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Freelance Ecommerce Assistant information

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How much do freelance ecommerce assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for freelance ecommerce assistant in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Freelance Ecommerce Assistant vs Ecommerce Virtual Assistant?

AspectFreelance Ecommerce AssistantEcommerce Virtual Assistant
CredentialsBasic ecommerce platform knowledge, customer service skillsSimilar credentials, often with additional admin or communication skills
Work EnvironmentRemote, freelance basis, project-basedRemote, often employed by agencies or companies
Employer & IndustryIndividual entrepreneurs, small to medium online storesOnline retailers, ecommerce agencies, larger brands
Search & Comparison IntentLooking for flexible, project-based ecommerce supportSeeking ongoing virtual assistance for ecommerce tasks

The main difference is that a Freelance Ecommerce Assistant typically works independently on specific projects, offering flexible support for online stores. An Ecommerce Virtual Assistant often provides ongoing administrative and operational support remotely, usually through an agency or employer. Both roles require similar skills but differ in employment structure and scope of work.

How does a Freelance Ecommerce Assistant typically coordinate with clients and other remote team members?

As a Freelance Ecommerce Assistant, clear and consistent communication is essential since you often work remotely with clients and other team members such as marketers, designers, and fulfillment staff. Most coordination happens through project management tools, email, and video calls to discuss updates, campaign results, or changes in product listings. It's important to be proactive in providing progress reports, asking clarifying questions, and keeping shared documentation organized. This collaborative approach ensures that everyone stays aligned on objectives and deadlines, helping ecommerce operations run smoothly.

What are the key skills and qualifications needed to thrive as a Freelance Ecommerce Assistant, and why are they important?

To thrive as a Freelance Ecommerce Assistant, you need a solid understanding of online retail processes, product listing optimization, and customer service, often supported by experience with ecommerce platforms like Shopify, WooCommerce, or Amazon Seller Central. Familiarity with inventory management tools, order processing systems, and basic photo editing or spreadsheet software is typically required. Excellent organizational skills, attention to detail, and proactive communication make a candidate stand out in this role. These skills and qualities ensure efficient store operations, positive customer experiences, and the flexibility to adapt to rapidly changing ecommerce demands.

What is a Freelance Ecommerce Assistant?

A Freelance Ecommerce Assistant is an independent contractor who supports online businesses with tasks such as product listing, order processing, customer service, and inventory management. They typically work remotely and assist ecommerce store owners with day-to-day operations to help improve efficiency and sales. Their responsibilities may also include managing online marketplaces like Amazon or eBay, handling basic website updates, and coordinating with suppliers. Freelance Ecommerce Assistants are hired on a project or hourly basis, providing flexibility for both the business and the assistant.
More about Freelance Ecommerce Assistant jobs
What cities are hiring for Freelance Ecommerce Assistant jobs? Cities with the most Freelance Ecommerce Assistant job openings:
What job categories do people searching Freelance Ecommerce Assistant jobs look for? The top searched job categories for Freelance Ecommerce Assistant jobs are:
Freelance Ecommerce Assistant jobs near you
Infographic showing various Freelance Ecommerce Assistant job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 33% As Needed, 53% Full Time, 8% Part Time, 1% Contract, and 1% Summer. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,407 per year, or $18.9 per hour.
E-Commerce Assistant Manager

E-Commerce Assistant Manager

Roche Bros. Supermarkets

Sudbury, MA • On-site

Full-time

Posted 1 hour ago

Roche Bros. Supermarkets rating

7.0

Company rating: 7.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Overview
Support the E-Commerce Manager in effectively managing the personal shopping and delivery driver team for quality, productivity, profitability and efficiency. Will help plan, organize, coordinate and schedule multiple online orders to be completed within a given time frame while providing our customer the best product we have to offer and outstanding customer service. The Assistant E-Commerce Manager must be an effective communicator who can lead, coach, direct and teach others. The Assistant E-Commerce Manager will function as the department manager in his/her absence.
Minimum Qualifications
  • Must be 18 years of age with High School diploma or equivalent.
  • Complete training in the E-Commerce department.
  • Ability to display initiative and work with limited supervision.
  • Must possess the ability to handle multiple orders within a given time frame.
  • Must demonstrate basic computer knowledge with willingness to learn.
  • Capable of following verbal directions, organized, self-confident, and committed to excellence.
  • Ability to display initiative and work with limited supervision.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a scheduled based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
  • Commit to the "Golden Rule" and work with other associates to build a strong E-Commerce team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Treat customers and associates in a courteous and friendly manner.
  • Coordinating orders and delivery with shopping manager.
  • Proper "on location" customer service and communication.
  • Work efficiently and at an acceptable pace.
  • Handling each picked transaction in an efficient and organized manner, assuring that each item is the finest and freshest the store has to offer.
  • Ensure all new department associates receive proper review and indoctrination of job descriptions, goals, and objectives.
  • Ensure fair and consistent treatment in administering discipline to promote high associate morale.
  • Master the store layout for efficient picking procedures and demonstrate product knowledge.
  • Pick, store and label products correctly, and arrange totes for easy access and proper delivery.
  • Works carefully to reduce shrink and damage of merchandise.
  • Effectively control proper storage limiting shrink and damaged goods.
  • Retrieves and fills customer's orders accurately and on time.
  • Properly handle and maintain all computer hardware.
  • Notifying the shopping manager of customer comments and complaints, security problems, incorrect prices and errors or problems with UPC codes and products problems (damages or out of stock).
  • Ensure all wage and hour policies and regulations are adhered to.
  • Assist department manager with work schedules and breaks; achieve payroll consistently by scheduling with budget.
  • Follow proper hand washing, good sanitation, food storage and handling procedures.
  • Maintain a neat personal appearance including proper uniform and dress code.
  • Practice the "Cleaner's Creed" and proper sanitation procedures.
  • Practice careful product handling and proper temperature storage of every product picked.

Secondary Job Functions:
  • Ensure that all customer orders are correctly charged, refunded and/or credited.
  • Effectively communicating with customers out of stocks, substitutions, pick-up, and delivery schedule changes.
  • Motivate associates by consistently praising, recognizing and involving. Devote proper time and attention to training.
  • Guarantee outstanding product quality and timely service through cooperation with store manager; assuring that each item is picked, stored and delivered without compromise of Roche Bros.
  • Assure that all picked items are of highest quality and freshness, and that all orders are properly tagged and stored for easy retrieval and shipping.
  • Ensure compliance with company policies and procedures (and thus compliance with all state and federal laws applicable to our industry).
  • Responsible for maintaining all e-commerce equipment, ensuring it is in proper working order and condition, including delivery vehicles, cell phones, and GPS systems.
  • Other duties assigned by management.

Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, reaching at waist or overhead, and stooping.
34-66% (F) Frequently
Standing or walking on tile or concrete, handling, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Mobile device or tablet, Bluetooth scanners, printers, POS lane, electronic scale, u-boats / carts, delivery vehicle, delivery totes, GPS, cell phones
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and occasionally outside and may include exposure to hot and cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.

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