Fraud Department Manager Jobs in Delaware (NOW HIRING)

The Enterprise Fraud Governance Lead works closely with multiple functional areas to ensure the fraud teams are well-managed and have appropriate processes in place that align with regulatory and bank requirements. Assess and identify opportunities to proactively reduce risk and enhance processes leading to a stronger fraud prevention environment. This position is responsible for providing advisory and oversight for Enterprise Fraud, with a particular focus on strengthening risk assessments, reporting and governance efforts to support decision-making. This position provides an excellent opportunity to strengthen adherence to the risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve change and product risk outcomes.

• Act as liaison between Fraud Management and enterprise-wide governance organizations including Internal Audit, First and Second Line Risk Management, Compliance, etc., providing SME guidance around industry regulation and bank requirements.
• Lead efforts to evaluate current and upcoming threats and control environment to identify potential opportunities and determine enhancements
• Execute Fraud Risk Assessment(s) when applicable to ensure vulnerabilities are identified and steps are taken to mitigate the risk
• Understand the end-to-end fraud control environment throughout the bank
• Evaluate current fraud risk and controls (RCSA) and drive alignment across the enterprise
• Communicate the fraud prevention control requirements to stakeholders including leadership across the enterprise to ensure alignment
• Partner across Enterprise Fraud to maintain appropriate governance across the team’s pillars as the first line of defense
• Track and facilitate fraud management compliance with BCP, Third Party Risk Management, Model Risk Management requirements.
• Will facilitate and lead weekly status meetings with core team and Steering Committee
• Manage multiple concurrent programs and projects, delivering implementations for business partners
• Manage a large-scale Program across multiple business lines in cooperation with Senior Level Executive guidance to meet deliverable targets
• Provides Executive level reporting to clearly convey program status, issues, risks and timeline
• Will facilitate and drive key decisions from Executive leadership as needed
• Develops working relationships with key partners ensuring that business plans are coordinated, aligned and support department and firm goals and objectives
• Supports and effectively communicates program goals, objectives, vision and values.
• Proactively recognizes, plans and acts on the need for improvement and helps groups to overcome resistance to change

• Bachelor's Degree or equivalent
• Experienced using analytics to solve business problems and monitor risks; and applying analytic technologies to deliver value to the business.
• Minimum 5 years of risk management, change risk management, product risk management and governance experience.
• Minimum 5 years of banking or financial industry experience.

• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
• Demonstrated ability to communicate ideas clearly and concisely
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Requires a solid understanding of the organization's business
• Ability to convey credibility, confidence and sense of authority across a large team
• Strong communication/facilitation skills
• Strong analytical skills
• Strong project management skills/experience
• Ability to balance daily tactical needs along with strategic long term continuous improvement efforts

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

At City National, we strive to the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.