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Fraud Operations Manager Jobs in Toronto, ON (NOW HIRING)

Scotiabank

Manager, Fraud Deterrence

Toronto, ON

The Manager, Fraud Deterrence is responsible for the monitoring and reviewing of Bank records for ... We'd love to work with you if you have: * 3 -5 years of bank experience within an operational or ...

New

Lyft

Fraud & Risk Analyst

Toronto, ON · On-site

Collaborate with Product Management, Data Science, Engineering and Operations to resolve identity ... Fraud, payments or Identity experience is preferable, especially in the merchant risk domain. (8+ ...

Td

Senior Social Engineering Threat Analyst

Toronto, ON · On-site

CA$81K - CA$115K/yr

... Fraud, Operations, Legal, Telecommunications, and customer-facing business units is considered an asset. Core Competencies * Customer Protection and Digital Risk Management * Phishing, Smishing ...

Stripe

Data Scientist, Fraud

Toronto, ON

In this role, you'll build and improve the models that power Stripe's fraud detection and loss management systems. You'll work closely with Fraud Engineering and Risk Operations to move models from ...

CIBC

Consultant, Fraud Analytics

Toronto, ON · Hybrid

You will also conduct ongoing data analysis associated with rules management within CIBC's fraud ... operational processes. Guide strategy by providing evidence basedanalytical solutions.Conduct ...

CIBC US

Consultant, Fraud Analytics

Toronto, ON · Hybrid

You will also conduct ongoing data analysis associated with rules management within CIBC's fraud ... operational processes. Guide strategy by providing evidence basedanalytical solutions.Conduct ...

Snaplii

Senior/Lead Risk Analyst, Payment fraud

Toronto, ON · On-site

$150K - $200K/yr

Previous experience as a Fraud Analyst, Risk Analyst, Operations Specialist, Data Scientist, or Product Manager. Bachelor's degree in Engineering, Computer Science, Statistics, Finance, or a related ...

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Fraud Operations Manager information

Is a fraud operations manager a high paying job?

A fraud operations manager typically earns a competitive salary that reflects their responsibility for overseeing fraud prevention and detection processes. Salaries vary based on experience, industry, and location, but this role is generally considered well-paying within financial and risk management fields.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.
Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Manager, Fraud Strategy

Momentum Financial Services Group

Toronto, ON • Hybrid

Full-time

Medical, Dental

Re-posted 22 days ago

Job description

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart-Canada's largest non-bank branch network and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We've Got You Covered

  • Compensation Philosophy: Our strategy is simple-we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
  • Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
  • Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
  • Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you're set for the long haul.
  • Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
  • Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Manager, Fraud Strategy

The Manager, Fraud Strategy- is a hands-on leader responsible for designing and executing fraud prevention strategies across Momentum Financial Services Group's consumer lending products. This role is ideal for someone who combines strategic thinking with deep technical execution., operating directly in the data to drive decisions.

How You'll Make an Impact:

Strategy Development & Implementation

  • Lead the design, testing, and implementation of fraud prevention and detection strategies across multiple products and channels.
  • Build, test, and optimize fraud strategies across acquisition and first-party risk
  • Work directly in large datasets, writing SQL from scratch to identify trends, detect fraud, and generate actionable insights
  • Independently connect data signals to inform strategy and make risk-based decisions
  • Partner cross-functionally to implement and refine fraud controls
  • Manage and optimize existing strategies effectively to address fraud risks including stolen/forged identity and malicious first-party intent.

Analytics & Risk Management

  • Leverage advanced analytics, fraud solutions, and business acumen to identify emerging fraud trends, mitigate losses, and balance customer experience with risk control.

Cross-Functional Collaboration

  • Collaborate closely with Credit Risk, Product, Ops, and IT to implement, monitor, and refine fraud strategies.
  • Partner with external fraud prevention vendors, supporting tool evaluation and performance monitoring.

Communication & Stakeholder Engagement

  • Deliver clear and actionable insights, findings, and recommendations to senior leadership and cross-functional stakeholders.

Leadership & Team Development

  • Foster continuous improvement and professional growth by sharing expertise, strengthening analytical capabilities, and supporting team development.

What You Bring:

  • Strong, hands-on SQL expertise-able to build queries from scratch and work independently in raw data (critical)
  • Proven experience designing and executing fraud strategies in lending, fintech, or e-commerce
  • Ability to think strategically, connect the dots, and operate with a high degree of ownership
  • Strong judgment to balance fraud risk, customer experience, and business outcomes
  • Comfort working closely with data, technology, and cross-functional teams
  • Must have good business judgment with demonstrated ability to think creatively and strategically.
  • Proficient in SQL programming skills and experienced with data visualization platforms such as Sigma and Tableau
  • Skilled in Excel, Word, and PowerPoint. 
  • Strong communication, interpersonal, and presentation skills.
  • Strong stakeholder management skills.
  • Ability to work independently and collaboratively, providing thought leadership and mentorship to team members.
  • Aptitude and willingness to roll-up the sleeves and get involved in the details.
  • Highly curious with the desire to go deep beneath the surface to solve problems.

Education + Experience

  • Bachelor's or Master's degree in a relevant field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Engineering, Finance, or Economics.
  • 5+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce.
  • Proven track record in acquisition/origination fraud and credit management space.
  • Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry.
  • Experience working at consumer lending companies in the U.S. is a plus.

Ready to apply your fraud strategy expertise to make a real impact? Join us and help shape the future of risk at MFSG. Apply today and let's build the future of MFSG, together.

Committed to Equal Opportunity: 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 85,000 - C$ 115,000. 

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