ZipRecruiter

Log In

1

Evening Home Based Chat Support Jobs (NOW HIRING)

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour ... Performance-based incentives and recognition programs. * This role may require occasional evening ...

Shine Early Learning

Home Based Visitor

New York, NY · On-site +1

$50K - $57K/yr

Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

Shine Early Learning

Home Based Visitor

New York, NY

$50K - $57K/yr

Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

Mountain Valley Hospice

Licensed Practical Nurse

Elkin, NC · On-site

$23.75 - $32.25/hr

Make a Difference When It Matters Most As an Evening Home Care LPN, you'll provide skilled nursing care, comfort, and support to hospice patients and families in their homes during evening hours.

next page

Showing results 1-20

All JobsEvening Home Based Chat Support Jobs

Evening Home Based Chat Support information

See salary details

$14

$26

$44

How much do evening home based chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for evening home based chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Evening Home Based Chat Support vs Evening Remote Customer Service Representative?

AspectEvening Home Based Chat SupportEvening Remote Customer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional product knowledge
Work EnvironmentHome-based, online chat platformHome-based, phone or online chat
Industry UsageCustomer support, tech support, e-commerceCustomer support across various industries
Search & Comparison IntentFocus on chat-based roles in evening hoursFocus on remote customer service roles in evening hours

Both roles involve providing customer support from home during evening hours. The main difference lies in the communication method: Evening Home Based Chat Support primarily uses online chat, while Evening Remote Customer Service Representatives may handle calls or chats. Both require similar skills and credentials, making them closely related roles in the customer service industry.

What cities are hiring for Evening Home Based Chat Support jobs? Cities with the most Evening Home Based Chat Support job openings:
What are the most commonly searched types of Home Based Chat Support jobs? The most popular types of Home Based Chat Support jobs are:
What states have the most Evening Home Based Chat Support jobs? States with the most job openings for Evening Home Based Chat Support jobs include:
Evening Home Based Chat Support jobs near you

Live Chat Support Agent

Gotham Biotech

Portland, ME • Remote

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

This is a remote position.

Posting Title: Live Chat Support Agent
Industry: Customer Service & Digital Support
Salary: $23–$25 per hour

Summary
We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will serve as the primary point of contact for customers seeking real-time assistance with inquiries, technical issues, account management, and product guidance. Your ability to communicate clearly, resolve problems efficiently, and maintain a positive customer experience will directly impact customer satisfaction, retention, and brand loyalty. This position requires a proactive mindset, strong written communication skills, and the ability to multitask in a fast-paced, high-volume environment. You’ll work closely with cross-functional teams to escalate complex issues, provide feedback on customer pain points, and contribute to continuous service improvement. This is a remote opportunity ideal for professionals passionate about delivering exceptional digital support and driving customer success.


Responsibilities
  • Provide real-time, accurate, and professional support via live chat to customers across multiple platforms.
  • Troubleshoot technical issues, account access problems, and product-related inquiries with precision and speed.
  • Guide customers through onboarding, feature usage, and troubleshooting steps using clear, concise, and customer-friendly language.
  • Resolve customer issues independently, escalating complex cases to appropriate departments when necessary.
  • Maintain detailed and accurate records of all customer interactions in the CRM system.
  • Collaborate with product, technical, and marketing teams to share insights on recurring customer challenges and suggest improvements.
  • Adhere to SLAs, response time targets, and quality assurance standards.
  • Contribute to knowledge base articles and internal documentation to improve team efficiency.
  • Monitor chat volume and proactively manage workload during peak periods.


Requirements
Requirements:
  • 3–7 years of proven experience in customer support, preferably in a live chat or digital support environment.
  • Excellent written communication skills with a professional tone, grammar accuracy, and clarity under pressure.
  • Strong problem-solving and critical thinking abilities to diagnose and resolve customer issues efficiently.
  • Proficiency in using CRM systems, ticketing platforms, and live chat software (e.g., Zendesk, Freshdesk, Intercom).
  • Ability to multitask, manage multiple chat sessions simultaneously, and maintain composure during high-volume periods.
  • Self-motivated with a customer-first mindset and a commitment to delivering consistent, high-quality service.
  • Reliable internet connection and a quiet, distraction-free workspace for remote work.
  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
---

Additional Information
  • Remote position with flexible scheduling options.
  • Ongoing training and career development opportunities provided.
  • Performance-based incentives and recognition programs.
  • This role may require occasional evening or weekend availability to support global customers.

Benefits

  • Health insurance (medical, dental, vision)

  • Paid time off (PTO) — vacation, sick days, personal days

  • Paid holidays

  • 401(k) retirement plan

  • Life insurance

  • Short‑term and long‑term disability insurance