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Fraud Call Center Jobs in Georgia (NOW HIRING)

Renasant

Customer Experience Specialist

Lawrenceville, GA · On-site

$16.25 - $20.50/hr

... a professional call center environment, to provide exceptional service to our customers by ... fraud trends with a sense of urgency and in compliance with Reg E & NACHA timelines * Provide ...

DSI

Retail Support Specialist

Stone Mountain, GA · On-site

$26/hr

Work closely with cross-functional teams such as technical support, billing, fraud, customer care ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

DSI

Retail Support Specialist

Stone Mountain, GA

$26/hr

Work closely with cross-functional teams such as technical support, billing, fraud, customer care ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

DSI

Retail Support Specialist

Stone Mountain, GA · On-site

$26/hr

Work closely with cross-functional teams such as technical support, billing, fraud, customer care ... Previous call center or retail support experience is a plus. What We Offer * Competitive starting ...

Eliassen Group

Technical Recruiter

Atlanta, GA · On-site

Workday Recruiting experience, diversity recruitment initiatives, and call center recruiting ... If you have any indication of fraudulent activity, please contact fraud@eliassen.com. About ...

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Fraud Call Center information

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How much do fraud call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for fraud call center in Georgia is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.25 per hour, depending on experience, location, and employer.

What is a fraud call center?

A Fraud Call Center is a specialized customer service center that handles calls related to suspected or confirmed fraudulent activities, often for banks, credit card companies, or other financial institutions. Staff in these centers assist customers in reporting suspicious transactions, verify account activities, and provide guidance on preventing future fraud. They may also work with internal fraud investigation teams to resolve cases and ensure customer accounts remain secure. Their main goal is to protect both the organization and its customers from financial losses due to fraud.

What are some common challenges faced by employees in a fraud call center, and how can they be managed?

Employees in a Fraud Call Center often handle high-stress situations, such as speaking with distressed customers or investigating suspicious activity under tight timelines. Balancing empathy with efficiency, staying up-to-date on evolving fraud schemes, and ensuring compliance with security protocols are typical challenges. Many centers provide ongoing training, supportive team structures, and access to resources like knowledge bases to help staff succeed. Building resilience and strong communication skills can also make managing these challenges easier and contribute to career advancement within fraud prevention roles.

What are the key skills and qualifications needed to thrive as a fraud call center representative?

To excel as a Fraud Call Center Representative, you need a solid understanding of fraud detection, customer service principles, and typically a high school diploma or equivalent. Familiarity with call center software, case management systems, and sometimes industry certifications like CFE (Certified Fraud Examiner) can be beneficial. Strong attention to detail, active listening, and problem-solving abilities are crucial soft skills for success in this role. These competencies ensure accurate identification and resolution of fraudulent activities while maintaining trust and satisfaction for customers.

What is the difference between Fraud Call Center vs Customer Service Call Center?

AspectFraud Call CenterCustomer Service Call Center
Required CredentialsBasic customer service skills, sometimes fraud prevention certificationsCustomer service skills, sometimes basic certifications
Work EnvironmentCall center setting, handling fraud-related inquiriesCall center setting, assisting general customer needs
Employer & Industry UsageFinancial institutions, telecom companies, insurance firmsRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding roles related to fraud preventionUnderstanding general customer support roles

The Fraud Call Center focuses on identifying and preventing fraudulent activities, requiring specialized knowledge in fraud detection. In contrast, Customer Service Call Centers handle general customer inquiries and support. While both roles involve call center environments and customer interaction, their core functions and required skills differ significantly.

What are popular job titles related to Fraud Call Center jobs in Georgia? For Fraud Call Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Fraud Call Center jobs in Georgia look for? The top searched job categories for Fraud Call Center jobs in Georgia are:
What cities in Georgia are hiring for Fraud Call Center jobs? Cities in Georgia with the most Fraud Call Center job openings:
Fraud Call Center jobs near you
Infographic showing various Fraud Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,705 per year, or $15.2 per hour.

Radiology Patient Scheduling Representative

T2 group, Inc

Conyers, GA • On-site

$18/hr

Other

Medical, Retirement

Re-posted 2 hours ago

Job description

About T2 Group:
At T2 Flex, you'll have the opportunity to build a rewarding career while enjoying the opportunity of work from home. We partner with leading healthcare organizations across the country, giving our employees the chance to make a meaningful impact by supporting patients, providers, and healthcare operations. Our team-focused culture emphasizes collaboration, professional growth, and ongoing support, with comprehensive training and opportunities to develop new skills. Whether you're looking to gain experience in healthcare, advance your career, or join a company that values its people, T2 Flex offers a positive, remote work environment where your contributions truly make a difference.
Opportunity
Are you interested in joining the healthcare industry? Do you have a passion for helping patients and delivering exceptional customer service? Would you enjoy working from home while supporting patients in accessing important diagnostic imaging services?
If so, we want you on our team at T2 Flex Force!
We are seeking full-time Radiology Patient Scheduling Representatives to support a leading healthcare organization. In this role, you will coordinate patient scheduling for diagnostic imaging services including MRI, CT, Ultrasound, X-Ray, Mammography, Nuclear Medicine, and other radiology procedures. You will play a critical role in ensuring patients receive timely access to care while providing a positive and compassionate scheduling experience.
Prerequisites for employment include a clear Background Check and Medicare Fraud Check.
Responsibilities
  • Schedule patients for radiology and diagnostic imaging procedures in accordance with physician orders and departmental protocols
  • Review imaging orders for completeness and accuracy prior to scheduling
  • Obtain and verify patient demographic, insurance, and registration information
  • Answer inbound calls from patients, physician offices, and healthcare providers regarding imaging appointments
  • Educate patients regarding preparation instructions, required documentation, arrival times, and procedure expectations
  • Coordinate appointment scheduling based on modality availability, provider requirements, and patient needs
  • Verify insurance coverage and obtain authorization information when required
  • Accurately document scheduling activities and patient interactions within designated systems
  • Adhere to HIPAA, HITECH, and organizational confidentiality standards
  • Provide professional, compassionate, and patient-centered service during every interaction
  • Meet productivity, quality, and customer service expectations in a fast-paced call center environment
  • Available to work shifts between 8:00 AM and 7:00 PM EST as needed
The Perks
  • Opportunity to gain valuable healthcare and radiology scheduling experience
  • Potential for long-term employment based on client needs and performance
  • Extensive training and professional development opportunities
  • Remote work environment
  • Positive team culture and supportive leadership
  • Meaningful work that directly impacts patient access to care
Requirements
  • High School Diploma or GED required; Associate's or Bachelor's Degree preferred
  • Must have experience using Epic EMR/EHR
  • Ability to navigate Epic scheduling, registration, and patient access workflows
  • Experience reviewing orders, patient demographics, insurance information, and appointment details within Epic
  • 1-3 years of healthcare scheduling, patient access, call center, medical office, or customer service experience preferred
  • Prior radiology scheduling experience highly preferred
  • Familiarity with medical terminology and diagnostic imaging procedures preferred
  • Strong attention to detail and commitment to accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to maintain strict confidentiality and handle sensitive patient information
  • Comfortable working in multiple software applications and electronic medical record systems
  • Proficient with Microsoft Office applications including Outlook, Word, and Excel
  • Ability to work independently in a remote environment
  • Flexible, adaptable, and able to thrive in a fast-paced healthcare setting
  • Strong work ethic, reliability, and commitment to outstanding patient service
Additional Position Information
  • Full-time W-2 employment
  • Benefits and 401-k available for eligible employees
  • Remote / Work From Home position
  • Salary $18 per hour
  • Standard schedules: shifts are assigned after training from Monday through Friday, 7:00 AM - 7:00 PM EST
  • Training hours are 8AM EST to 4:30PM EST
  • Company-provided equipment supplied
  • High-speed, reliable internet connection required
  • Employees must maintain a professional, distraction-free home office environment

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