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Fraud Supervisor Jobs in Texas (NOW HIRING)

Work closely with the Director, Supervisors, and the Sponsor Services team to share insights, discuss trends, and ensure a unified approach to fraud prevention. * Provide regular reports on case ...

Work closely with the Director, Supervisors, and the Sponsor Services team to share insights, discuss trends, and ensure a unified approach to fraud prevention. * Provide regular reports on case ...

Work with supervisor and various police agencies regarding criminal charges and court cases. * Investigate and process Affidavits of Forgery pertaining to check fraud cases. * Assist with Monitoring ...

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Work with supervisor and various police agencies regarding criminal charges and court cases. * Investigate and process Affidavits of Forgery pertaining to check fraud cases. * Assist with Monitoring ...

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Fraud Supervisor information

See Texas salary details

$14

$34

$50

How much do fraud supervisor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for fraud supervisor in Texas is $34.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $38.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a fraud supervisor?

To thrive as a Fraud Supervisor, you need strong analytical abilities, experience in fraud detection or investigations, and a background in finance, banking, or a related field. Familiarity with fraud management systems, case management software, and certifications such as CFE (Certified Fraud Examiner) are often required. Excellent leadership, communication, and problem-solving skills help you effectively manage teams and coordinate complex investigations. These skills and qualifications are crucial for protecting organizational assets and ensuring compliance while leading high-performing fraud prevention teams.

What does a fraud supervisor do?

A Fraud Supervisor is responsible for overseeing fraud detection and prevention efforts within a company. They lead a team of fraud analysts, investigate suspicious activities, and implement strategies to minimize financial losses. Their role includes monitoring transactions, ensuring compliance with regulations, and improving fraud prevention systems. Strong analytical skills, leadership abilities, and knowledge of fraud detection tools are essential for success in this role.

What are popular job titles related to Fraud Supervisor jobs in Texas? For Fraud Supervisor jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Fraud Supervisor jobs in Texas look for? The top searched job categories for Fraud Supervisor jobs in Texas are:
Infographic showing various Fraud Supervisor job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,626 per year, or $34.4 per hour.

Card Dispute Representative

FIRST SERVICE CREDIT UNION

Houston, TX • On-site

Full-time

Re-posted 24 days ago


Job description

Role:
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk mitigation. Investigate and resolve debit, credit, ATM, Zelle, and other P2P payment disputes in full compliance with Regulation E, Visa/Pulse rules, and the Electronic Fund Transfer Act. Process card suppressions, manage compromised card events, and action real-time alerts from card networks to protect members and minimize financial loss to the credit union.
Essential Functions & Responsibilities:
Thoroughly investigate, process, and resolve all card-related disputes (debit, credit, ATM), Zelle disputes, and other P2P payment disputes in accordance with Regulation E timelines, Visa operating regulations, Pulse rules, and internal policy. Conduct detailed research using transaction history, merchant documentation, member statements, and network tools to determine liability and protect both members and the credit union from unnecessary losses.
Process all card suppression requests and compromised card reissues.
Monitor, action, and resolve real-time fraud alerts from Visa (VCAS/VDMP), Pulse, and internal fraud detection systems. Make rapid risk-based decisions on transaction authorization, card blocks, or member contact.
Identify emerging fraud patterns, recommend rule changes in the fraud detection platform, and collaborate with the Fraud Supervisor on new prevention strategies.
Perform other job-related duties as assigned and remain current on all regulatory changes affecting card disputes and electronic funds transfers.
Performance Measurements:
  1. 100% compliance with Regulation E provisional and final resolution timelines with zero monetary penalties or regulatory findings.
  2. Investigations are thorough, well-documented, and defensible in the event of member escalation or regulatory exam.
  3. Demonstrate proactive identification of new fraud trends and actionable recommendations for prevention.
  4. Accept individual accountability and responsibility for the success of FSCU, including meeting assigned goals and projects.

Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Expert knowledge of Regulation E, Visa/Pulse dispute rules, and the Electronic Fund Transfer Act.
Strong investigative and analytical skills with attention to detail.
Ability to interpret merchant documentation, authorization logs, and network reports.
Comfort making time-sensitive, risk-based decisions that balance member experience and credit union loss exposure.
Excellent written documentation skills for dispute responses and case notes.
Physical Requirements: Standard office requirements including prolonged computer use and telephone, text and email communication.
Work Environment: Professional office setting; may occasionally require extended hours during large fraud events or data compromises.