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Fraud Operations Jobs in Massachusetts (NOW HIRING)

Wealthfront

Fraud Operations Specialist

Boston, MA · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

New

Wealthfront

Fraud Operations Specialist

Boston, MA · Remote

$81K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

This role combines operational leadership with strategic oversight, leveraging AI-driven insights and enterprise risk frameworks to proactively identify emerging fraud threats while balancing ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

Berkshire Bank

Fraud Investigator

Boston, MA · On-site

$52K - $90K/yr

... Operations and Investigations Manager or BSA Officer. • Provide support and guidance to bank employees and management relating to fraud detection and prevention measures. • Promote fraud ...

Berkshire Bank

Fraud Investigator

Boston, MA · On-site

$52K - $90K/yr

... Operations and Investigations Manager or BSA Officer. • Provide support and guidance to bank employees and management relating to fraud detection and prevention measures. • Promote fraud ...

Citizens

Fraud Risk Analytics Manager

Boston, MA · Hybrid

$106K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with operations and product teams to ensure well-defined objective functions which are ... Strong experience with fraud detection, prevention, and decisioning systems in complex environments

Citizens

Fraud Risk Analytics Manager

Boston, MA · Hybrid

$106K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with operations and product teams to ensure well-defined objective functions which are ... Strong experience with fraud detection, prevention, and decisioning systems in complex environments

Citizens

Fraud Risk Analytics Manager

Boston, MA · Hybrid

$106K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with operations and product teams to ensure well-defined objective functions which are ... Strong experience with fraud detection, prevention, and decisioning systems in complex environments

Citizens

Fraud Risk Analytics Manager

Boston, MA · Hybrid

$106K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with operations and product teams to ensure well-defined objective functions which are ... Strong experience with fraud detection, prevention, and decisioning systems in complex environments

Chewy

Senior Program Manager - Fraud and Risk

Boston, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operational Ownership * Own day-to-day fraud operations and risk health across Chewy. * Act as the escalation point for active fraud incidents, emerging threats, and abuse patterns. * Drive rapid ...

Ascensus

Senior Fraud Strategy Analyst

Newton, MA · On-site

$120 - $150/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner cross-functionally with teams across risk, operations, compliance, legal, technology, product, and customer-facing functions to strengthen fraud controls and support strategic initiatives

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All JobsFraud Operations JobsFraud Operations Jobs in Massachusetts

Fraud Operations information

See Massachusetts salary details

$12

$23

$34

How much do fraud operations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for fraud operations in Massachusetts is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in fraud operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What is fraud operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

What are some common challenges faced by professionals in fraud operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What are the most commonly searched types of Fraud Operations jobs in Massachusetts?

The most popular types of Fraud Operations jobs in Massachusetts are:

What are popular job titles related to Fraud Operations jobs in Massachusetts?

For Fraud Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Fraud Operations jobs in Massachusetts look for?

The top searched job categories for Fraud Operations jobs in Massachusetts are:

Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,389 per year, or $23.3 per hour.

Fraud Operations Specialist

Wealthfront

Boston, MA • Remote

$81K - $90K/yr

Full-time

Posted 2 days ago

New

Job description

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions.  Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and product teams.

Responsibilities
Fraud Investigations
  • Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime. 
  • Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform. 
  • Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement.
  • Perform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
  • Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs.
  • Coordinate fraud investigations and recoveries with contra firms.
  • Present findings of investigations to different stakeholders within the firm. 
  • Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program.
  • Research fraud, identity and user behavior to contribute to rules, models and other detection systems.
  • Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures.
  • Assist in the identification of process improvements and automation opportunities.
 
Cross Functional
  • Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
  • Partner with Engineering teams to implement automated solutions.
  • Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud.
  • Work with our support team to resolve client inquiries.
 
Requirements
  • 1-3 years of fraud investigations experience in the financial services industry. 
  • Strong research and investigation skills, including synthesizing large amounts of information and evaluating  transaction data.
  • Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
  • Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment. 
  • Strong attention to detail and ability to produce accurate, well-documented work.
  • Ability to make sound, risk-based decisions with limited information.
  • Excellent written and verbal communication skills. 
  • Strong collaboration skills and ability to work effectively with cross-functional teams.
  • Embody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedback.
  • Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks.
Preferred Qualifications
  • Experience with disputes and knowledge of Reg E.
  • Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis.
  • Experience with SQL, dashboard creation, and/or other data analysis tools.
  • Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations.

Estimated annual salary range: $81,000 - $90,000 USD plus Equity.

Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:

• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.

• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.

• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—which we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings—and we're far from done. If you’re inspired to help us reshape the financial industry as we create our next chapter, let’s talk!

For more information please visit www.wealthfront.com.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Please review our candidate privacy notice. 


Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services–which are not FDIC insured–are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.


By “award-winning products”, please refer to www.wealthfront.com/reviews for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.