part of a phone call queue for client call in requests.
  • Review monthly client reports and provide resolutions solutions based on generated reports.
  • Escalate tickets to internal departments and clients IT departments.
  • Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
  • Remote application and hardware support for switches, routers, firewalls, servers, and storage.
  • Monitor and analyze customer networks, systems, backups, and security appliances.
  • Work with customer's primary field engineer to perform work on an as needed basis.
  • From time to time, project manage internal department initiatives.
  • Contribute and enhance internal department process/system documentation
  • Follow policies and procedures on a department and per client basis.
  • Conduct training of customers or colleagues in both formal and informal environments.
  • Maintain documentation of customer technical information as it relates to procedures, servers, applications, infrastructure, and remote support instructions.
  • Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation).
  • Minimum of 75% utilization per fiscal year prorated based on start date. These requirements will be balanced against professional development and on the job training. Utilization metrics will be re-evaluated on an annual basis.
  • Perform other duties, as assigned

Requirements
Competencies:
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability - Ability to adapt to change in the workplace.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
  • Honesty / Integrity - Ability to be truthful and be credible in the workplace.
  • Innovative - ability to look beyond the standard solutions
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.
  • Resource Management - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
  • Strategic Planning - ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Required Experience:
  • 3+ years' experience working in an IT service role, systems administration, and network administration.

Preferred Experience:
  • 5 years' experience troubleshooting Microsoft Windows endpoints in domain and workgroup environment.
  • 4+ years' experience working in a customer facing IT service role
  • Advanced knowledge of the following: Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android).
  • Advanced knowledge of Microsoft Windows Desktop & Server Operating System.

Required Skills, Education and/ or Certifications:
  • Associate degree in a technology-related field or a combination of education and relevant experience
  • Customer service-oriented skillset
  • Advanced knowledge of Microsoft Windows Operating System
  • Basic knowledge of network printing
  • Basic knowledge of Antivirus software packages
  • Basic knowledge of core server administration within Microsoft Windows Server
  • Basic knowledge of Mac OS
  • Basic knowledge of mobile operating systems: Apple iOS and Android

Preferred Skills, Education and/ or Certifications:
  • Bachelor's degree in a technology-related field.
  • Three or more of the following certifications: A+, Network +, Server+, Microsoft O365 or Azure certifications, Cisco Certification Technician (CCT)
  • Advanced knowledge of Cisco, HP, Palo Alto networking infrastructure, ConnectWise Manage and Automate, VMware, vSphere, and LogicMonitor, Veem Backup

Equal Opportunity Employer - Including Disabled and Veterans
#HBS

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