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Freelance Home Based Chat Support Jobs (NOW HIRING)

Northeast Family Services

Clinician - Home Based

Salem, NH · On-site

$55 - $60K/hr

The ISO Home Based Clinician reports to the clinical supervisor and serves as a primary therapist ... support to families as utilized. * Early evening availability required for working hours. Most ...

Northeast Family Services

Clinician - Home Based

Salem, NH · On-site +1

$55 - $60K/hr

The ISO Home Based Clinician reports to the clinical supervisor and serves as a primary therapist ... support to families as utilized. * Early evening availability required for working hours. Most ...

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Freelance Home Based Chat Support information

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How much do freelance home based chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for freelance home based chat support in the United States is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Home Based Chat Support, and why are they important?

To thrive as a Freelance Home Based Chat Support, you need strong written communication skills, fast and accurate typing, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software, and CRM systems like Zendesk or Freshdesk is typically required. Excellent problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient and empathetic customer interactions, leading to high satisfaction and effective issue resolution in a remote work environment.

What are the main challenges freelance home-based chat support professionals face, and how can they be addressed?

Freelance home-based chat support professionals often encounter challenges such as maintaining consistent productivity, managing multiple chat conversations simultaneously, and ensuring clear communication without face-to-face interaction. To address these, it's important to establish a dedicated, distraction-free workspace, use productivity tools to organize tasks, and continually refine written communication skills. Regular feedback from clients or team leads can also help identify areas for improvement and ensure high-quality support.

What is a Freelance Home Based Chat Support job?

A Freelance Home Based Chat Support job involves providing customer service or technical assistance through online chat platforms while working remotely from home. Freelancers handle customer inquiries, resolve issues, and provide information about products or services via chat, often for multiple clients or companies. This role typically requires good communication skills, fast typing abilities, and access to a reliable internet connection. The freelance nature of the job allows for flexible working hours and the opportunity to work with various businesses.

What is the difference between Freelance Home Based Chat Support vs Freelance Customer Service Representative?

AspectFreelance Home Based Chat SupportFreelance Customer Service Representative
CredentialsBasic communication skills, sometimes specific product knowledgeSimilar; may require product or industry knowledge
Work EnvironmentHome-based, online chat platformsHome-based, phone or online chat
Employer & Industry UsageCompanies seeking online customer engagementBusinesses across various sectors providing customer support
Search & Comparison IntentOften searched together due to similar rolesCommonly compared as alternative customer support roles

Freelance Home Based Chat Support and Freelance Customer Service Representative roles both involve assisting customers remotely. Chat support focuses on online text communication, while customer service reps may handle calls or chats. Both require good communication skills and industry knowledge, but chat support emphasizes online interaction, making it ideal for those seeking flexible, home-based online roles.

More about Freelance Home Based Chat Support jobs
What cities are hiring for Freelance Home Based Chat Support jobs? Cities with the most Freelance Home Based Chat Support job openings:
What are the most commonly searched types of Home Based Chat Support jobs? The most popular types of Home Based Chat Support jobs are:
What states have the most Freelance Home Based Chat Support jobs? States with the most job openings for Freelance Home Based Chat Support jobs include:
What job categories do people searching Freelance Home Based Chat Support jobs look for? The top searched job categories for Freelance Home Based Chat Support jobs are:
Freelance Home Based Chat Support jobs near you
Infographic showing various Freelance Home Based Chat Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $33,789 per year, or $16.2 per hour.
Clinician - Home Based

Clinician - Home Based

Northeast Family Services

Claremont, NH • On-site, Remote

$55 - $60K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Ready for a summer schedule that works for you? ☀️
Summer Fun Fridays at Northeast Family Services!
We close at 12:30pm every Friday from Memorial Day through Labor Day - giving our team more time to relax, recharge, and enjoy the summer sunshine!
$1000 STAY-ON BONUS!
Northeast Family Services is a premier mental health provider with over 20 years of experience providing services to children, youth, and families. Are you looking for a rewarding career helping children, adults and families thrive? If you're a dedicated mental health professional seeking a new role, we are looking for YOU! Don't miss this opportunity to join a rapidly growing and well-regarded organization.
The ISO Home Based Clinician reports to the clinical supervisor and serves as a primary therapist and contact for all in-home clients assigned. The ISO Clinician utilizes evidence-based treatment methodologies and ensures the effective implementation of all in-home treatment and programming for clients on their caseload.
Positions are available NOW throughout New Hampshire!
Responsibilities include:
  • Maintains assigned caseload and ensures the proper implementation of in-home services in accordance with referrals made by DCYF.

  • Works collaboratively with DCYF to respond to referral requests, create treatment plans, participate in treatment meetings, and provide regular clinical documentation.

  • Develops treatment plans with measurable and attainable goals in collaboration with families and DCYF.

  • Adheres to all documentation requirements of service delivery including assessment writing and report writing.

  • Participates in reporting progress to the court system through in person appearances and written reporting as requested.

  • Provides therapeutic intervention to children, adults, and families as assigned in home and community-based settings.

  • Provides parent education and supervised visitation to children, adults, and families in home and community-based settings.

  • Serves as clinical lead on cases when multiple providers are assigned.

  • Interfaces with DCYF, the NH court system, schools, behavioral health providers, and any other involved members of the treatment team as necessary to provide quality service delivery.

  • On-call rotation: responsible for responding to phone to provide support to families as utilized.
  • Early evening availability required for working hours. Most visits to clients are in the afternoon or early evenings. Must have flexible availability to work due to this. Schedule/hours are subject to our clients needs.

  • Successfully assesses client risk on an ongoing basis and consult with clinical supervisor regarding any safety concerns.

  • Transportation of clients, including children and adults, requiring car seat and booster seat installation.

  • Ability to successfully document all clinical contacts and documentation through Electronic Health System.

  • Other duties as assigned.

Qualifications:
  • Master's Degree with a major in social work, counseling, psychology or related human services field valid under NH state guidelines.

  • Two years minimum clinical experience working with children, adolescents, youth and families in a home or community setting preferred

OR
  • Bachelor's Degree with a major in social work, counseling, psychology or related human services field valid under NH state guidelines.

  • Five years minimum clinical experience working with children, adolescents, youth and families in a home or community setting preferred

AND
  • Valid driver's license with reliable and consistent access to a vehicle; proof of insurance is required
  • Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
  • Access to high speed, secure internet required.

Benefits: (Full time employees)
  • Health, dental & vision
  • Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day

  • 3 weeks paid vacation

  • 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)

  • Generous sick time including mental health days 401k retirement plan with up to 4% match

  • Voluntary short and long-term disability

  • Voluntary Life Insurance

  • Mileage reimbursement

  • Longevity award - Monetary bonus and a vacation day annually

  • Company provided laptop and cell phone

  • Opportunity for professional growth

  • Supervision for licensure provided

  • Tuition Reimbursement

  • Personal cell phone discount

Compensation:
Full-time: Salary $55-$60k

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