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Freelance Application Production Support Jobs (NOW HIRING)

CYNET SYSTEMS

Application Support

New York, NY · On-site

$45 - $50/hr

Pay Range: $45hr - $50hr Requirement/Must Have: * 8-12 years in Application/Production Support. * Strong ITIL process knowledge. * Stakeholder management experience. * Experience in onsite-offshore ...

rxbenefits

Production Support Analyst

Birmingham, AL

The Production Support Analyst acts as a liaison between the Application Development team and users, documenting and reporting issues that cannot be resolved to the Application Development team and ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Analyst will be a key production resource supporting BY WMS system. This position is responsible for providing the highest quality application production support to business partners. The primary ...

Wipro Limited

Java Production Support

Charlotte, NC · On-site

$60K - $135K/yr

Strong application production support background. * Must have AWS knowledge. * Nice to have Azure cloud knowledge too. * Must have Payment domain experience. * Expertise in Splunk. * Should know how ...

Wipro Limited

Java Production Support

Charlotte, NC · On-site

$60K - $135K/yr

Strong application production support background. * Must have AWS knowledge. * Nice to have Azure cloud knowledge too. * Must have Payment domain experience. * Expertise in Splunk. * Should know how ...

Wipro Limited

Java Production Support

Charlotte, NC · On-site

$60K - $135K/yr

Strong application production support background. * Must have AWS knowledge. * Nice to have Azure cloud knowledge too. * Must have Payment domain experience. * Expertise in Splunk. * Should know how ...

Wipro Limited

Java Production Support

Plano, TX · On-site

$60K - $135K/yr

Strong application production support background. * Must have AWS knowledge. * Nice to have Azure cloud knowledge too. * Must have Payment domain experience. * Expertise in Splunk. * Should know how ...

JS Consulting

Prod Support

Raleigh, NC · On-site

Experience with application/production support and incident management in the banking domain * Experience with FIS applications such as IBS Insights is preferred * Certified in ITIL and Six Sigma ...

Carlton Staffing

Production Support

Stafford, TX · On-site

$19 - $20/hr

We're hiring a Production Support for our Houston, TX client! We are looking for experienced ... An application with us is an open application with our rock-star clients. Don't wait another minute!

Millerknoll

Production Support

Witter, AR · On-site

At Holly Hunt, we're searching for dedicated manufacturing talent to support our business growth ... We encourage our prospective candidates to submit their application(s) expediently so as not to ...

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Freelance Application Production Support information

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$31K

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$206K

How much do freelance application production support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for freelance application production support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are Freelance Application Production Support roles?

Freelance Application Production Support professionals are independent contractors who help maintain, troubleshoot, and resolve issues in software applications after they have been deployed into production environments. Their responsibilities typically include monitoring application performance, responding to incidents, applying patches, and collaborating with development and operations teams to ensure seamless application availability. They often work remotely and are hired on a project or hourly basis, providing flexible support to organizations that need expert technical assistance without hiring full-time staff.

What are some typical challenges faced by freelance application production support professionals, and how can they be managed?

Freelance application production support professionals often face challenges such as quickly understanding diverse client systems, managing multiple projects with varying priorities, and maintaining clear communication across remote teams. To manage these challenges, it’s important to establish strong documentation practices, use project management tools to track issues and deadlines, and proactively communicate with stakeholders. Building a network of technical contacts and continuously updating your knowledge of different platforms can also help you adapt efficiently to new client environments.

What are the key skills and qualifications needed to thrive as a Freelance Application Production Support specialist, and why are they important?

To thrive as a Freelance Application Production Support specialist, you need strong troubleshooting abilities, technical knowledge of relevant programming languages, and experience with application monitoring, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems like Jira, monitoring tools such as Nagios or Splunk, and knowledge of ITIL processes or relevant certifications are often required. Excellent communication, problem-solving skills, and the ability to work independently under pressure help set top performers apart. These skills are crucial for quickly resolving incidents, ensuring application uptime, and maintaining client satisfaction in a fast-paced, remote environment.

What is the difference between Freelance Application Production Support vs Freelance Application Developer?

AspectFreelance Application Production SupportFreelance Application Developer
CredentialsIT certifications, experience with support toolsProgramming skills, software development certifications
Work EnvironmentClient sites, remote support, production environmentsDevelopment environments, coding platforms, client offices
Employer & Industry UsageTech companies, financial institutions, healthcareStartups, software firms, tech agencies
Search & Comparison IntentSupport roles, troubleshooting, maintenanceDevelopment projects, coding, application building

Freelance Application Production Support focuses on maintaining and troubleshooting existing applications in live environments, requiring support skills and certifications. In contrast, Freelance Application Developer involves creating and coding new applications or features. Both roles are essential in the software industry but serve different stages of the application lifecycle.

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Freelance Application Production Support jobs near you
Application Support

Application Support

CYNET SYSTEMS

New York, NY • On-site

$45 - $50/hr

Contractor

Posted yesterday

Job description

Job Overview:

Pay Range: $45hr - $50hr

Requirement/Must Have:

  • 8-12 years in Application/Production Support.
  • Strong ITIL process knowledge.
  • Stakeholder management experience.
  • Experience in onsite-offshore model.
  • Strong analytical and communication skills.
  • Experience with tools like ServiceNow/Jira.

Responsibilities:

  • Act as SPOC for stakeholders.
  • Manage incident, problem, and change management processes.
  • Ensure SLA/KPI adherence and reporting.
  • Coordinate with offshore teams for issue resolution.
  • Conduct governance calls and status updates.
  • Drive root cause analysis (RCA) for critical incidents.
  • Manage escalations and high priority issues.
  • Oversee release and deployment coordination.
  • Identify automation opportunities.
  • Maintain knowledge management practices.

Skills:

  • Stakeholder Management.
  • Jira.
  • ITIL processing.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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