ZipRecruiter

Log In

1

Freelance Customer Success Jobs in Basking Ridge, NJ

F2

Product Marketing Lead

New York, NY · On-site

$150K - $250K/yr

You will work at the center of Product, Growth, Sales, Customer Success, and leadership. The role ... Manage agencies, freelancers, and specialist contributors while remaining accountable for the brief ...

Dataiku

Head of Design

New York, NY · On-site +1

... Product, Sales, Customer Success, and Executive Leadership. You'll balance strategic brand ... Experience managing agencies and freelance partners * Interest in AI-powered creative tools and ...

Solomon Page

Brand Designer

Manhattan, NY · On-site

$60 - $65/hr

... customer-facing touchpoints. * This is a freelance assignment. Pay rate range: $60-$65/hour ... The success of Solomon Page reflects an organic growth strategy supported by a highly ...

Getty Images

Senior Photo Editor, Sport

New York, NY · On-site +1

$66K - $99K/yr

The Editorial team provides our customers with premium, differentiated visuals across news, sports ... Oversee or collaborate with onsite teams (editors, photographers, freelancers), ensuring that ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsFreelance Customer Success JobsFreelance Customer Success Jobs in Basking Ridge, NJ

Freelance Customer Success information

See Basking Ridge, NJ salary details

$11

$24

$48

How much do freelance customer success jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for freelance customer success in Basking Ridge, NJ is $24.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.01 per hour, depending on experience, location, and employer.

What is a freelance customer success?

A Freelance Customer Success professional is an independent contractor who works with companies to help their customers achieve desired outcomes with a product or service. They focus on building strong relationships, addressing customer concerns, onboarding new clients, and ensuring satisfaction and retention. Unlike full-time employees, freelancers work on a project or contract basis and may support multiple clients at once. Their responsibilities can include providing support, conducting training sessions, gathering feedback, and collaborating with internal teams to improve the customer experience.

How do freelance customer success professionals typically collaborate with client teams?

Freelance customer success professionals often work remotely and integrate with client teams through regular virtual meetings, email updates, and shared project management tools. While they may not be on-site, they are expected to maintain close communication with account managers, support agents, and product teams to ensure customer goals are met. Building strong relationships and a clear understanding of client processes is key to aligning on objectives and delivering value. Effective freelancers are proactive in reaching out and providing insights, often acting as both advocates for the customer and liaisons to internal stakeholders.

What are the key skills and qualifications needed to thrive as a freelance customer success, and why are they important?

To thrive as a Freelance Customer Success Specialist, you need a solid understanding of customer relationship management, onboarding strategies, and industry-specific knowledge, often supported by experience with SaaS products or client-facing roles. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer support tools such as Zendesk or Intercom, is typically required. Outstanding communication, problem-solving abilities, and proactive client engagement are soft skills that set top performers apart. These capabilities ensure clients achieve their goals, drive retention, and foster long-term business partnerships in a dynamic, remote work environment.

What is the difference between Freelance Customer Success vs Customer Support Specialist?

AspectFreelance Customer SuccessCustomer Support Specialist
CredentialsExperience in customer success, CRM tools, communication skillsTechnical knowledge, communication skills, troubleshooting experience
Work EnvironmentRemote, flexible, project-basedOffice or remote, often scheduled shifts
Employer & IndustryStartups, SaaS companies, consulting firmsTech companies, service providers, retail
Search & Comparison IntentSeeking freelance roles in customer successLooking for customer support roles

Freelance Customer Success professionals focus on proactive account management, onboarding, and ensuring customer retention, often working independently. Customer Support Specialists handle technical issues, troubleshooting, and reactive support. While both roles require strong communication skills, freelance customer success emphasizes relationship building and strategic engagement, whereas customer support is more technical and issue-focused.

What are the most commonly searched types of Customer Success jobs in Basking Ridge, NJ?

The most popular types of Customer Success jobs in Basking Ridge, NJ are:

What job categories do people searching Freelance Customer Success jobs in Basking Ridge, NJ look for?

The top searched job categories for Freelance Customer Success jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Freelance Customer Success jobs?

Cities near Basking Ridge, NJ with the most Freelance Customer Success job openings:

Freelance Customer Success jobs near you
Infographic showing various Freelance Customer Success job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $51,908 per year, or $25 per hour.

English to Turkish MTPE & AI Translation Evaluator (Software Localization) USA

Acclaro

New York, NY • Remote

Contractor

Posted 7 days ago

Job description

Freelance English to Turkish Software Localization MT/LLM Evaluator

Remote | US, Canada & Latin America Time Zones

Are you a native Turkish linguist with extensive experience in software localization, IT translation, cloud computing, SaaS platforms, or enterprise technology?

We are expanding our network of experienced freelance localization professionals to support large-scale multilingual technology projects for globally recognized software and technology companies.

This opportunity is ideal for translators, localization specialists, MTPE professionals, and language quality experts who want to work on cutting-edge AI and machine translation initiatives while enjoying the flexibility of remote freelance collaboration.

If you are passionate about language quality, technology, and ensuring that software experiences sound natural and accurate for Turkish users, we would love to hear from you.

About Acclaro

Acclaro combines cultural and language expertise with AI technology to help brands expand their global reach, connect meaningfully with customers, and build strong brand recognition worldwide. As a trusted partner to many leading global brands, our mission is to blend human linguistic expertise with advanced technology, delivering high-quality and culturally relevant localization solutions. Our AI-powered platform accelerates time to market and ensures measurable results, while our global team of language, country, and technology experts develops localization strategies that empower success in any market. 

Position Overview 
  • Language Pair: English to Turkish (Turkey) 
  • Domain: IT, Cloud Computing, SaaS, and Software Localization, AI/LLM Output Review
  • Experience: Demonstrated professional translation experience in IT/software domains 
  • Location requirement: Must be based in a US, Canada, or Latin America time zone 
  • Employment type: Freelance / Independent Contractor
Responsibilities 
  • MT/LLM Evaluation: Review machine-translated and AI-generated Turkish content for accuracy, fluency, and usability, determining whether content is publication-ready or requires post-editing.
  • Linguistic Quality Assessment: Identify and classify translation errors according to established quality frameworks, including: Mistranslations, Omissions and additions, AI hallucinations, Grammar and syntax errors, Spelling and punctuation issues, Terminology inconsistencies, Tone and style issues, Formatting and localization issues.
  • Terminology & Localization Validation: Verify adherence to approved terminology and style guides; Ensure accurate handling of variables, placeholders, UI strings, and formatting requirements; Validate consistency across software interfaces and technical documentation.
  • Quality Improvement: Provide linguistic feedback to improve MT and AI translation quality; Follow project-specific quality frameworks and localization guidelines; Collaborate with localization managers, quality leads, and project teams; Maintain high standards of linguistic accuracy and user experience.

Requirements

  • Native fluency level in Turkish (Turkey) with an excellent, nuanced command of written English. 
  • Minimum 5 years of professional freelance experience specializing in software localization, IT translation, MT Evaluation, MT Post-Editing, AI Translation Review.  
  • Bachelor's degree in Translation, Linguistics, Languages, Localization, or a related field.
  • Currently residing and operating within a US, Canada, or Latin America time zone.
  • Strong understanding of software localization workflows and industry best practices.
  • Ability to assess translation quality independently and consistently.
  • Experience working with leading technology companies, software vendors, SaaS providers, or enterprise IT organizations is preferred.

Benefits

  • Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines. 
  • Long-Term Collaboration Opportunities: We aim to build lasting partnerships with our freelance linguists; successful candidates will become part of our preferred talent pool for ongoing, periodic project assignments. 
  • Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and global brand content. 
  • Elite Projects: Build your portfolio by working on software utilized by millions of global users daily.