PR · Remote
$12/hr
... review BEFORE starting your application! Set your own schedule.Get paid.Enjoy the Freelance life ... Contract earnings $12 per hour Pay is determined by your phone call status when assisting customers ...
Quick apply
PR · Remote
$12/hr
... review BEFORE starting your application! Set your own schedule.Get paid.Enjoy the Freelance life ... Contract earnings $12 per hour Pay is determined by your phone call status when assisting customers ...
| Aspect | Freelance Call Reviewer | Freelance Customer Service Agent |
|---|---|---|
| Credentials | Basic communication skills, sometimes industry-specific knowledge | Customer service experience, communication skills, sometimes certifications |
| Work Environment | Remote, flexible hours, often project-based | Remote or on-site, flexible or fixed schedules |
| Employer & Industry | Market research firms, review platforms, media companies | Retail, telecom, tech companies, customer support centers |
| Search & Comparison Intent | Evaluating review tasks, quality assurance roles | Customer interaction, support roles, client satisfaction |
While both roles involve communication and remote work, Freelance Call Reviewers focus on evaluating call recordings for quality and compliance, whereas Freelance Customer Service Agents handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
The most popular types of Call Reviewer jobs in Puerto Rico are:
For Freelance Call Reviewer jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Freelance Call Reviewer jobs in Puerto Rico are:
PR • Remote
$12/hr
Full-time
Re-posted 13 days ago
Puerto Rico APR
Please apply from alaptopordesktop.
Three things to DECIDE if contract work is for you:
What Omni looks for in INDEPENDENT Contractors:
Omni Platform Overview - Click to download & review BEFORE starting your application!
Set your own schedule.Get paid.Enjoy the Freelance life.
Work from home
No hassles of commuting
Gain experience in different industries
Competitive pay rates
Overview
As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.
Schedule:
Flexible work schedule options available
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you (within client hours of operation)
Earnings & Revenue:
Contract earnings $12 per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
Exceptional written and verbal communication skills
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
Wired USB headset with microphone for clear communication
High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Valid and up-to-date antivirus software installed
Smart phone, Android tablet or iPad needed for authentication into client and Omni systems
Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
Quiet, uninterrupted space
Organized desk area
Contractual Relationship:The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your contractual relationship with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
Sourced by ZipRecruiter
Strategic planning consulting services
51 - 200 Employees
Englewood, CO, US
2016