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Evening Home Based Chat Support Jobs (NOW HIRING)

Oates Energy

Chat Support Agent

Jacksonville, FL · On-site +1

$26 - $37/hr

Demonstrate strong competence in chat-based support and familiarity with Customer Relationship Management (CRM) software. * Exhibit superior written communication abilities capable of explaining ...

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ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

... Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys helping people, communicating online, and working independently from home. No extensive ...

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Evening Home Based Chat Support information

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How much do evening home based chat support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for evening home based chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Evening Home Based Chat Support vs Evening Remote Customer Service Representative?

AspectEvening Home Based Chat SupportEvening Remote Customer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional product knowledge
Work EnvironmentHome-based, online chat platformHome-based, phone or online chat
Industry UsageCustomer support, tech support, e-commerceCustomer support across various industries
Search & Comparison IntentFocus on chat-based roles in evening hoursFocus on remote customer service roles in evening hours

Both roles involve providing customer support from home during evening hours. The main difference lies in the communication method: Evening Home Based Chat Support primarily uses online chat, while Evening Remote Customer Service Representatives may handle calls or chats. Both require similar skills and credentials, making them closely related roles in the customer service industry.

What cities are hiring for Evening Home Based Chat Support jobs?

Cities with the most Evening Home Based Chat Support job openings:

What are the most commonly searched types of Home Based Chat Support jobs?

The most popular types of Home Based Chat Support jobs are:

What states have the most Evening Home Based Chat Support jobs?

States with the most job openings for Evening Home Based Chat Support jobs include:

Evening Home Based Chat Support jobs near you

Chat Support Agent

Oates Energy

Jacksonville, FL • On-site, Remote

$26 - $37/hr

Full-time

Posted 2 days ago

New

Job description

This is a remote position.

Summary
Our Administration division is looking for a committed and articulate individual to step into the Chat Support Agent position. As the main liaison for clients utilizing digital messaging channels, you will play a critical role in addressing their needs promptly and effectively. Success in this role hinges on your capacity to solve problems swiftly while projecting a friendly and professional attitude, which directly supports our brand image and drives customer satisfaction. This opportunity allows you to make a tangible impact on operational efficiency within a dynamic setting, blending technical competence with superior people skills.

Responsibilities
  • Provide prompt and precise answers to client questions through real-time chat platforms.
  • Diagnose and fix problems concerning products, services, or account credentials following standard operating procedures.
  • Record all client communications and case specifics accurately in the support system for tracking and review.
  • Refer complicated or unsolved situations to senior team members or appropriate departments as needed.
  • Uphold a professional and compassionate approach while handling several chat conversations at once.
  • Keep current with product updates, policy revisions, and service announcements to ensure accurate client guidance.
  • Work alongside teams from other departments to spot recurring trends and recommend enhancements to support workflows.
Requirements
  • Possess between one and three years of experience in customer service, support functions, or a similar administrative capacity.
  • Demonstrate strong competence in chat-based support and familiarity with Customer Relationship Management (CRM) software.
  • Exhibit superior written communication abilities capable of explaining intricate details simply and clearly.
  • Show strong analytical skills for problem-solving and a dedicated focus on customer needs.
  • Manage multiple tasks efficiently without compromising accuracy or attention to detail.
  • Be fully equipped for remote or hybrid work arrangements with stable internet access.
  • Receive a competitive salary package ranging from $26 to $32 per hour, determined by relevant experience.
Benefits
  • Competitive hourly compensation ($26–$32/hour)
  • Flexible remote or hybrid work options
  • Opportunities for professional growth and development
  • Supportive team environment focused on work-life balance
EEO Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.