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Fraud Recovery Coordinator Jobs (NOW HIRING)

Busey Bank

Fraud Liaison

Champaign, IL · On-site

$71K - $90K/yr

Collaborates and coordinates closely with business line teams and second line fraud teams involved ... and recovery efforts. * Supports and collaborates with the Financial Crimes Risk Management ...

Busey

Fraud Liaison

Champaign, IL

$71K - $90K/yr

Collaborates and coordinates closely with business line teams and second line fraud teams involved ... and recovery efforts. * Supports and collaborates with the Financial Crimes Risk Management ...

centralins

Anti-Fraud Manager

Waltham, MA · On-site +1

... or recovery. * Ensures that all SIU investigation files include a concise and complete summary of ... Coordinates investigation of complex suspect claims and assignments as warranted ensuring proper ...

centralins

Anti-Fraud Manager

Dublin, OH · On-site +1

... or recovery. * Ensures that all SIU investigation files include a concise and complete summary of ... Coordinates investigation of complex suspect claims and assignments as warranted ensuring proper ...

Robert Half

Fraud Specialist

Rochester, NY · On-site

$21 - $22/hr

... and coordinating timely responses with internal teams and external institutions. The ideal ... recovery efforts, and other actions intended to limit losses. • Provide practical guidance to ...

Robert Half

Fraud Specialist

Rochester, NY · On-site

$21 - $22/hr

... while coordinating with internal stakeholders to support timely resolution. • Document case ... recovery efforts when unauthorized activity is identified. • Review situations involving ...

Zions Bank

Director of Fraud Strategy

Midvale, UT · On-site

This role ensures a coordinated, data driven, and outcome focused approach to fraud mitigation ... Drive continuous improvement of fraud capabilities across prevention, detection, response, recovery ...

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Fraud Recovery Coordinator information

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How much do fraud recovery coordinator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for fraud recovery coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a recovery coordinator do?

A recovery coordinator is responsible for managing the process of recovering funds or assets lost due to fraud or financial disputes. They investigate cases, coordinate with law enforcement or financial institutions, and implement strategies to recover assets efficiently, often using specialized software and industry knowledge. The role requires strong communication skills, attention to detail, and knowledge of financial regulations.

What are the key skills and qualifications needed to thrive as a Fraud Recovery Coordinator, and why are they important?

To thrive as a Fraud Recovery Coordinator, you need a solid understanding of fraud detection, investigative procedures, and banking or financial regulations, often supported by a relevant degree or experience in finance, law, or criminal justice. Familiarity with case management systems, fraud detection software, and compliance tools is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you collaborate with stakeholders and resolve cases efficiently. These competencies ensure accurate identification and recovery of fraudulent transactions while maintaining regulatory compliance and minimizing financial losses.

How does a Fraud Recovery Coordinator typically collaborate with other departments to resolve fraud cases?

As a Fraud Recovery Coordinator, you will regularly work with teams such as compliance, legal, customer service, and risk management to investigate and resolve fraud cases. Effective communication is essential, as you’ll coordinate the collection of evidence, discuss case statuses, and align on recovery strategies. You'll often act as a liaison between departments to ensure a unified approach to recovering lost assets and preventing future incidents. This collaboration not only aids in successful recovery but also helps identify process improvements to minimize fraud risks.

What does a fraud coordinator do?

A fraud recovery coordinator is responsible for investigating and resolving cases of financial fraud, working to recover lost assets and prevent future incidents. They analyze transaction data, collaborate with law enforcement and financial institutions, and use fraud detection tools to identify suspicious activity. Strong attention to detail and knowledge of fraud prevention protocols are essential in this role.

What is the difference between Fraud Recovery Coordinator vs Fraud Analyst?

AspectFraud Recovery CoordinatorFraud Analyst
CredentialsTypically requires a high school diploma or equivalent; certifications like CFE (Certified Fraud Examiner) are commonOften requires a bachelor's degree in criminal justice, finance, or related fields; certifications like CFE are also common
Work EnvironmentCustomer service-focused, often in call centers or claims departmentsAnalytical, working in offices or data analysis settings
Employer & IndustryFinancial institutions, insurance companies, retailFinancial services, banking, insurance, government agencies

While both roles involve fraud detection, the Fraud Recovery Coordinator primarily focuses on recovering lost assets and managing customer claims, whereas the Fraud Analyst concentrates on identifying fraud patterns and preventing future incidents. Understanding these differences helps in choosing the right career path or job search focus.

What does a Fraud Recovery Coordinator do?

A Fraud Recovery Coordinator is responsible for investigating and managing cases of financial fraud within an organization, such as unauthorized transactions or identity theft. They work to recover lost funds, communicate with affected clients, and coordinate with law enforcement or other agencies as needed. Their duties often include analyzing fraud patterns, preparing reports, and implementing measures to prevent future incidents. This role requires attention to detail, strong analytical skills, and an understanding of legal and compliance standards related to fraud.

What is the highest paying job as a coordinator?

In the field of fraud recovery, senior or managerial roles such as Fraud Recovery Manager or Fraud Prevention Director tend to have the highest salaries. These positions often require extensive experience, leadership skills, and knowledge of fraud detection tools, and they can offer compensation significantly higher than entry-level coordinator roles.

How much do fraud investigators earn?

Fraud investigators typically earn between $45,000 and $75,000 annually, depending on experience, location, and employer size. Senior or specialized roles can pay higher, especially with certifications like Certified Fraud Examiner (CFE).
What cities are hiring for Fraud Recovery Coordinator jobs? Cities with the most Fraud Recovery Coordinator job openings:
What states have the most Fraud Recovery Coordinator jobs? States with the most job openings for Fraud Recovery Coordinator jobs include:
Fraud Recovery Coordinator jobs near you
Infographic showing various Fraud Recovery Coordinator job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 16% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Fraud Liaison

Busey Bank

Champaign, IL • On-site

$71K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Busey Bank rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

102nd of 141 rated banks

Job description

Position Summary
The Financial Crimes Liaison acts as a central communication point by collaborating with internal bank departments to aggregate and evaluate fraud management initiatives and investigations and determines when additional research is necessary. The Financial Crimes Liaison will coordinate fraud and financial crimes matters that impact commercial clients while identifying processes required to build out a dynamic fraud and financial crimes function within the line of business/first line of defense.
Duties & Responsibilities
  • Serves as the liaison between multiple business lines, the bank's financial crimes departments and clients regarding commercial client fraud matters as well as other financial crimes such as sanctions and money laundering.
  • Aggregates, reviews and analyzes fraud casework from multiple departments to monitor status; identifies gaps and directs further investigation when necessary; escalates when appropriate.
  • Collaborates and coordinates closely with business line teams and second line fraud teams involved in fraud management to ensure a cohesive and consistent investigation and response.
  • Directs and delivers timely client communications, both written and verbal, to keep clients abreast of fraud claim developments and/or to verify suspicious activities; leads the bank's communication efforts with clients who have experienced fraud losses.
  • Creates a centralized case management repository for fraud events by bringing together case files and related information from different contributing departments for recordkeeping.
  • In collaboration with the Fraud Department, generates reports on fraud trends and the outcomes of investigations and recovery efforts.
  • Supports and collaborates with the Financial Crimes Risk Management Department and the Client Acceptance Council to facilitate internal and client communication about the disposition of potential or actual client relationships.
  • Directs client communication efforts following attempted and/or actual fraud events or other financial crime matters in coordination with clients' primary banker(s).
  • Assesses financial crime response processes across departments to make recommendations to improve both processes and communications on behalf of the bank or clients or both.
  • Identifies, designs and implements processes that support the development of a first line of defense fraud management program across multiple lines of business.
  • Coordinates with the Legal Department on matters of liability.

Education & Experience
Knowledge of:
  • Relevant federal and state laws and rules related to fraud management, such as NACHA, UCC, Reg CC, etc.
  • Banking systems involved in payments processing and client records, e.g., Synergy and SilverLake for accountholder information, Q2 and Bottomline for transactional information, and Salesforce and Verafin for fraud investigation information, etc.

Ability to:
  • Communicate clearly and concisely in written communications that will be viewed by internal bank associates as well as clients, law enforcement and other external third parties.
  • Display a high-level of professionalism and possess the ability to speak calmly and factually with clients in difficult and/or emotional circumstances following fraud loss events.
  • Problem-solve by making sound and timely recommendations and decisions to keep forward progress; is discerning and applies situational knowledge to determine appropriate action or escalation.
  • Establish and maintain collaborative partnerships at all levels throughout and across the organization; facilitate cooperation between process leaders when conflicting views and priorities arise.
  • Think critically to determine if there are gaps in information or process deficiencies and share those findings with others.

Education and Training:
  • Bachelor's degree or the equivalent combination of education and experience, Business or Finance Degree preferred.
  • 8-10 years' experience in financial services with prior work in sales executive roles, payments and deposits functions, or in fraud management preferred.
  • Current AAP (Accredited ACH Professional) certification a plus.
  • Proficiency in Microsoft Office and experience preparing management reporting.

Benefits And Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $71,000 - $90,000/year)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

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